Near Spratt Bight Beach, Portobelo Plaza de las Americas offers a warm welcome with English breakfast and a lively bar. Unwind on the sun-kissed terrace or get active at the gym, while staying connected with in-room WiFi. Previous guests appreciated the property's amenities.
San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive
Restaurants
El Peruano - 5 min walk
Juan Valdez Café - 5 min walk
PANADERÍA Y BIZCOCHERÍA MARTHA - 3 min walk
Mediterraneo Pizzeria & Sports Bar - 3 min walk
Acuarius Restaurante Bar - 5 min walk
About this property
Hotel Portobelo Plaza las Ámericas
Hotel Portobelo Plaza las Ámericas offers a great location, putting you within just a 10-minute walk of Spratt Bight Beach. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
At a glance
DONE
Hotel size
142 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Snorkeling
Scuba diving nearby
Working away
Business center
Meeting room
Conference space (323 square feet)
Services
24-hour front desk
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Water dispenser
Accessibility
Elevator
Elevator door width (inches): 1
Tile flooring in room
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap
Towels
Toilet paper
More
Recycling
Special features
Spa
The ryokan bathing area is open 24 hours.
Dining
Onsite venue - This restaurant serves breakfast only.
Fees & policies
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés
Frequently asked questions
Does Hotel Portobelo Plaza las Ámericas offer free cancellation for a full refund?
Yes, Hotel Portobelo Plaza las Ámericas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Portobelo Plaza las Ámericas?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Portobelo Plaza las Ámericas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portobelo Plaza las Ámericas?
Sorry, there's no onsite parking at Hotel Portobelo Plaza las Ámericas.
What are the check-in and check-out times at Hotel Portobelo Plaza las Ámericas?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Portobelo Plaza las Ámericas and nearby?
Have fun during the warmer months with activities such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hotel Portobelo Plaza las Ámericas?
Yes, there's an onsite restaurant.
What's the area around Hotel Portobelo Plaza las Ámericas like?
Hotel Portobelo Plaza las Ámericas is a short 5-minute walk from Spratt Bight Beach and 7 minutes' walk from Paintball San Andres.
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Reviews
Hotel Portobelo Plaza las Ámericas Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.0
Staff & service
8.4
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bathroom
Food
Beach
Location
Restaurant
Reviews
Verified
8/10 Very good
Aug 24, 2025
Good location
Sebastian Orozco
Sebastian Orozco, 5-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Top
Rodrigo
Rodrigo, 9-night trip
Verified
10/10 Exceptional
Apr 12, 2024
Great hotel, people really nice and helpful
Maritza
Maritza, 3-night trip
Verified
10/10 Exceptional
Aug 1, 2022
excellent service, clean, good food, near beach and restaurants
JENNIFER
JENNIFER, 4-night trip
Verified
10/10 Exceptional
Aug 15, 2024
Great service from all staff!
Close proximity to restaurant and 8 minutes walk to beach!
Roberto
Roberto, 6-night trip
Verified
10/10 Exceptional
Jan 17, 2024
Very friendly and efficient staff.
Verified traveler
4-night trip
Verified
8/10 Very good
Jul 20, 2022
Well located and remodeled. Breakfast was awesome.
Rafael
Rafael, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2024
A great place to stay in San Andres
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
Jaime
Jaime, 2-night trip
Verified
6/10 Good
Oct 15, 2024
Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
Eliud
Eliud, 6-night trip
Verified
10/10 Exceptional
Jul 12, 2024
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Richard
Richard, 14-night trip
Verified
6/10 Good
Aug 31, 2023
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Victor
Victor, 1-night trip
Verified
8/10 Very good
Sep 30, 2022
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
jean
jean, 3-night trip
Verified
10/10 Exceptional
Aug 13, 2022
A lot of construction on property
Robert
Robert, 5-night trip
Verified
8/10 Very good
Jan 10, 2024
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Ana Milena Yepes
Ana Milena Yepes, 4-night trip
Verified
6/10 Good
Aug 1, 2022
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Laura F
Laura F, 5-night trip
Verified
8/10 Very good
Mar 26, 2024
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Francisco
Francisco, 3-night trip
Verified
4/10 Fair
Dec 6, 2024
Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Jose Israel
Jose Israel, 5-night trip
Verified
8/10 Very good
Jan 28, 2023
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
DAVID
DAVID, 14-night trip
Verified
6/10 Good
Aug 24, 2024
I liked location.
I dis not like communication, like no one answer when marked from room to front desk.
I had to ask every day for fresh clean towels.
Sink was plugged at arrivel but fixed upon request.
Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
miguel
miguel, 4-night trip
Verified
4/10 Fair
Jan 4, 2023
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.
Frederico
Verified
6/10 Good
Nov 27, 2022
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Alvaro
Alvaro, 5-night trip
Verified
2/10 Poor
Aug 13, 2024
STAY AWAY FROM PORTOBELLO HOTELES
Aircondition dident work, the rooms where small, and very unplesant
We got moved to portobello beach/conferencias
We acepted and paid a deadent amout to change and for bigger rooms, and we should have the rooms ready right away
Rooms where ready, But we needed to wait for and extra 5 hours
The resepsjonist where really unfriendly, rooms where not cleaned.
Every time we told our complains they dident take anything seriosly