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Hotel Vulcão

4.0 star property
Cidade Velha hotel with 2 outdoor pools and 2 bars/lounges

Choose dates to view prices

By the ocean, Hotel Vulcão offers a luxurious retreat. Relax by one of two outdoor pools or unwind at the poolside bar. With in-room WiFi, luggage storage, and multilingual staff, your stay is sure to be a seamless experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is CNY455
CNY563 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

In-room safe, desk, rollaway beds, free WiFi

Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

In-room safe, desk, rollaway beds, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

In-room safe, desk, rollaway beds, free WiFi

Family Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago

What's nearby

  • Igreja Nossa Senhora do Rosario - 18 min walk - 1.5 km
  • São Francisco monastery and church - 4 min drive - 2.2 km
  • Royal Fortress of São Filipe - 4 min drive - 2.2 km
  • Market - 24 min drive - 16.0 km
  • Quebra Canela Beach - 25 min drive - 16.2 km

Getting around

  • Santiago Island (RAI-Praia Intl.) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cruzeiro Restaurante - ‬7 min drive
  • ‪Batuku - ‬18 min walk
  • ‪Natura Coffee Shop - ‬15 min drive
  • ‪secreto ibérico - ‬15 min drive
  • ‪A Grelha Do Chef - ‬15 min drive

About this property

Hotel Vulcão

Situated by the ocean, Hotel Vulcão is a great choice for a stay in Cidade Velha. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar, a fitness center, and a children's pool are other highlights.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 4 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 21.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Vulcão Cidade Velha

Vulcão Cidade Velha

Hotel Vulcão Hotel

Hotel Vulcão Cidade Velha

Hotel Vulcão Hotel Cidade Velha

Frequently asked questions

Does Hotel Vulcão offer free cancellation for a full refund?

Yes, Hotel Vulcão does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Vulcão?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Vulcão?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Vulcão?

Sorry, there's no onsite parking at Hotel Vulcão.

Is airport shuttle service offered by Hotel Vulcão?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Vulcão?

Check-in start time: 1 PM; Check-in end time: 4 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Vulcão and nearby?

Hotel Vulcão has 2 outdoor pools and 2 bars, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Vulcão?

Yes, there's an onsite restaurant that offers beachfront dining, international cuisine, and pool views.

Does Hotel Vulcão have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Vulcão like?

Hotel Vulcão is in the heart of Cidade Velha, a short 18-minute walk from Igreja Nossa Senhora do Rosario.

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Reviews

Hotel Vulcão Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.2

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Maria Andradina, 1-night trip
Verified

10/10 Exceptional

Great stay ocean view room nice n clean
Carlos, 1-night trip
Verified

10/10 Exceptional

Amazing. Love the staff which is more important than everything else.
Eloy, 1-night trip
Verified

10/10 Exceptional

I would recommend it.
Simone, 7-night trip
Verified

4/10 Fair

First off, the cleaning quality was very poor, I have images that I would wish to add to this review. From the walls, cobwebs all over the corner of the room, visible blood from previous tenant smashing mosquitoes on the wall, and small ants crawling all over our bedsheet. We paid for the pool, since my mother is an elderly so it’s safer than ocean water, yet we had to ask for it to be filled with water, which was never complete. Similiar to request we had for additional towels and fixing of in our room which was never filled. If the owner is reading this, don’t go yelling at your employees especially your cleaners being that they were walking around with all cleaning supply in hands no proper cart system in a huge hotel, wearing fliflops while cleaning, and all of them never smiled implying the harsh reality of their conditions - I gave it a 2 start because the holiday event we went too was lovely but not worth knowing your employees were working 18 hrs shift leaving at 2-3 am to return to work at 9 am the same day. This place is exploiting their workers with minimum support, fair wage and training. As a Cape Verdean born guest, it was disheartening seeing what blood and sweat kept a “hotel”, an illusion of rest and relaxation, alive. The man that owns this place needs a huge reality check.
Ants in bed from the moment we came in
Broken shower fixer leading to excess water all over the floor
Dirty lambs with insects inside and a shit ton of mosquitoes in the room - couldn’t sleep the first night
Dirty stained walls
Luisa, 2-night trip
Verified

6/10 Good

in den Pools war 2 Tage kein Wasser. es ist eine grosse Hotelanlage, aber nur sehr wenig Gäste
Mathias, 3-night trip
Verified

