Excellent staff, they were very friendly, knowledge and well-mannered. I felt like I was visiting a relative or friend who was helping me understand Niš better.
Room was clean and bed was very comfortable -- even with my jet lag, I had a good night sleep. The view was beautiful; I could see the city and local neighbors from my little balcony.
Breakfast was well priced, had good options and was tasty. Overall an excellent experience 1) because of the staff; 2) the price and 3) the hotel's space and cleanliness.