Hotel front desk staff ask for compensation because the shower towel was made dirty. In fact, I haven't used it as it was dirty.
Kwok Hung
Kwok Hung,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 3 日
Locked door. No one there. No refund.
Bad Customer Service - Unable to contact Staff.
Arrive at midnight, no one there. They refuse to refund and reschedule too.
The platform team is not helpful either.
After some emails and a week. It is a pity that the problem cannot be resolved, and they claim their right.
Kai Yan
Kai Yan,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 23 日
地點方便,去好幾個夜市都非常方便,到 Zoe in Yellow 都不用五分鐘,房間清潔企理,工作人員都很友善,下次去清邁都會選擇住這裡
Patrick
Patrick,4 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 2 月 19 日
Great location for walking the Old City. Many temples in area. Great night markets and awesome food selections within short distance. Room was comfortable and very clean. Frig in room. Let them know if late arrival, desk closes about 9pm. Staff was friendly and helpful. We were able to get pick up at hotel for tours.