In the heart of Porto, Charm Palace offers a tranquil retreat with an art gallery and library. Guests can unwind in the garden or on the sun-drenched terrace, and stay connected with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.
When you stay at Charm Palace, you'll be just a 5-minute drive from Porto Historic Center and Porto Cathedral. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Campo 24 Agosto Station is 4 minutes and Bolhao Station is 5 minutes.
At a glance
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Hotel size
9 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 1:30 PM; Check-in end time: 6:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after 5:30 PM on Sunday must contact this property in advance.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 1640 ft (EUR 12 per night)
Street parking available
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
What to do
Private winery tours
Services
Tour/ticket assistance
Multilingual staff
Facilities
2 buildings/towers
Garden
Terrace
Library
Art gallery on site
Room amenities
Be entertained
30-cm flat-screen TV
Satellite TV channels
Home comfort
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15.00 per person
Airport shuttle service is offered for an extra charge of EUR 35.00 per vehicle (one-way, maximum occupancy 2)
Late check-in between 6:00 PM and midnight can be arranged for an extra charge of EUR 30.00
Parking
Parking is available nearby and costs EUR 12 per night (1640 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 150576/AL, 150574/AL, 30866/AL, 106148/AL
Also known as
Charm Palace Guesthouse Porto
Charm Palace Guesthouse
Charm Palace Porto
Palácio Fenizia
Charm Palace Porto
Charm Palace Guesthouse
Charm Palace Guesthouse Porto
Frequently asked questions
Does Charm Palace offer free cancellation for a full refund?
Yes, Charm Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Charm Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Charm Palace?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Charm Palace?
Yes, an airport shuttle is available. The charge is EUR 35.00 per vehicle one-way.
What are the check-in and check-out times at Charm Palace?
Check-in start time: 1:30 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Charm Palace?
No, this guesthouse doesn't have a casino, but Casino Espinho (19-min drive) is nearby.
What is there to do at Charm Palace and nearby?
Charm Palace has a garden.
What's the area around Charm Palace like?
Charm Palace is in Centro / Baixa, a short 4-minute walk from Campo 24 Agosto Station and 18 minutes' walk from Porto Historic Center.
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Charm Palace Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Recreation
Air conditioning
Restaurant
Ambience
River
Location
Reviews
10/10 Exceptional
Nov 30, 2024
Excellent location easy access to everywhere, beautiful room and nice staff.
LU
LU, 3-night trip
10/10 Exceptional
Jul 4, 2023
Amazing place! I had a really enjoyable time at Porto because of the accommodation, near to attractions and it was easy to locate. Staff was also friendly.
Muhammad Zulhilmi
Muhammad Zulhilmi, 2-night trip
10/10 Exceptional
Sep 24, 2024
Wonderful weekend in Porto
Loved this hotel, was in a good location, very clean, quiet and Bruno was a fabulous host with lots of tips and recommendations. Porto is fabulous and this hotel is located near a metro AND the amazing market...I went with a friend, 2 bedrooms, 2 bathrooms and a kitchen....whats not to love, modern and stylish
Moira
Moira, 3-night trip
10/10 Exceptional
Aug 13, 2024
The host was excellent - very friendly and helpful. Went above and beyond to make us feel comfortable!
Kun Mei
Kun Mei, 2-night trip
10/10 Exceptional
Oct 13, 2024
Coming off the street was lovely, spacious, clean, and had a sense of old-style opulence, with the large room and bathroom reflecting this. The reception was exceptional and friendly prior to arriving and throughout our stay. On arrival, spending time telling us where to go and see, optimising certain attractions and where specialist restaurants are. We can highly recommend the stay.
Johan
Johan, 3-night trip
10/10 Exceptional
Sep 11, 2023
Rare find. Very cosy place for relaxing holiday in Porto.
Aleksandar
Aleksandar, 3-night trip
10/10 Exceptional
Nov 13, 2024
Special little gem
This was the most beautiful property we have ever stayed at. The staff was so friendly and took the time to sell us all about Porto and gave us a walking map. The property is just as you see.. a palace. I took so many photos. You will love your stay in this quiet lovely place.
Victor
Victor, 3-night trip
10/10 Exceptional
Nov 5, 2023
Lovely studio appartment. Autonomius checkin well prepared. Nice staff and great stay.
Laurens
Laurens, 2-night trip
10/10 Exceptional
May 18, 2023
That historical hotel I always wanted stay in :)
Helpful friendly and beautiful with a fantastic location is how I would descibe this hotel experience.
My advise would be to plan to bring in one meal to eat in the courtyard and have a relax in the upper sitting area.
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
Sep 14, 2023
The room and property were beautiful. Bruno helped us with a late check-in and gave us some great recommendations for food and activities in Porto. Such a great host and he made our stay in Porto a wonderful one.
