Aston Inn Mataram offers a stylish retreat in the heart of the shopping district. Enjoy a refreshing dip in the outdoor pool, unwind with dry cleaning and laundry services, or work out at the gym. With free WiFi and helpful staff, your stay is sure to be seamless.
When visiting Mataram, Aston Inn Mataram is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a fitness center are other highlights.
At a glance
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Hotel size
130 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
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Transfers
Airport shuttle (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Pillow menu
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Aston Inn
Aston Mataram
Aston Inn Mataram Hotel
Aston Inn Mataram Mataram
Aston Inn Mataram Hotel Mataram
Frequently asked questions
Does Aston Inn Mataram offer free cancellation for a full refund?
Yes, Aston Inn Mataram does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aston Inn Mataram?
Yes, there's an outdoor pool.
Are pets allowed at Aston Inn Mataram?
Sorry, pets aren't allowed.
Is parking offered on site at Aston Inn Mataram?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Aston Inn Mataram?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one way.
What are the check-in and check-out times at Aston Inn Mataram?
Check-in start time: 2 PM; Check-in end time: 2:30 PM. Check-out time is noon.
What is there to do at Aston Inn Mataram and nearby?
Aston Inn Mataram has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Aston Inn Mataram?
Yes, there's an onsite restaurant.
What's the area around Aston Inn Mataram like?
Aston Inn Mataram is in the heart of Mataram, a short 3-minute walk from Mataram Mall.
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Reviews
Aston Inn Mataram Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 18, 2023
Overall the stay was pleasant, with good hospitality and good ambience
Muralidharan
Muralidharan, 3-night trip
Verified
10/10 Exceptional
May 25, 2025
Stayed for 5 nights. The receptionist who helped us checked in was very nice. Ahe also recommended to rent a motorcycle so we can explore anytime we wanted to go out. Without the motorbike, I dont think we would have seen Lombok's natural beauty and its villages. Our overall experience was unforgettable. Thank you!
Elle
Elle, 5-night trip
Verified
10/10 Exceptional
Aug 14, 2023
This hotel was exactly what we needed for a good price. Our room was excellent and pretty clean. The hotel itself is very well-kept and clean. The lobby and restaurant area is very nice. Staff is helpful. The breakfast buffet was delicious with a lot of tasty options for everyone. We liked it so much we ended up extended our stay. If we come back to Mataram this is definitely where we will stay!
Paul
Verified
2/10 Poor
Apr 22, 2026
2nd night of stay there was a large 2000 plus crowd at ceremony directly next door to hotel. Management would have known this ceremony was happening. They made absolutely no attempt to assist their guests, with hearing protection or using rooms that may have been quieter. No management at hotel after hours.
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2022
The staff were so polite and friendly and assisted us when we need.
AZIAN
AZIAN, 1-night trip
Verified
8/10 Very good
Aug 7, 2023
Acceptable Stay
Room has ants crawling on the table from time to time. Accidentally had water patch on the side table and after house keeping, the water patch was still on the side table, so I think that goes to show how much the housekeeping does in each room. Wall was quite thin as I could hear next door room's television during bedtime.
Mei Ying
Mei Ying, 4-night trip
Verified
10/10 Exceptional
Oct 9, 2025
super hotel met super personeel
Nada
Nada, 1-night trip
Verified
8/10 Very good
Jun 10, 2025
部屋に入るととてもカビ臭く、おそらく電気を消すと換気扇も一緒に停止してしまうからだと思います。
TOMOE
TOMOE, 5-night trip
Verified
6/10 Good
Aug 6, 2023
Het is een schoon hotel, de service is prima, maar vind de kamers wat gehorig. Ook bij het inchecken wou de medewerker mij meer dan het dubbele laten betalen voor de kamers, terwijl ik voor een veel lager bedrag had geboekt. Dit natuurlijk niet ok.
Jimmy
Jimmy, 4-night trip
Verified
8/10 Very good
Oct 26, 2020
Good for a short stay
For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange.
The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix.
When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
Verified traveler
1-night trip
Verified
4/10 Fair
Oct 2, 2020
Beds type choices are hoax
I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse
"The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first".
What the function of "type of beds" as choices if you CAN'T actually choose it?
Why???????????
I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
Verified traveler
2-night trip
Verified
4/10 Fair
Feb 4, 2020
HÔTEL ET STAF
TRÈS BIEN
L INCONVÉNIENT EST QUE L HÔTEL,ORGANISE AUSSI DES MARIAGES LE WEEK-END
LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATIN
S INSTALLENT À LA PISCINE
ILS NE RÉSPECTENT PAS LES CLIENTS
ET IL EST IMPOSSIBLE DE DORMIR.
