Set in Chaika, Cascadas Family Resort is a vibrant haven where you can unwind with live concerts and poolside cocktails. Indulge in Spanish cuisine at one of the three on-site restaurants or relax at the spa with a rejuvenating massage. With sun-kissed loungers by 10 outdoor pools, free WiFi, and supervised childcare available.
Cascadas Family Resort features a free kids' club and puts you within a 15-minute walk of Sunny Beach. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Lotus, one of 2 restaurants, serves Spanish cuisine. 10 outdoor pools and a poolside bar are offered, and apartments have conveniences like washing machines and refrigerators.
At a glance
DONE
Property size
220 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
Supervised childcare*
Free children's club
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
10 outdoor pools
Sun loungers
Umbrellas
Sauna
Steam room
Full-service spa
Massages
Facials
Body scrubs
Manicures and pedicures
Aromatherapy
Deep-tissue massages
Thai massages
Sports massage
Body treatments
Internet
Free WiFi
Parking and transportation
Self parking on site (EUR 10 per day)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Car recommended
Family friendly
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Restaurants on site
Lotus
Cascadas Italian
Waterfall poolbar
Chocolate
Kitchenette
Refrigerator
Espresso maker
Electric kettle
Dining
Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 15 for adults and EUR 7.50 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Bedrooms
Bed sheets provided
Rollaway/extra beds: EUR 5 per day
Bathrooms
Shower
Hair dryer
Free toiletries
Towels provided
Entertainment
Flat-screen TV with digital service
Concerts/live shows
Pool or billiards table
Table tennis
Arcade/game room
Outdoor areas
Balcony
Terrace
Garden
Picnic area
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Business center
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in room
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Luggage storage
Safe at front desk
Reception hall
Vending machine
Hair salon
ATM/banking services
Things to do
Health club
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
220 rooms
Connecting/adjoining rooms avaliable
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Lotus - This buffet restaurant specializes in Spanish cuisine.
Cascadas Italian - Onsite restaurant. Open daily.
Waterfall poolbar - Onsite cocktail bar. Open daily.
Chocolate - Onsite café. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.38 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.50 for children
Airport shuttle service is offered for an extra charge of EUR 34 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for EUR 5 per day
Parking
Self parking costs EUR 10 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
This property is professionally cleaned.
Also known as
Cascadas Apartments Sunny Beach
Cascadas Sunny Beach
Cascadas Apartments Sunny Beach Burgas Province Bulgaria
Cascadas Family Resort Sunny Beach
Cascadas Family Sunny Beach
Cascadas Family
Cascadas Apartments
Cascadas Family Sunny Beach
Cascadas Family Resort Aparthotel
Cascadas Family Resort Sunny Beach
Cascadas Family Resort Aparthotel Sunny Beach
Frequently asked questions
Does Cascadas Family Resort offer free cancellation for a full refund?
Yes, Cascadas Family Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cascadas Family Resort?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Cascadas Family Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Cascadas Family Resort?
Yes. Self parking costs EUR 10 per day.
Is airport shuttle service offered by Cascadas Family Resort?
Yes, an airport shuttle is available. The charge is EUR 34 per vehicle one-way.
What are the check-in and check-out times at Cascadas Family Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Cascadas Family Resort and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Cascadas Family Resort also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Cascadas Family Resort?
Yes, there are 2 onsite restaurants, featuring Spanish cuisine.
Does Cascadas Family Resort have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator and an espresso maker.
Does Cascadas Family Resort have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Cascadas Family Resort like?
Cascadas Family Resort is a short 11-minute walk from Sunny Beach and 5 minutes' walk from Action Aquapark.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
7.8
Location
6.8
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Sep 15, 2024
Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family.
Elena
Elena, 7-night trip
Verified
2/10 Poor
Jul 2, 2023
Would definitely stay again
Alan
Alan, 7-night trip
Verified
4/10 Fair
Sep 2, 2024
Really poor cleanliness - in 14 night my room or bathroom was no swept or cleaned once. Quick change of towels twice only in 2 weeks, 2 bed linen changes (2nd one after me calling continuously for 2 days). The poor service makes this at best a 2-3 star resort. Far from beach and the walk home after dark feels sketchy and unsafe.
saima
saima, 14-night trip
Verified
10/10 Exceptional
Aug 5, 2025
Kjempe fint resort. Mange bassenger og aktiviteter. Kunne vært litt flinkere til å rengjøre vegger og terrasser, men seng, håndklær osv er fint.
