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Hotel Star Express Puebla - Central CAPU

3.0 star property
Beaux Arts hotel with restaurant, connected to the convention center, near Fort Loreto

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Photo gallery for Hotel Star Express Puebla - Central CAPU

Family Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace
Laundry room
Executive lounge
Ballroom
Front of property
Located near the historic Puebla Cathedral, Hotel Star Express Puebla offers a warm welcome with a daily manager's reception and health club. Enjoy breakfast, lunch, or dinner at Restaurante or connect to WiFi in your room.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Connecting rooms available
  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Health club
  • Room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
Laptop workspace
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Designer toiletries
Cable channels
Laptop workspace
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070

What's nearby

  • Cuauhtemoc Stadium - 5 min drive - 5.3 km
  • Puebla Convention Center - 6 min drive - 5.3 km
  • Zócalo de Puebla - 6 min drive - 4.5 km
  • Puebla Cathedral - 6 min drive - 4.5 km
  • Angelopolis Commercial Center - 8 min drive - 6.0 km

Getting around

  • Puebla Intl. Airport (PBC) - 34 min drive
  • Puebla–Cholula Tourist Train Terminal - 9 min drive

Restaurants

  • ‪I Tortas - ‬2 min walk
  • ‪Tortas César Don Güero - ‬9 min walk
  • ‪Vips - ‬3 min walk
  • ‪Taquería Don Saúl - ‬5 min walk
  • ‪Frutilandia 2 - ‬10 min walk

About this property

Hotel Star Express Puebla - Central CAPU

Hotel Star Express Puebla - Central CAPU puts you within a 10-minute drive of Centro Expositor and Zócalo de Puebla. Guests can visit the health club for a workout or grab a bite to eat at Restaurante, which serves breakfast, lunch, and dinner. Also, Cuauhtemoc Stadium and Puebla Cathedral are within a short drive.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 64 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Free offsite parking within 98 ft
    • Street parking available

Other information

    • Smoke-free property
    • No alcohol served onsite
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Grab bar in shower
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Restaurante - This restaurant serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 110 for adults and MXN 110 for children
  • Early check-in can be arranged for an extra charge of MXN 100 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel Star Express Puebla - Central CAPU?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Star Express Puebla - Central CAPU?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Star Express Puebla - Central CAPU?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 100 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-out is available.

What is there to do at Hotel Star Express Puebla - Central CAPU and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Hotel Star Express Puebla - Central CAPU?

Yes, there's an onsite restaurant, Restaurante.

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Hotel Star Express Puebla - Central CAPU Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean, it was good
Lucero, 1-night trip

10/10 Exceptional

The breakfast was Great!
Jaime, 1-night trip

2/10 Poor

15 Minutes and Out

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
2-night trip

10/10 Exceptional

Jose Ismael, 1-night trip

10/10 Exceptional

Buenísimo

Muy limpio, muy bien el internet, la cama muy cómoda y también el baño. Está nuevo. Excelente ubicación junto a la Capu.Sólo la televisión no servía, pero ni la vi. Todo lo demás, perfecto.
Gilberto, 1-night trip

10/10 Exceptional

Bueno
Roy, 1-night trip

8/10 Very good

Si bien las instalaciones están justas, la atención del personal de recepción es muy atenta y puntual creo que resta mucho las afueras del hotel. Por la noche es demasiado inseguro, hay gente tomando alcohol y otras sustancias. Definitivamente es algo fuera de control del hotel pero lo dejo para que lo consideren. La habitación estaba un poco sucia en cuanto a polvo en el piso, el resto estaba bien. El baño considero es bastante funcional y tiene todo lo necesario La televisión muy pequeña y los canales más “entretenidos” desafortunadamente tenían intermitencia o la señal generaba un ruido que hacía imposible visualizarlos. Se escucha el ruido de otras habitaciones y, constantemente nos estuvieron marcando a la habitación solo que al contestar nadie respondía, imagino que en recepción pensaron que el ruido venía de mi habitación. En general, si necesitas un lugar para descansar tal vez por una salida de autobús muy temprano en CAPU, perdiste el último autobús a casa o tu presupuesto es justo y estarás cerca de la zona, esta es una muy buena opción.
Luis, 1-night trip

10/10 Exceptional

Antonio, 1-night trip

10/10 Exceptional

Confortable desde la recepción y las recámaras sencillas pero agradables.
Daniel Enrique, 1-night trip

6/10 Good

Ok
Ruben Carlos Castillo, 1-night trip

6/10 Good

Close to the station, and some fine street food opportunities close by. Nice staff, however the sheets all had visible stains, and there was no duvet but instead an old blanket between two sheets. Bathroom was nice
Bjørn, 2-night trip

2/10 Poor

Irasema, 1-night trip

6/10 Good

Habitacion comoda, sin elevador ni calefacción, el hotel es frio y en diciembre puebla es frio
Viry, 3-night trip

6/10 Good

Simon, 1-night trip

6/10 Good

Simon, 1-night trip

10/10 Exceptional

Buena atención, puedes entrar y salir las 24 horas
Cristian Yael, 1-night trip

10/10 Exceptional

Carlo, 1-night trip

8/10 Very good

Rogelio, 1-night trip

10/10 Exceptional

Me gustó la hospitalidad y la seguridad
Sheila Itzel Pineda, 1-night trip

10/10 Exceptional

EL WIFI NO FUNCIONA MUY BIEN
ABEL, 1-night trip

8/10 Very good

.
Laura, 3-night trip

8/10 Very good

El estacionamiento está en la calle, lo cual no fue de mi agrado.
David, 1-night trip

6/10 Good

El lugar para estqcionarse es muy incómodo y el personal de recepción nos pareció poco atento., siempre con sus audifonos y había que hablarles varias veces para que nos respondieran algo.
Laura, 4-night trip

8/10 Very good

Felipe De Jesús, 2-night trip

6/10 Good

La ubicación es muy mala, incluso insegura hay muchos indigentes en la zona
Lucero, 1-night trip