Nestled in Mont Albert, Whitehorse Apartment Hotel offers a tranquil retreat with a charming garden and inviting terrace. Enjoy laundry facilities at your fingertips, stay connected with in-room WiFi, and appreciate the helpful multilingual staff.
Reviews
7.47.4 out of 10
Good
Popular amenities
Airport transfer
Separate bedrooms
Kitchenette
Parking available
Lounge area
Laundry facilities
Main amenities (12)
27 apartments
Daily housekeeping
Self parking
Room service
Airport shuttle
Terrace
Garden
Front-desk safe
Vending machine
Self-serve laundry
Multilingual staff
Picnic area
Feel at home (6)
Children stay free
Kitchenette
Private bathroom
Separate bedroom
Separate dining area
Living room
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Executive One Bedroom Suite
Executive One Bedroom Suite
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
39 sq m
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Executive Suite
Executive Suite
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
36 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Suite
Standard Suite
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
32 sq m
Sleeps 3
1 Queen Bed
View all photos for Family Apartment, Connecting Rooms
When you stay at Whitehorse Apartment Hotel, you'll be within a 15-minute drive of Collins Street and Melbourne Cricket Ground. A terrace and a garden are offered, and apartments have conveniences like refrigerators and microwaves. Public transportation is just a short walk: Mont Albert Station is 11 minutes and Box Hill Station is 12 minutes.
Languages
Chinese (Mandarin), English, Polish
At a glance
DONE
Property size
27 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (AUD 10.00 per night)
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas (fines apply)
No alcohol served onsite
Property amenities
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Self parking on site (AUD 10.00 per night)
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Dishwasher
Rice cooker
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Dining
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Shampoo
Free toiletries
Hair dryer
Towels provided
Living spaces
Living room
Dining room
Entertainment
40-inch flat-screen TV with satellite service
Outdoor areas
Terrace
Garden
Picnic area
Laundry
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Elevator door width (inches): 30
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible path to elevator
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Safe at front desk
Vending machine
Free bottled water
Front desk (limited hours)
Location highlights
Connected to the convention center
Connected to a shopping center
Near a metro station
Near a train station
In the shopping district
In a regional park
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
27 rooms
3 floors
1 building
Built in 2016
Art Deco architecture
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of AUD 90.00 per vehicle (one way)
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per stay
Parking
Self parking costs AUD 10.00 per night
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Also known as
Whitehorse Apartment Hotel Mont Albert
Whitehorse Mont Albert
Whitehorse Apartments Hotel
Whitehorse Mont Albert
Whitehorse Apartment Hotel Aparthotel
Whitehorse Apartment Hotel Mont Albert
Whitehorse Apartment Hotel Aparthotel Mont Albert
Frequently asked questions
Does Whitehorse Apartment Hotel offer free cancellation for a full refund?
Yes, Whitehorse Apartment Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Whitehorse Apartment Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Whitehorse Apartment Hotel?
Yes. Self parking costs AUD 10.00 per night. Parking spots may be limited.
Is airport shuttle service offered by Whitehorse Apartment Hotel?
Yes, an airport shuttle is available. The charge is AUD 90.00 per vehicle one way.
What are the check-in and check-out times at Whitehorse Apartment Hotel?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Whitehorse Apartment Hotel and nearby?
Whitehorse Apartment Hotel has a picnic area and a garden.
Does Whitehorse Apartment Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Whitehorse Apartment Hotel like?
Whitehorse Apartment Hotel is in Mont Albert, a short 13-minute walk from Box Hill Hospital.
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Whitehorse Apartment Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10
Absolutely disgusting accomodation, extremely dirty and overpriced because of the Grand Prix weekend. I would not recommend staying here.
Tarsha
1-night trip
8/10
Nice, clean and modern accommodation.
Liana
10/10
Simple, clean and easy to acess. Very close to public transport.
Sandra
1-night trip
8/10
Good clean tidy apartment
Kathy
8/10
Brand new, well appointed and quiet. Great location, easy to walk to the train station or hop on a tram at the front door. Close to lots of restaurants at mont Albert and box hill. Small apartments, with an odd configuration, but everything needed.
Damien
8/10
Nice new apartment. Comfortable bed and basic kitchen facilities. Some of the dishes and cutlery had not been cleaned very well. Good location close to Box Hill Central.
Andrew
1-night trip
8/10
We liked the c apartment floors where a little dirty we found receipts on the floor and bottle caps under tge beds
Kim
1-night trip
2/10
Absolutely disgusting..
Pictures do not look like the room complete
Dirty. Rubbish under the bed. Mirrors had marks. Black strands of hair in cutlery draw. I left after 30 mins.
Still trying to get my refund..
Brad
1-night trip
6/10
Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
Thomas
1-night trip
2/10
Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away.
I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
Sean
1-night trip
10/10
Luke
1-night trip
10/10
David
2-night trip
8/10
Uma
2-night trip
10/10
reasonable rates, good T & C's
Kierrtana
3-night trip
6/10
Unit was extremely tiny. No knives for meals only chopsticks.
No parking.
Unit was very clean.
wendy hicks
1-night trip
6/10
Simon
10/10
jihyung
1-night trip
8/10
Clean, warm. Polite staff.
Tony
2-night trip
8/10
Hassle free, suited our needs
Edward
1-night trip
6/10
Modern and Clean.
Very limited space to sit and watch TV or just relax.
Did not get onsite parking even though we requested it when making the booking and then ringing the day to confirm we had onsite parking.
Nick
1-night trip
8/10
Excellent welcome and service at reception. Room very comfortable and clean and appreciated the kitchen. The front room would experience traffic npise on weekdays but fine on the weekend.
Bronwyn
2-night trip
8/10
Scott
3-night trip
6/10
Brook
2-night trip
4/10
Room could have been cleaner, very outdated for something so new.
Daniel
2-night trip
10/10
Undercover parking, full kitchen , excellent en-suite , no road noise or hotel noise , very comfortable stay