Richard
Richard, 3-night trip
10/10 Exceptional
Jun 30, 2023
Great staff
The room was wonderful, spacious,and well appointed. The best part of the stay was Tatiana. She is an amazing hostess and a wealth of information about Porto.
Antony
Antony, 2-night trip
10/10 Exceptional
Nov 2, 2023
Porto mini-break
We stayed 3 nights at Charm Palace. At check-in, Bruno took some time talking through some local restaurants and Porto more generally. And the room was fantastic!
Neil
Neil, 3-night trip
8/10 Very good
Sep 24, 2023
Charming
We enjoyed our 5 night stay, the property is located on the top end of the town and is a bit of a walk down to the river
The bathroom was amazing
We would stay at charm palace again
Paul
Paul, 5-night trip
10/10 Exceptional
Oct 20, 2024
We stayed in the Gray room. The room needed a bit of renovation, but other that than everything was excellent. Our room was very spacious and had a direct exit to the garden. The hotel is very quite, and in a walking distance to everything, the metro station is very close. From our point of view the offered breakfast is a bit overpriced, 15 euros per person. In the numerous nearby coffee shops we were having a dissent breakfast under 10 euros for both. I would highly recommend that place.
Andriy
Andriy, 3-night trip
10/10 Exceptional
Jun 6, 2023
This is a charming property which has a distinct style. Our room was spectacular and unusual. Helpful staff and nice breakfast. A lovely quiet garden at the rear. Close to the underground and city centee. Highly recommend
David
10/10 Exceptional
Sep 21, 2023
A Porto delight!
A beautiful guesthouse, located centrally but outside of all the action. We walked to all the sites north and south of the river. Our room was very comfortable, really spacious and very well equipped. Paid on street parking in front but a paid car park nearby and very good value. We paid €20 for 48 hours.
Sheila
Sheila, 2-night trip
10/10 Exceptional
Sep 21, 2023
Would stay here again
Such a nice experience. Charming. Special. Had the Suite Verde with a bath tub and aircon. Enjoyed it a lot. Could have stayed longer.
And Bruno was so welcomming and helpful. Gave advise on restaurants which we tried out. They were really good.
Thanks for making our stay so nice.
Britt Holst
Britt Holst, 2-night trip
10/10 Exceptional
Nov 4, 2024
Very old building, creaky with big rooms and big bathrooms, wooden floors. Property had character. Host was very accommodating & helpful. Parking is round the corner at 12 eur a day at a public multi-storey. Very very minor point, would recommend a rug or two or slippers as walking on bare unpolished wood with bare feet isn’t that comfortable. Quiet part of town but still 10-15 mins walk to the main areas. Would def stay here again, we enjoyed our two nights here. No kettle in the room but they are happy for you to use the one downstairs.
Jahanara
Jahanara, 2-night trip
4/10 Fair
Sep 28, 2024
Carpets on stairs and corridors are worn out and stained.
Service is non-existent. If problem they tell you: call 112!
Rooms are not being made up!
This is very expensive glamping wrapped as luxury stay.
Patrick
Patrick, 3-night trip
8/10 Very good
Oct 11, 2023
Beautiful property, amenities close by. No parking, paid parking garage 10 minute walk away. Room was hot, no air, hard to leave windows open because of street and traffic noise.Bed just had a cold weather comforter, no sheet, so had to sleep without covers because of heat.
Would still go back
CARL
CARL, 2-night trip
6/10 Good
May 28, 2023
It is a cute building. Unfortunately, there are a few drawbacks: very uncomfortable beds and no air conditioning. They should get mattress covers and mini splits. There was a WiFi issue during my stay, but they did come to fix it. I did not like that they entered my unit without permission while I slept late one morning to do the WiFi repairs.
Bryce
Bryce, 3-night trip
10/10 Exceptional
Apr 15, 2024
Bruno was an amazing ambassador for both the Charm Palace and Porto in general. What an asset to your operation! His recommendations for places to eat were right on the mark and exactly as he describe — down to the descriptions of the food courses. So enthusiastic and genuinely interested in helping us experience the best few days we could in your city. The rooms are spectacular and the location perfect for staying just outside the hubub of the tourist core while still only 15 minutes walk from the old city centre. Too bad the water heater broke for the last two days though. The cold showers were bracing but not quite what we had hoped for. 😆 (An offer of free breakfast on the last morning would have been a cool gesture to make up for it. Just something to consider for future.) We would definitely come back for the check-in alone though!
Ted
Ted, 4-night trip
6/10 Good
Oct 1, 2023
While we were fine with the lack of staff at the facility per the description, our room was incredibly stuffy and the toilet wasn’t thoroughly cleaned. There was one small fan to “compensate” for the lack of air conditioning but the circulation was poor. Opening the windows led to a shared sun room with the hall and room across from us so we couldn’t leave it open to allow the cool air to come in. I will say the tub and shower were excellent, however. Pillows on the bed were flat and old. Just an ok, but otherwise uncomfortable stay.