Monica
Monica, 7-night trip
Verified
6/10 Good
Aug 5, 2025
Lägenhetshotell för barnfamiljer
Positivt: superbra AC, stort hotellområde med allt man önskar såsom restaurang, fint poolområde med olika typer av pooler för barn & vuxna. Mycket bra wifi på rummet. Helt okej kök med kyl & frys så man kan laga egen mat. Promenad till stranden ca 10 min med litet centrum.
Förbättring: städning var obefintlig på rummen utan att man behövde säga till. Mycket dålig sängkomfort. Frukosten är inte värd att betala för då det är väldigt dåliga alternativ och smaklöst. Överlag dålig attityd från personal på restaurangerna.
Verified traveler
10-night trip
Verified
8/10 Very good
Aug 5, 2024
Familie ferie i Sunny Beach
Et kæmpe lukket område med lejligheder, restauranter, supermarkeder, pools parker m.m., alt sammen i et indhegnet område, som kun kan tilgås med de udleverede adgangs nøgler. Rent og flot, og fantastisk for en familie ferie.
Bent
Bent, 7-night trip
Verified
8/10 Very good
Jul 19, 2024
Startet forferdelig, men endte veldig bra.
Veldig fine uteområder og godt tilpasset barnefamilier. Vi fikk et lite egnet og svært dårlig leilighet først, helt annet enn vi trodde vi bestilte. Ting var ikke i stand og ikke engang oppvask var tatt. Balkong var grodd igjen av grantrær og ingen mulighet å bruke. Fikk da oppgradert til en større og mye finere leilighet uten ekstra kostnad. Etter dette var oppholdet veldig bra, så pass på hva slags rom/leilighet man får.
Verified traveler
7-night trip
Verified
8/10 Very good
May 30, 2024
Family resort
Hadde et kjempeflott opphold. Leide en fin studioleilighet med egen vaskemaskin på badet som var veldig grei å ta i bruk.
Eneste negative var at selv om det var i slutten av mai var det mye som ikke var åpnet både på resorten og rundt omkring i sunny Beach.
Solfrid
Solfrid, 8-night trip
Verified
8/10 Very good
Sep 19, 2021
Huge well maintained complex
Lovely big complex which was very well maintained
The family apartment was nice and modern it wasn’t fantastically clean but ok
There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be
Restaurant was nice but miserable waitress
Security man also miserable
Cleaners were pleasant and reception too
Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Alison
Alison, 11-night trip
Verified
10/10 Exceptional
Aug 11, 2021
The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 6, 2021
Alles sehr gut. Freundliches Personal. Unsere Kinder Waren sehr glücklich.
Verified traveler
3-night trip
Verified
6/10 Good
Jul 26, 2021
overcrowded, poor service, poor location
staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
Verified traveler
4-night trip
Verified
8/10 Very good
Jul 24, 2021
Appart hotel sympathique Bonne découverte +++
Bon sejour bonne découverte appartement bien équipée ++
jaoued
jaoued, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2021
Très bel hôtel où nous avons passé de super vacances en famille.
Les piscines sont très belles et le bar piscine sympathique.
De plus le resto de l hôtel est qualitatif et varié .
Nous recommandons vivement ce lieu.
Florianne
Florianne, 10-night trip
Verified
8/10 Very good
Aug 17, 2020
L’hôtel est superbe mais le personnel pas du tout réactif. Le cascadas reste tout de même un très bon choix pour une famille.
