Top-notch hotel in a lovely location. Don't hesitate.
Edd
1 晚行程
10/10
Very smooth check in, extremely helpful staff, well decorated rooms with everything you might require. Complimentary snack area has been a real treat for our children.
Location is prime, quiet & beautiful. The only downside was that hotel car park is small and was full, so with parking restrictions in the centre, we had to walk for 15min.
Great room and wonderful service, they were also very accommodating with my baby. However a couple of things made this stay not quite 5* - the massage at the spa was ok but definitely not worth the £100, the room was also pretty cold in the night and the water in the shower was luke warm at best. Despite this, we still had a pleasant stay and the location of this property is excellent.
Sinthu
2 晚家庭旅行
8/10
The hotel was lovely! The only issue we had was that we had to wait 15 minutes to be able to park our car (£25 charge) because a contractor had his large van blocking the way. This meant we were then delayed with a quick lunch before our spa booking, which we were also sadly late to.
真实旅客
1 晚行程
10/10
Cosy, charming, authentic, beautiful, personal and friendly! Recommended for those travellers who appreciate something different from the standard hotel chain experiences (and who are willing to pay a bit extra for it)
Andreas
1 晚家庭旅行
10/10
真实旅客
2 晚行程
10/10
Antonella
1 晚行程
10/10
Rachel
2 晚行程
10/10
What a great find! From start to finish the staff we're extra helpful, I booked a room that wasn't assessable in a wheelchair butt he staff contacted me and sent me pictures of why the room couldn't be accessed with a wheelchair and switched rooms with no fuss. We had breakfast their and can say it was the best breakfast a hotel has ever offered! Will drf br staying again!
David
1 晚行程
8/10
Hotel is very nice, breakfast is average (not buffet style, order at table and not great for price)
What disappointed us was that we were basically chased out of the parking lot - we had left the car there for 1 hour post checkout and got calls and voicemails asking to move it as guests were due imminently. We rushed to move the car, and when we did the whole parking lot was empty. We were there with a 4 month old baby, would have cost them nothing to leave us in peace given there was no actual need to move the car. Pity as it left a sour note of an otherwise good stay
Riccardo
1 晚家庭旅行
10/10
Kristina
2 晚行程
10/10
Amazing break, such a lovely hotel and very friendly staff. Have stayed at another property of theirs in Margate always a great stay and dinner!
Miss Tilly M
2 晚行程
8/10
The staff couldn’t have been more welcoming and friendly and the hotel was lovely. Breakfast was a really high quality and the sweet shop outside our room was a lovely touch. However I was a little disappointed with the size of our room and unfortunately the bathroom had a really strong smell of drains, although staff were really quick to try and sort this. We really enjoyed our stay but I do think the prices of the rooms are a little high.
真实旅客
1 晚家庭旅行
8/10
Quirky hotel in great position near shops etc. Only criticism was breakfast as poached eggs on both days were hard not runny. Otherwise good experience.There are only 7 car park spaces so unless you book early you won’t get one.
Gill
2 晚家庭旅行
10/10
Gurpinder
1 晚行程
10/10
Our room was beautiful with a luxurious whilst comfortable feel. Service from
the front desk was exceptional with nothing being too much to ask. The hotel
held our luggage to make our day of
check out easier allowing a full day in the city. It was unfortunate to not be able
to access the hotel parking due to very limited space but nearby multi-storey parking was available. My children enjoyed the snack pantry which was a lovely
touch and different to other hotels we have stayed in. I would
have liked water/ coffee and milk to be replenished during evening turn down but this means a minor
detail. The team at No.15 were highly attentive from booking to departure.
Emma
1 晚家庭旅行
10/10
Daniel
1 晚行程
10/10
真实旅客
2 晚行程
10/10
Lovely hotel. Loved the decor and staff were superb. Will definitely be back.