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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with restaurant, near Manacar Tower

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Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Down comforters, in-room safe, individually furnished, desk
Step into the upscale world of Krystal Grand Suites Insurgentes, near Manacar Tower. Unwind with a drink at the bar, get moving in the 24-hour gym, or take in the views from your room with free WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY694
CNY829 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Expedia VIP Suite

Down comforters, in-room safe, individually furnished, desk

Expedia VIP Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

What's nearby

  • Centro Coyoacan - 2 min drive - 2.4 km
  • Frida Kahlo Museum - 4 min drive - 3.2 km
  • World Trade Center Mexico City - 7 min drive - 5.4 km
  • Estadio Azteca - 10 min drive - 9.5 km
  • Angel of Independence Monument - 10 min drive - 10.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 72 min drive
  • Mexico City Fortuna Station - 16 min drive
  • Tlalnepantla de Baz Station - 21 min drive
  • San Rafael Station - 23 min drive
  • Miguel Angel de Quevedo Station - 14 min walk
  • Viveros Station - 16 min walk
  • Barranca del Muerto Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

At Krystal Grand Suites Insurgentes, you'll be just a 5-minute drive from National Autonomous University of Mexico and Frida Kahlo Museum. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Miguel Angel de Quevedo Station is just 14 minutes by foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (MXN 185 per night)
    • Covered onsite extended parking (MXN 185 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference space (70 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Magnifying mirror
  • Portable shower seat
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Grab bar in shower
  • Shower grab bar height (inches): 31
  • Transfer shower
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 per person
  • Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per day

Parking

  • Covered valet parking costs MXN 185 per night
  • Covered extended parking costs MXN 185 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund?

Yes, Krystal Grand Suites Insurgentes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Grand Suites Insurgentes?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of MXN 600 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Krystal Grand Suites Insurgentes?

Yes. Valet parking costs MXN 185 per night. Extended parking costs MXN 185 per night.

Is airport shuttle service offered by Krystal Grand Suites Insurgentes?

Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.

What are the check-in and check-out times at Krystal Grand Suites Insurgentes?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Check-out time is noon.

What is there to do at Krystal Grand Suites Insurgentes and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Krystal Grand Suites Insurgentes?

Yes, there's an onsite restaurant.

Does Krystal Grand Suites Insurgentes have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a coffee maker.

What's the area around Krystal Grand Suites Insurgentes like?

Krystal Grand Suites Insurgentes is in Alvaro Obregon, a short 18-minute walk from Diego Rivera and Frida Kahlo House Studio Museum. Travelers say that the hotel is in a great location.

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Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Cities
Room service
Trip
Shower
Spacious room

What guests liked

  • The property has a good location with many nice restaurants nearby and a quality restaurant on property. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Exelent Hotel
Francisco, 8-night trip

10/10 Exceptional

Great location, spacious rooms, friendly staff
Ricardo, 8-night trip

10/10 Exceptional

Todo excelente!
Fabián, 3-night trip

10/10 Exceptional

Excelente
diego, 1-night trip

10/10 Exceptional

Todo excelente
Ricardo Arturo, 1-night trip

10/10 Exceptional

If you want to be in the south of the city, this is a great hotel. If you are a tourist hoping to be near Roma, Reforma, etc, this is quite far. Staff is so professional and responsive.
Peter, 3-night trip

10/10 Exceptional

Nice place
Victor Andres, 1-night trip

10/10 Exceptional

Very nice hotel with helping personel, conveniently located in this nice neighborhood. We will stay again when return to Ciudad de México!
Krzysztof, 1-night trip

10/10 Exceptional

It is located in a nice neighborhood with access to all kinds of transportation
Maria, 4-night trip

10/10 Exceptional

Excelente
Rodrigo, 2-night trip

10/10 Exceptional

Was a very pleasant place to stay its out of the way from the hustle of the zacolo. Its a business area.
Richard, 4-night trip

8/10 Very good

Good Hotel. Time to make changes.

As usual, convenient, perfect location, big rooms, clean. Maintenance requieres. Time to change mattresses, mold smell at restroom. Good service and recomendable to come back.
LEONARDO, 3-night trip

10/10 Exceptional

Great location. Very nice room. Great staff. A little mall right next to it with options for convenience store, food and a Starbucks. Metrobus right outside.
Ignacio, 5-night trip

10/10 Exceptional

.
Gerardo, 1-night trip

10/10 Exceptional

Thank you!
MARIA TERESA, 4-night trip

10/10 Exceptional

The employees are excellent, always friendly and helpful. Special commendation to Leonardo, Ricardo, Victor and special thank you to Raul, the bellboy, always friendly and very helpful. Thanks,
Graciela, 2-night trip

6/10 Good

I've been staying at this property several times. This is the first time that my room didn't get clean until 5pm. I has already come back to rest for the day. Also, they gave me.a room on the 3rd floor. In the middle of the night it smelled like food. Like they were cooling inside my room.. other than that the hotel is a nice place to stay at
JESSICA, 3-night trip

2/10 Poor

AVOID IF YOU CAN

PLEASE AVOID!!!!! this is probably the worst managed property i have ever stayed in more than 20 years of business travel. I shared my concerns with the manager of Quality. That lady was not only highly incompetent but also extremely rude and unprofessional. We has issued with our check in, check out, laundry, breakfast. Housekeeping….literally every aspect of the soft product was a disaster. They keep apologising but over a 2 week stay did not improve Absolutely a shame as the property is nice
Diego, 7-night trip

2/10 Poor

PLEASE AVOID IF YOU CAN

PLEASE AVOID!!!!! this is probably the worst managed property i have ever stayed in more than 20 years of business travel. I shared my concerns with the manager of Quality. That lady was not only highly incompetent but also extremely rude and unprofessional. We has issued with our check in, check out, laundry, breakfast. Housekeeping….literally every aspect of the soft product was a disaster. They keep apologising but over a 2 week stay did not improve Absolutely a shame as the property is nice
Diego, 7-night trip

6/10 Good

It was ok
Yefiny, 2-night trip

8/10 Very good

Reception staff are not friendly, however the rest of the staff are friendly and made their most to be helpful. Unfortunately my room smelled like spout, I reported it and even though the reception staff told me it was taken care, the terrible smell persisted when I came back in the afternoon, finally I was given the option to change rooms.
Laura Batista, 4-night trip

6/10 Good

The internet was very weak. Only 1 of 2 tvs functioned. Maintenance does not work on weekends. The food was okay…nothing special. Room service would arrive lukewarm. They need a proactive manager and not a caretaker.
Hector, 2-night trip

8/10 Very good

The property itself was very beautiful and clean. Valet parking was amazing! The room, it had some issues. The floors are very scraped up. The shower door leaks outside while you’re taking a shower. The toilet had a constant sewer smell.

10/10 Exceptional

The only problem is the Staff does not take responsibility.
Gerald, 3-night trip

6/10 Good

The hotel smelled good and looked clean but the room needed a lot of work. Our fridge didnt work and my babys food went bad. The sink and shower drain were broken and out of place. Also the room safe was broken so I had to take my important belongings with me at all times.
Maria Jaqueline, 4-night trip