ET LE STAF DE L HÔTEL,NE FAIT ABSOLUMENT RIEN POUR CADRÉR ÇA !
D AUTANT PLUS NOUS AVIONS LA SALLE DE CÉRÉMONIE,AU DESSUS DE LA CHAMBRE !
DANS LA JOURNÉE,NOUS AVONS VOULUS ALLER À LA PISCINE NOUS DÉTENDRE.
MALHEUREUSEMENT LA PISCINE EST INTÉRDITE AUX BIKINIS.
LES CLIENTES SE BAIGNENT EN MAJORITÉ EN BURKINIS.
DOMMAGE CAR C EST UN BÉLLE HÔTEL,EST LE PÉRSONÉL EST TRÉS BIEN FORMÉ !
Akim-Isabelle-Tamara
Akim-Isabelle-Tamara, 1-night trip
Verified
2/10 Poor
Feb 4, 2020
TRÈS DÉÇUS
TRÈS BONNE ACCUEIL À L ARRIVÉE
BÉLLE HÔTEL
SÉJOUR EN COUPLE POUR LE WEEK-END
IMPOSSIBLE DE DORMIR,CAR LE WEEK-END L HÔTEL ORGANISE DES MARIAGES LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATINS
S INSTALLENT À LA PISCINE AVEC LEURS GAMINS
ET EMPÉCHEMENT LES CLIENTS DE DORMIR
ET LE STAF DE L HÔTEL N INTÉRVIENT PAS
BIKINI À LA PISCINE INTÉRDIT
EN MAJORITÉ À LA PISCINE QUE DES FEMMES EN BURKINIS
DE CE FAIT NOUS N AVONS PAS PUS PROFITER DE LA PISCINE !
DÉJEUNER GRANDIOSE,COMPARABLE ET PARFOIS SUPÉRIEUR À DES CHAÎNES D HÔTELS 5 ÉTOILES COMME LE HILTON,SHÉRATON ETC
Akim-Isabelle-Tamara
Akim-Isabelle-Tamara, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2020
Super séjour inoubliable
Séjour agreable.
Personnel très chaleureux, accueillant et très à l écoute.
Chambre confortable et propre.
Cuisine excellente
Bon rapport qualité prix
SAMIRA
SAMIRA, 5-night trip
Verified
10/10 Exceptional
Aug 13, 2019
Very friendly and polite staff, clean room (the bathroom was always very clean) and a wonderful breakfast buffet!
Not many tourists there and not many things like restaurants next to the hotel but we didn’t mind because there are always blue bird taxis waiting in front of the door (cheaper than in Bali). A market is very close to the hotel!
Thank you for the good time :)
Verified traveler
7-night trip
Verified
10/10 Exceptional
Aug 4, 2019
Great value and really friendly, charming and courteous staff
Colin
Colin, 4-night trip
Verified
10/10 Exceptional
Jul 13, 2019
The staff were delightful, the restaurant was awesome and the room was a pleasant surprise, especially for the low price. Immaculately clean and had everything we needed for an overnighter. Pool deck is large and well presented, with gym, on 3rd floor. I could not fault my stay.
Joanna
Joanna, 1-night trip
Verified
8/10 Very good
Jun 17, 2019
It was nice, more than expected
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 28, 2019
Very nice Hotel to stay in. Friendly staff and nice rooms and design. Air conditioning on 5th floor rooms very underpowered and yet to be replaced. Ensure you book a room on 6th or 7th floors with the updated bigger air con units. We were eventually moved up to 7th floor after being too uncomfortable on the 5th floor.
AndrewC
AndrewC, 1-night trip
Verified
10/10 Exceptional
Mar 14, 2019
nice & safe
Noor
Noor, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2019
깨끗하고 널찍하니 아주 만족스러운 방이었습니다.
수영장 이용가능한 점도 아주 좋았습니다.
마타람 몰과 아주 가깝고 가는 길에 기념품가게들이 늘어서 있어서 간단히 쇼핑하기 좋습니다.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 21, 2019
It is a nice inn. Love to back again.
Ewwa
Ewwa, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2019
Transit at Aston Inn Mataram
Menu pilihan dine in room kurang variasi. Sebaik nya di sediakan menu nusa tenggara barat
Ronally
Ronally, 1-night trip
Verified
8/10 Very good
Nov 12, 2018
Explanation upon check in
There is no explanation about the hotel facility or the outlet when check in.
I missed the discount on breakfast using BNI card.
However the staffs are warm and helpful