Booked 12 months in advance booking was cancelled 4 months before stay due to overbooking supposedly then 4 months of correspondence with Expedia and still not resolved
Jake
Jake,4 晚行程
Expedia真实住客点评
6/10 好
2023 年 1 月 30 日
it was clean but definitely needs some loving so thought it was very expensive for what it is
Kaye
Kaye,1 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2023 年 1 月 15 日
Andee
Wotif真实住客点评
8/10 很好
2023 年 1 月 9 日
It was easy to find and access. The room was basic and although a little older than rooms we have stayed in before it was clean, very neat, tidy and comfortable. The beds were comfortable, and they had left complimentary snacks for us which was lovely after a long day of driving. Communication from the reception was great - they even called to check on our arrival as we were running a little later than we thought we would. Check in and out was very easy. Overall, we were happy and had a great night's sleep.
Andrea
Wotif真实住客点评
6/10 好
2023 年 1 月 8 日
Ornella
Ornella,1 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 1 月 8 日
The check in and out process is easy and convenient. Room was very clean (carpet is a little old and dated so feels dirty). There was a big group who also stayed at the same time as us so it was a little noisy but we still go to sleep ok. Bed were very comfortable (firm mattress)
Margarita
Lastminute真实住客点评
4/10 尚可
2023 年 1 月 4 日
This property has temporary stay or permanent stay. The permanent stay has rubbish piled up everywhere, unregistered cars everywhere and looks really derelict. then you pull into the temporary stay and we were given the bungalow to which you have to lug your things through the grass to get there and you have to park your car out the front where you can't see it in this rough area. We didn't end up staying.
Naomi
Lastminute真实住客点评
8/10 很好
2023 年 1 月 4 日
Varuna
Expedia真实住客点评
10/10 绝佳
2023 年 1 月 4 日
Prithiviraj
Prithiviraj,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 12 月 8 日
It’s good budget accomodation
Charana
Charana,1 晚家庭旅行
Wotif真实住客点评
8/10 很好
2022 年 12 月 4 日
Comfortable basic accomodation. Will stay again.
IAN
IAN,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2022 年 12 月 4 日
Tarandeep
Wotif真实住客点评
6/10 好
2022 年 9 月 8 日
Nick
Nick,1 晚行程
Lastminute真实住客点评
8/10 很好
2022 年 5 月 19 日
The room was big
Richard
Richard,1 晚商务旅行
Wotif真实住客点评
4/10 尚可
2022 年 4 月 24 日
I wouldn't recommend this motel. Rude staff member that was aggressive and rude
Ben
Ben,1 晚行程
Wotif真实住客点评
8/10 很好
2022 年 1 月 10 日
Good for family stay!
Marilyn
Marilyn,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2022 年 1 月 9 日
Yazdan
Yazdan,1 晚行程
Wotif真实住客点评
2/10 很差
2022 年 1 月 6 日
The TV worked and the beds were ok.
Reception hours seem inapplicable.
Reception was unmanned - unable to resolve issues - no wifi, no toilet paper.
Check-in time emailed (1pm) was earlier than onsite cleaner/Manager would allow (2pm).
Pillows on bunk bed too high for young children.
Cleaner/Manager was onsite, but grumpy and felt like we were an inconvenience being there. He didn’t want to provide any kind of customer service.
Our room was entered in our absence and bins emptied (yet no extra toilet paper)!!!, but was not advised our room would be accessed so did not like this.
Carpet floor was disgusting and stained, our feet felt dirty walking on it.
Biggest issue was no wifi. I was camping and booked a motel specifically so I could work from the room in the evening and was unable to. I could not go elsewhere as had three young children who could not be left alone. I begged and pleaded and complained for a refund for the second night so I could make other plans. The virtual receptionist - basically fell on deaf ears. The onsite manager made no attempt to contact me despite promises from virtual receptionist.
They blamed Telstra. The issue was not new. Guests should be pre-advised of issues and allowed refund. They would not refund. I lost two days of work and have a very angry boss and a lot of disgruntled employees who were not paid on time. Terrible service.
Donna
Donna,2 晚行程
Wotif真实住客点评
8/10 很好
2022 年 1 月 3 日
Roula
Roula,2 晚行程
Wotif真实住客点评
8/10 很好
2020 年 2 月 11 日
Good Value and the last minute booking was a boon. Will book there again when in Warnambool
真实旅客
1 晚商务旅行
Lastminute真实住客点评
10/10 绝佳
2020 年 2 月 9 日
Room was excellent- The booking-in systèm was unworkable - The internet line to my mobile was unintelligible and the operator was unaware of the motel’s locality
Graeme
Graeme,2 晚行程
Wotif真实住客点评
8/10 很好
2020 年 1 月 5 日
Crissy
Crissy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 12 月 15 日
Value for money and great location for a short stay or exploring Warnambool