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Hostal Hielo Sur

3.0 star property
Punta Arenas hostal with restaurant

Choose dates to view prices

Hostal Hielo Sur offers a warm welcome with continental breakfast, laundry facilities, and a restaurant. Connect to in-room WiFi, store your luggage safely and enjoy extended parking. The front desk is always available to assist you 24/7.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Free toiletries
The current price is CNY465
CNY465 total
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi, bed sheets

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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CNY506 total
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About the neighborhood

Map
Avenida Espana, 247, Punta Arenas, 6212557

What's nearby

  • Santuario Maria Auxiliadora - 9 min walk - 0.8 km
  • Punta Arenas Cemetery - 10 min walk - 0.9 km
  • Cerro la Cruz Viewpoint - 14 min walk - 1.2 km
  • Palacio Sara Braun - 15 min walk - 1.3 km
  • Port of Punta Arenas - 5 min drive - 2.4 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 29 min drive

Restaurants

  • ‪Entre Ollas Y Sartenes - ‬7 min walk
  • ‪La Mona Crespa - ‬7 min walk
  • ‪Pizzeria Viale - ‬10 min walk
  • ‪Dejavú Pub - ‬1 min walk
  • ‪Dino's Pizza - ‬9 min walk

About this property

Hostal Hielo Sur

  • When visiting Punta Arenas, Hostal Hielo Sur is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast available daily.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

Hostal Hielo Sur Punta Arenas

Hielo Sur Punta Arenas

Hostal Hielo Sur Hostal

Hostal Hielo Sur Punta Arenas

Hostal Hielo Sur Hostal Punta Arenas

Frequently asked questions

Does Hostal Hielo Sur offer free cancellation for a full refund?

Yes, Hostal Hielo Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Hielo Sur?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal Hielo Sur?

Yes, there's free self parking.

What are the check-in and check-out times at Hostal Hielo Sur?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.

Are there restaurants at or near Hostal Hielo Sur?

Yes, there's an onsite restaurant.

What's the area around Hostal Hielo Sur like?

Hostal Hielo Sur is a short 6-minute walk from Santuario Maria Auxiliadora and 10 minutes' walk from Punta Arenas Cemetery.

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Reviews

Reviews

7.2

Good

8.2

Cleanliness

7.6

Location

7.6

Staff & service

7.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent stay. Clean and efficient
Rohan, 1-night trip
Verified

6/10 Good

Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Francis, 2-night trip
Verified

10/10 Exceptional

My wife and I enjoyed our time in time lovely hostel😊
Kevin, 2-night trip
Verified

8/10 Very good

Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Marnie, 1-night trip
Verified

8/10 Very good

For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Verified

8/10 Very good

Good for our needs

Easy to store luggage for extra time. walking distance to town.
1-night trip
Verified

10/10 Exceptional

Very nice and clean! Breakfast included. We love it.
roque, 1-night trip
Verified

6/10 Good

Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified

2/10 Poor

I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Margot, 1-night trip
Verified

6/10 Good

Basic not quaint or cozy

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
Russ, 2-night trip
Verified

2/10 Poor

Do not stay here.

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
2-night trip
Verified

2/10 Poor

Muy malo

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
Leticia, 1-night trip
Verified

8/10 Very good

Hostal

Bien, en líneas fenerales
jose, 2-night trip
Verified

8/10 Very good

Detalles a solucionar

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Rodolfo, 2-night trip
Verified

10/10 Exceptional

Bien, pero podría ser mejor

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Irma, 1-night trip
Verified

8/10 Very good

Buena opción.

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Sandra, 6-night trip
Verified

10/10 Exceptional

El equipo muy profesional y excelente servicio.
Benita, 2-night trip
Verified

10/10 Exceptional

Excelente

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Sergio Antonio, 1-night trip
Verified

8/10 Very good

Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Laura, 1-night trip
Verified

2/10 Poor

Not trustworthy hotel不守信用的西羅蘇爾青年旅舍

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
2-night trip
Verified

8/10 Very good

Staff was very nice. They had a blow dryer in the bathroom which was awesome
1-night trip
Verified

6/10 Good

Bom para passar a noite

Bom hostel para pernoitar no caminho para torres de paine.
1-night trip
Verified

4/10 Fair

Bof, mais vraiement bof

Hôtel vetuste presque délabré avec des chambres au comfort ridicule Ok pour une nuit. Plus c'est suicidaire Le personnel est très gentil et Punta Arenas vaux la peine.....
Angelo, 1-night trip
Verified

10/10 Exceptional

Whitney, 1-night trip
Verified

6/10 Good

Josinaldo, 8-night trip