We called the front desk for daily water and toilet paper supply starting from the morning. After the fifth times call and compliant, it finally brought us by the front desk instead of room service. And only one bottle of water and one toilet paper was delivered around 18:00pm.
Gilbert
2 晚家庭旅行
8/10
总体来说还是很不错,就是窗户的隔音效果太差,外面车辆声音太吵
Qiujie
2 晚商务旅行
10/10
Mrs Deborah J
6 晚行程
10/10
Wonderfull location, helpfull stuff
Ayse
5 晚行程
6/10
Rather average hotel - not horrible and not great. One the positive side: big rooms, cleanliness and perfect location in the city centre. On the negative side: breakfast, noise from outside and frozen pizza in their restaurant.
Leszek
5 晚商务旅行
10/10
Jonas
2 晚结伴旅行
6/10
Elena
2 晚行程
10/10
Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again
真实旅客
2 晚行程
10/10
Jong Oh
3 晚行程
10/10
manvel
1 晚行程
10/10
Great hotel and friendly staff
Minnur
2 晚行程
10/10
真实旅客
4 晚家庭旅行
10/10
Great location and facility
David
4 晚商务旅行
8/10
Vallan
1 晚商务旅行
10/10
Great hotel with friendly staff and close to everything
Minnur
2 晚行程
10/10
My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Alexander
5 晚家庭旅行
8/10
なし
Tadashi
2 晚商务旅行
8/10
Astanaの中心地で立地が良い
スタッフ親切
ハード面と宿泊代を比較した場合やや高い宿泊代の印象
KOTARO
1 晚行程
6/10
The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Natalie
1 晚商务旅行
8/10
Wir waren 2 Nächte .
Für 2 Nächte ist ist ok .
Igor
3 晚浪漫旅行
10/10
Excellent location, personal very helpful and friendly