The staff were amazing from check in to departure. All our requests were fulfilled without any delays, the care and generosity towards my daughter was superb
Shaney
Shaney,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Everything about the hotel is first class
Anthony
Anthony,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
I travel a lot for both work and leisure. I can honestly this was one of my favorite hotels, ever that i've staying in. It made my stay in Mumbai so memorable, from the rooms, and impecabbleservice in every department of the hotel. Already planning my trip again to stay at your property. Wow!
Nehad
Nehad,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
All personal var fantastiskt vänlig, uppmärksam och serviceinriktad.
De måltider (frukost inkluderad i priset) var mycket god och genomtänkt med stort urval för alla.
En rakt igenom fantastisk upplevelse från det att vi klev ur bilen vid ankomst, tills det att vi kom till flygplatsen vid avresa (vi använde oss av hotellets transport vid avresa).
Agneta
Agneta,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Mycket bra boende och service
Per-Erik
Per-Erik,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
SANDEEP
SANDEEP,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 28 日
Taj experience
It was overall a underwhelming experience. We chose the Taj Palace as it is meant to be ‘ the hotel’. But I think apart from the name and the location, we have definitely stayed in better 5 star hotels.
I’m glad we didn’t chose to spend our entire trip at the Taj- it seems more catered to the taste of foreign Individuals. The staff- whilst very friendly and helpful, overall aren’t as warm and welcoming as we found at other 5 star hotels- there’s a certain tension you feel, perhaps due to the various guests they have to please.
It’s one of those things ticked off the list- but certainly won’t be rushing back . The food, condition of the rooms, staff etc are much much better at other hotels in Mumbai particulalry The Fairmont.
The buffet especially was relatively underwhelming and it honestly beggars belief that pastry chefs in India can’t manage to make many egg free options - honestly?
Akruti
Akruti,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 11 日
Cory
Cory,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Ilan
Ilan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Emily Rose
Emily Rose,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Palace magnifique avec un service à la hauteur mais situé dans un environnement bruyant.
Très belle piscine au cœur de l’hôtel
Petit-déjeuner de grande qualité
Cet hôtel est considéré comme un lieu touristique à visiter
CATHERINE
CATHERINE,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Asik Ali
Asik Ali,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Inder
Inder,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Biswadeep
Biswadeep,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Bernd
Bernd,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 25 日
Horrible service. EIH properties much better. Never again.
Aditya
Aditya,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Impeccable service and the staff is top notch.
Nimeshkumar
Nimeshkumar,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 19 日
I had an awesome stay and extremely amazing staff. Supberb place, highly recommended.
survinder
survinder,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Awesome
Aneesh
Aneesh,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Indrashil
Indrashil,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Manisha
Manisha,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 10 日
ANSHUL
ANSHUL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
.
Gurtej
Gurtej,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Iconic hotel , first five star hotel in India with electricity 100+ year old property.
We initially booked executive suite facing city, however that was not so impressive , but then we asked for better room and we were upgraded to grand luxury suite for nominal fee and that was facing gateway of India with balcony and it was very nice and luxurious.