Tarik
Tarik, 5-night trip
Verified
8/10 Very good
Sep 15, 2019
Après une arrivée un peu laborieuse pour cause d inondation dans la salle de bain et personne pour venir réparer et nettoyer notre séjour fut tout de même très agréable. L hôtel est parfaitement entretenu ainsi que les équipements
Verified traveler
7-night trip
Verified
10/10 Exceptional
Sep 3, 2019
היה מושלם נהננו מאוד
מקום קסום ומאוד יפה
הבריכות והחדרים
הכל היה ממש מושלם❤
Mirit
Mirit, 7-night trip
Verified
10/10 Exceptional
Sep 2, 2019
Cascadas
Very beautiful and big resort. Big and clear pools. Very green area. Every morning in the pool was aerobics. The breakfast menu was poor. For children animations and playground area. Large and clean rooms.
KERTTU
KERTTU, 5-night trip
Verified
10/10 Exceptional
Sep 2, 2019
Perfect family holiday
Incredibly clean, 7 pools, next to Waterpark and 400m from the beach.
Anthony
Anthony, 7-night trip
Verified
4/10 Fair
Jul 20, 2019
No services, neglected and dirty rooms.
Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels,
they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them.
We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day.
Hotels/Expedia not care from the conditions, the pictures lie.
Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper.
WI-FI is very weak, disconnect when passing room.
Caution, do not order.
shlomo
shlomo, 4-night trip
Verified
10/10 Exceptional
Jul 3, 2019
Familjeresa
Trots att personalen hade svårt att förstå och göra sig förstådda på engelska så försökte de och gjorde verkligen sitt bästa för att göra vistelsen så bra som möjligt för oss gäster. Det finns allt som man kan tänkas behöva på området. Barnen älskade variationen av pooler på området, det fanns ett gym och olika aktivitetspass man kunde gå på. Det tog cirka 10 minuter att gå ner till havet och strandpromenaden.
Johan
Johan, 10-night trip
Verified
6/10 Good
Aug 17, 2018
The complex is quite nice with a lot of swimming pools and activities. However the staff does not speak english and it is very difficult to communicate with them. The parking lot gate opens automatically based on your plate number but they failed to put my number in the system, even after I went and complained a few times. It only worked in the last 2 days of our stay. Some of the other guests are really rude and can make you feel unwelcomed . The complex is quite far from the beach
Verified traveler
7-night trip
Verified
2/10 Poor
Sep 28, 2016
Don't waste your time and money
Staff couldn't find our booking, fumbled around for ages keeping us waiting for the best part of an hour. Eventually given absolutely shoddy tiny room with only a sofa bed which was incredibly uncomfortable. Refused to replace toilet paper (???) and the breakfast was a single egg omelette each (literally just egg) - so much for "buffet breakfast". Entire site is still under construction and the builders were looking into our room watching us getting changed because there is no way to cover up most of the windows or balcony door window. Quite far away from the main action of sunny beach and the on site "spa" is like some creepy Saw film dungeon with exposed piping etc.
I'm usually very forgiving and easy going when it comes to hotels but this place is a complete mess and you're better off elsewhere. Read the TripAdvisor reviews.
Steve
Verified
2/10 Poor
Sep 6, 2016
Beware: "STUDIO MEANS SOFA BED HERE"
This is a nice resort *ruined* by the uncomfortable room and shoddy service. I was assigned a room with only a sofa bed, despite that fact that this is not indicated on the listing for my booking, or in the "Things you should know section".
When I enquired at reception whether I could have a room with a proper bed, I was told "Studio means sofa bed here, and you booked a studio", as well as being given a look of disdain. Actually, I booked a studio with a double or twin bed.
The sofa bed was as uncomfortable as their reputation. It was the kind of sofa bed that has a panel that folds out, putting a join between the soft sofa and the harder bed panel exactly where your hips are.
As I told them I would, I chose not to extend my stay beyond the two nights I originally booked and here is the promised review.
Philip
Verified
4/10 Fair
Sep 5, 2016
Baaaaaaassasad room and servics!
So bad I dont recommend at all! The room is about one sofa bed! Like a Rock! And the pillows and blankets are not clean! You cant call the reception! No phone to call them if you need anything you must go on your own to the reception! Bad service and the breakfast is the worst I have ever seen in my life I swear to God nothing worse than their breakfast ever!