6/10 Good

Bom espaço a ótimo preço porém a cama poderia ser melhor. Do resto tudo ótimo
Mitsa, 2-night trip
Verified

8/10 Very good

Helt ok rene rom, god service, fint naturlig basseng.
Siv Kristin, 2-night trip
Verified

10/10 Exceptional

Funcionários muito simpáticos! Pequeno-almoço muito bom!
Luis, 1-night trip
Verified

10/10 Exceptional

Très bon accueil. Restaurant au top. Nous avons passé a merveilleux séjour.
Monica, 1-night trip
Verified

10/10 Exceptional

Belle chambre belle vue

Très grande chambre face à la mer. Nous sommes arrivés après 21h , le restaurant devait être fermé, ils se sont démenés pour nous chercher des pizzas. Il y a une petite crique pour pouvoir se baigner en mer (échelle pas très facile pour remonter) et une piscine d’eau de mer. Super expérience en octobre, saison creuse pour ici.
Christian, 2-night trip
Verified

10/10 Exceptional

Tres accueillants
Eduardo canete, 7-night trip
Verified

10/10 Exceptional

Une nuit vulcao

Accueil excellent’ Grande piscine et baie protégée en mer Calme quasiment personne Restaurant très bien sauf Ps de terrasse
franck, 1-night trip
Verified

8/10 Very good

les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Sibileau, 10-night trip
Verified

2/10 Poor

L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Philippe, 1-night trip
Verified

2/10 Poor

Lá frustration

C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptêmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutôt à des dortoirs. Bon courage
2-night trip
Verified

8/10 Very good

Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das Frühstück bietet eine große Auswahl, aber es wird tatsächlich nichts nachgelegt. Man sollte also pünktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird täglich mit frischem Meerwasser befüllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswürdig ist.
Thomas, 1-night trip
Verified

4/10 Fair

Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complètement !!
Ivan, 2-night trip
Verified

10/10 Exceptional

L equipe de l'hôtel ultra pro et incroyablement gentille er aux petits soins avec nous, l.ambiance de feu lorsqe nous sommes arrives le dimanche, les piscines, la piscine naturelle, le buffet, les cocktails, un top souvenir pour nous !
francois, 3-night trip
Verified

6/10 Good

Séjour convenable. Grande hôtel avec beaucoup du personnels, mais ils ne font pas grand chose car. Pas de client bizarre. Grande chambre avec un lit très dur, et le moteur de la climatisation bruyant. Petite salle de bain, pas de gel douche, mais beaucoup de petits cafards a cause de la planche en bois dans la douche.
Gilberto, 4-night trip
Verified

6/10 Good

Das Hotel ist ein großer Komplex außerhalb des Ortes. Die Zimmer sind groß und sauber und mit dem nötigsten ausgestattet.
Holger, 4-night trip
Verified

10/10 Exceptional

Vue sur la mer

Super hôtel au bord de la mer. Chambre spacieuse confortable.
Gilberto, 1-night trip
Verified

10/10 Exceptional

Das Personal war sehr freundlich, sehr ruhige Lage, toller Meerwasserpool
Sven, 2-night trip
Verified

6/10 Good

Oú sont les quatre étoiles ?

Tout d’abord, lorsque je suis entrée dans la chambre, le personnel n’est même pas capable de me dire bonjour ou même bon séjour. Ensuite, je suis arrivé pour déjeuner vers 14h50 sachant que le buffet ferme à 15h30 lorsque je suis allé me servir il n’y avait que du riz j’ai dû beaucoup attendre. Alors que, le lendemain je suis reparti au buffet qui ouvrait à 12h30 celui ci ne fut ouvert qu’à 14h. Cependant j’ai eu la bonne surprise d’être servi par une personne très agréable et attentionnée qui m’a accompagné tout au long du séjour. Néanmoins, j’ai comme même bien mangé, bien profité de la piscine. De plus la climatisation ne marchait pas et il y avait des insectes de partout. Je n’ai pas aimé la réception le personnel peu professionnel. Pour conclure je ne dirais Pas que ce n’est un bon hôtel , puisque que pour passer la journée c’est très bien je dirais juste qu’il ne correspond pas à un quatre étoiles. De
Almar, 1-night trip
Verified

2/10 Poor

Unprofessional staff , unorganized, poor Wi-Fi There was no access to the pool due to a wedding event, not a lot food options. Had to cut the amount of days stayed due to me and my family being unsatisfied.
3-night trip