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Hotel Portobelo Plaza las Ámericas

3.5 star property
Hotel with outdoor pool, near Spratt Bight Beach

Choose dates to view prices

Photo gallery for Hotel Portobelo Plaza las Ámericas

Triple Room | Bed sheets
Reception
Breakfast served
Business center
Outdoor pool, pool umbrellas, sun loungers
Near Spratt Bight Beach, Portobelo Plaza de las Americas offers a warm welcome with English breakfast and a lively bar. Unwind on the sun-kissed terrace or get active at the gym, while staying connected with in-room WiFi. Previous guests appreciated the property's amenities.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Conference space

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Elevator
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Avenida Las Americas 1A-101, San Andrés, 880001

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.4 km
  • North End - 2 min drive - 2.1 km
  • San Andres Hill - 5 min drive - 4.5 km
  • Island House Museum - 7 min drive - 6.2 km
  • Morgans Cave - 9 min drive - 8.5 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive

Restaurants

  • ‪Juan Valdez Café - ‬5 min walk
  • ‪El Peruano - ‬5 min walk
  • ‪Seaweed - ‬6 min walk
  • ‪Pollo Kikiriki - ‬2 min walk
  • ‪Coop artesanal de pecadores San Andres islas Colombia - ‬5 min walk

About this property

Hotel Portobelo Plaza las Ámericas

Hotel Portobelo Plaza las Ámericas offers a great location, putting you within just a 10-minute walk of Spratt Bight Beach. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 142 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Snorkeling
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Water dispenser

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Tile flooring in room

Room amenities

Be entertained

  • 1-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Towels
  • Toilet paper

More

  • Recycling

Special features

Spa

The ryokan bathing area is open 24 hours.

Dining

Onsite venue - This restaurant serves breakfast only.

Fees & policies

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés

Frequently asked questions

Does Hotel Portobelo Plaza las Ámericas offer free cancellation for a full refund?

Yes, Hotel Portobelo Plaza las Ámericas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Portobelo Plaza las Ámericas?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Portobelo Plaza las Ámericas?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Portobelo Plaza las Ámericas?

Sorry, there's no onsite parking at Hotel Portobelo Plaza las Ámericas.

What are the check-in and check-out times at Hotel Portobelo Plaza las Ámericas?

Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Portobelo Plaza las Ámericas and nearby?

Have fun during the warmer months with activities such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Hotel Portobelo Plaza las Ámericas?

Yes, there's an onsite restaurant.

What's the area around Hotel Portobelo Plaza las Ámericas like?

Hotel Portobelo Plaza las Ámericas is a short 5-minute walk from Spratt Bight Beach and 7 minutes' walk from Paintball San Andres.

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Hotel Portobelo Plaza las Ámericas Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bathroom
Food
Beach
Location
Restaurant

Reviews

10/10 Exceptional

Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!
Roberto, 6-night trip

10/10 Exceptional

Very friendly and efficient staff.
4-night trip

10/10 Exceptional

A lot of construction on property
Robert, 5-night trip

6/10 Good

The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Laura F, 5-night trip

6/10 Good

Quarto bom, atendimento bom...um pouco bagunçado na recepção para check inn ou check out... Café da manhã não é para Brasileiros sem duvida....em muitos brasileiros mas o hotel segue a tradição de café da manhã Colombiano e eles tbm servem no seu prato, colocam muita coisa..nem da tempo de vc falar q não quer, Limpeza é feito muito tarde, qdo voltamos da praia , todos os dias por volta das 17h, tinha que pedir toalhas pq não tinha no quarto, e eles falavam que não tinha...era uma briga todos os dias...
Cristiane P, 7-night trip

10/10 Exceptional

Super localizado

Hotel lindo. Super bem localizado, bem perto do Celele Restaurante.
Diego Araujo, 3-night trip

8/10 Very good

O hotel é muito bom, muito bem localizado
Joyce, 3-night trip

10/10 Exceptional

Hotel muito bom , quartos limpos e modernos e com água quente Funcionários todos muitos educados na recepção. Com ctz ficaria novamente 👏👏👏
Caroline, 5-night trip

10/10 Exceptional

Excelente Hotel

Hotel é Maravilhoso, Atendimento do pessoal da recepção é é excelente , os quartos novos , cama confortável, tem ÁGUA QUENTE no chuveiro, limpeza impecável , ótima localização pertinho de tudo , rua principal, piscina bem grande e moderna… Com Certeza quando voltar a San Andres me hospedarei no Portobelo novamente.
Willian, 5-night trip

4/10 Fair

Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Jose Israel, 5-night trip

6/10 Good

Razoável para o preço cobrado

A acomodação na suíte no final do corredor foi boa: quarto amplo, cama confortável, bom ar-condicionado. O hotel costumava estar sempre muito cheio. Fazia longas filas no café da manhã.
4-night trip

8/10 Very good

Satisfeito

Foi boa no geral.
CIBELE, 4-night trip

10/10 Exceptional

Muy bueno

Estuvimos en una suite! Mucho espacio! Muy cómodo! El desayuno súper completo y rico! La verdad nos fue muy bien
Laura Natalia, 3-night trip

6/10 Good

Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
Eliud, 6-night trip

6/10 Good

Diz que tem translado pura mentira Tive que trocar de quarto pois água do chuveiro vazou tudo pro quarto No outro quarto o ar estragou a noite
Karine, 4-night trip

10/10 Exceptional

Durante la limpieza nos robaron!

Tuvimos problemas con la pérdida brochas de maquillaje!
David, 2-night trip

6/10 Good

I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
miguel, 4-night trip

2/10 Poor

STAY AWAY FROM PORTOBELLO HOTELES Aircondition dident work, the rooms where small, and very unplesant We got moved to portobello beach/conferencias We acepted and paid a deadent amout to change and for bigger rooms, and we should have the rooms ready right away Rooms where ready, But we needed to wait for and extra 5 hours The resepsjonist where really unfriendly, rooms where not cleaned. Every time we told our complains they dident take anything seriosly
Stein, 6-night trip

6/10 Good

No respetaron el costo de la reserva, me hicieron un cargo extraordinario 1,480 pesos mexicanos, sin ninguna explicación.
Gabby, 4-night trip

10/10 Exceptional

Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Richard, 14-night trip

6/10 Good

Buen hotel pero habitaciones sin ventilación

El hotel en términos generales es bueno pero una falla terrible es que las habitaciones NO tienen ventanas ni balcones, la ropa hay q ir secarla en la habitación comiendo mal olor porque no hay suficiente ventilación. El hotel está bien pero esa falla es muy compleja en un clima cálido.
Jody, 4-night trip

10/10 Exceptional

Great hotel, people really nice and helpful
Maritza, 3-night trip

8/10 Very good

No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Francisco, 3-night trip

8/10 Very good

Un buen lugar para hospedarse, tranquilo y seguro
Jennifer, 3-night trip

10/10 Exceptional

Check in as 16:00

Excelente localização, quarto super confortável , a suíte com dois ambientes super espaçosa , só faltou ter ducha higiênica pra ser perfeito e o check in ver Mais cedo pois é as 16:00.
viviane, 3-night trip