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Alajuela City Hotel & Guest House

2.5 star property
City-center hotel, steps from Central Park

Choose dates to view prices

Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Lobby
Aerial view
Front of property
Garden
Near Central Park, Alajuela City Hotel & Guest House offers a tranquil retreat with a soothing spa, massage services, and serene garden. Connect to in-room WiFi and enjoy convenient perks like luggage storage, multilingual staff assistance, tour/ticket help from the 24-hour front desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Limited housekeeping
The current price is CNY330
CNY421 total
includes taxes & fees
Aug 16 - Aug 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Classic Room, Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
In-room massage
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, Private Bathroom

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
2 bathrooms
In-room massage
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
2 bathrooms
In-room massage
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Central Park - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • City Mall - 19 min walk - 1.6 km
  • Parque Viva - 10 min drive - 6.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 8 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 32 min drive
  • San Antonio de Belen Station - 18 min drive
  • San Jose Procuradiria Museum Station - 22 min drive
  • San Jose Fercori Station - 23 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬1 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Enjoy your visit to Alajuela with a stay at Alajuela City Hotel & Guest House. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and airport proximity.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 328 ft (USD 8.00 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

What to do

  • Horse riding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Spa services

Accessibility

  • Handrails in hallways
  • Handrails in stairways

Room amenities

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent
  • Housekeeping is offered for an extra charge of USD 2.26 per stay

Parking

  • Parking is available nearby and costs USD 8.00 per night (328 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Does Alajuela City Hotel & Guest House offer free cancellation for a full refund?

Yes, Alajuela City Hotel & Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alajuela City Hotel & Guest House?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Alajuela City Hotel & Guest House?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Alajuela City Hotel & Guest House?

No, this hotel doesn't have a casino, but Casino Fiesta Heredia (10-min drive) and Casino Fiesta (22-min drive) are both nearby.

What is there to do at Alajuela City Hotel & Guest House and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Enjoy amenities like spa services, a picnic area, and a garden.

What's the area around Alajuela City Hotel & Guest House like?

Alajuela City Hotel & Guest House is in Agonía, a short 8-minute drive from Juan Santamaria Intl. Airport (SJO) and 5 minutes' walk from Juan Santamaría Park. Travelers give top marks for the hotel's prime location.

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Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Airport
Breakfast
Room
Location
Bathroom
Restaurant
Parks
Shopping
Taxi

What guests liked

  • Breakfast was consistently described as delicious and excellent by multiple guests. (49 reviews)
  • The property staff arranged airport transportation and ensured a smooth trip to and from the airport for guests. (9 reviews)
  • The property's dining area, including the courtyard and breakfast, was a highlight with delicious food and friendly staff. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location
Lilian, 1-night trip

10/10 Excellent

Couldn’t say enough nice things. The staff is phenomenal! Kind as can be
Jaila, 1-night trip

4/10 Poor

Crew very good, Hotel average, area unsafe during the night
alexander, 1-night trip

10/10 Excellent

I had a great stay here.
Scott, 1-night trip

10/10 Excellent

Such a clean place and beautiful couple . I really enjoyed my stay .
Samantha, 1-night trip

10/10 Excellent

Nice and relaxing.
David, 5-night trip

8/10 Good

The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Luanne, 1-night trip

10/10 Excellent

I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Madi, 1-night trip

10/10 Excellent

Cafe
Jared, 1-night trip

10/10 Excellent

Lovely spot to stay, great breakfast and friendly staff.
Sage, 1-night trip

10/10 Excellent

A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Leif, 1-night trip

10/10 Excellent

This place is very charming and clean. No free airport shuttle, but close enough that the cab is about $10. Convenient location.
Erin, 1-night trip

10/10 Excellent

An adorable little spot with tons of history. The room was comfortable and clean and the staff was phenomenal, giving great local restaurant recommendations and going above and beyond to assist us. Highly recommended!
Amy, 1-night trip

10/10 Excellent

Good location and base for exploring attractions including poas volcano, la paz and the coffee estates
Lauren, 5-night trip

10/10 Excellent

Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Cathy, 3-night trip

4/10 Poor

No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
KARLA, 1-night trip

8/10 Good

A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
R, 1-night trip

10/10 Excellent

Great experience! Fabulous hospitality!

I had a fantastic 1 night stay at Alajuela City Hotel & Guest House! The hospitality and customer service was unmatched from the second I walked up the stairs. I felt very at home and was so impressed that they had my made-to-order breakfast ready for me before my early am departure. Definitely recommend for a stay near SJO.
1-night trip

10/10 Excellent

This is quaint historic hotel in the heart of the city. Easy walking to the museum and Central Park. It is like an oasis within the city. The staff is attentive and the rooms are clean and quiet. Breakfast is wonderful. Ask about parking as the city is very congested. Definitely recommended!
sarah, 1-night trip

10/10 Excellent

Felt safe
Stormy, 1-night trip

10/10 Excellent

Nice stay
Alexandra, 1-night trip

10/10 Excellent

Staff were super helpful. Room was clean. Breakfast was delicious. The property is well maintained.
Krista, 2-night trip

10/10 Excellent

The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Andrew, 1-night trip

8/10 Good

Great place to vacations!
Roberto, 3-night trip

8/10 Good

lovely courtyard just inside gate as you enter Very clean
Thomas, 1-night trip