Does Grand Mercure Ambassador Hotel and Residences Seoul Yongsan offer free cancellation for a full refund?

Yes, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of KRW 55000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Yes, the 33874 square-foot casino features 146 slot machines and 55 gaming tables.

Are there restaurants at or near Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Yes, there's an onsite restaurant, A la Maison Wine & Dine.

Does Grand Mercure Ambassador Hotel and Residences Seoul Yongsan have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a rice cooker, and cookware.

What's the area around Grand Mercure Ambassador Hotel and Residences Seoul Yongsan like?

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan is in Yongsan-gu, a short 8-minute walk from Yongsan Electronics Market and 12 minutes' walk from Shilla I’Park Mall.

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan, Seoul: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 7, 2025

As a residence hotel, my recommendation is this hotel in Seoul. Clean area because of wooden floor, good service, great parkings, and convenient location. I love this hotel.

Hansoo, 2-night trip

10/10 Exceptional

Jul 15, 2025

Come stay here

Amazing property, has everything you need for a great fun filled food filled family stay and the location is as perfect as possible

Adrian, 2-night trip

10/10 Exceptional

Sep 2, 2023

Awesome hotel!

Service, Location is perfect!

Dong Wook, 1-night trip

10/10 Exceptional

Oct 7, 2023

Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms

David, 1-night trip

8/10 Very good

Nov 25, 2022

Very nice setting with kitchen and bedroom. Unfortunately we couldn’t enjoy much because of the bad smell from bathroom.

David, 6-night trip

10/10 Exceptional

Sep 8, 2023

The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!

Anna, 6-night trip

10/10 Exceptional

Jun 15, 2023

10!!!

We, including my little poodle, enjoyed our stay. Very clean, and quiet, excellent service. I give 10 for everything!!! Thank you

4-night trip

4/10 Fair

May 4, 2025

Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!

Michael, 17-night trip

10/10 Exceptional

Nov 9, 2023

Excelent hotel with easy access to Metro and Train

Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.

Alexandru Laurentiu, 15-night trip

10/10 Exceptional

Nov 5, 2025

交通方便，服務很好

CHIA-YU, 3-night trip

10/10 Exceptional

Oct 6, 2025

It is a five star stay experience. My mom loved this hotel.

HS, 4-night trip

4/10 Fair

Jul 28, 2025

룸 상태는 보통이나, 기기불량상태가 관리안되고 호텔 시설로 관리가 안됨

SOOYOUNG, 1-night trip

6/10 Good

Jul 19, 2025

英語が通じないスタッフが多すぎる。おかげてサウナに入れず。また、環境配慮を謳うのはよいが、歯ブラシすらないホテルははじめて。また、石鹸すら交換されない。もう利用しない。

Tomohiko, 2-night trip

10/10 Exceptional

Jul 8, 2025

良くない点はスマホを充電できるコンセントが少ないことと、コーヒーメーカーが扱いにくいこと。良かったのはお部屋係のサービス。

Kaori, 1-night trip

4/10 Fair

May 17, 2025

HORRIBLE Check-in experience

A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.

Yu kyoung, 2-night trip

10/10 Exceptional

May 1, 2025

Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo

Lisa, 9-night trip

8/10 Very good

Apr 25, 2025

Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.

Liam, 7-night trip

10/10 Exceptional

Mar 14, 2025

舒適又方便的飯店

飯店週邊沒什麼好逛及好吃的，但相對也較安靜不擁擠，離龍山站很近，房間寬敞舒適，設備齊全，相當適合久住。這次抵達時間近中午，如果能接受提前入住就更完美了！

WEICHIANG, 2-night trip

10/10 Exceptional

Feb 13, 2025

ホテルはかなり清潔でした。周辺にはあまり店ないのですが駅横なので不便なのはなかったしかなりいいホテルでした。

SEITAROU, 2-night trip

10/10 Exceptional

Feb 12, 2025

The Grand Mercure Ambassador Hotel is a nice property with exceptional rooms, a great breakfast buffet, a good location in Seoul, and even a casino on-site for guests. We enjoyed the restaurants and the property thoroughly with the only exception of a very bad smell in one of the rooms that got worse during our stay. We informed the front desk of the issue, and they apologized, but we were checking out, so there was nothing that could be done. Strangely the hotel hallways and elevator corridors were extremely cold, with a drafty wind whipping through those areas. But ultimately, it was a very nice stay, and we would definitely return should we be in Seoul again soon.

Daniel, 2-night trip

10/10 Exceptional

Jan 16, 2025

妻の誕生日で利用しましたが、最上級のサービスをさせていただきました。特に最初のフロントで受付してれた女性のスタッフの対応に妻も喜んでました。 1歳半の子供の初めての海外旅行でしたが、こちらのホテルのおかげでとても素敵な旅になりました。また、家族で宿泊させていただきます。

Yuto, 2-night trip

10/10 Exceptional

Jan 12, 2025

대만족

항상 대만족입니다....

TAE EOG, 2-night trip

10/10 Exceptional

Jan 7, 2025

Great place Will come back

Thomas, 4-night trip

10/10 Exceptional

Jan 5, 2025

거의 완벽!

거의 완벽합니다. 12.21 룸에 놓고 온 옷 쇼핑백도 끝까지 추적하여 찾아주었습니다.

TAE EOG, 2-night trip

8/10 Very good

Jan 1, 2025

객실에 놓고온 물품 분실

모두가 거의 완벽하였으나 12월 21일 체크아웃시 고가의 와투 등을 쇼핑백에 객실에 놓고 와서 몇시간후 연락했으나 없다고하여 분실하였습니다. 일류호텔이 이 정도인가 하는 생각이 들고 정직과 믿음이 사라졌습니다. 주의가 필요합니다.

TAE EOG, 1-night trip

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