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The Carmen Hotel

4.0 star property
Naga hotel with outdoor pool and restaurant

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The Carmen Hotel offers a tranquil oasis in the business district, with a rooftop terrace and coffee shop inviting relaxation. Guests can unwind with spa services, connect to WiFi, or enjoy an invigorating workout at the gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center

Feel at home (6)

  • Children stay free
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
Ragazzi Resort Hotel
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, 5 reviews
Ragazzi Resort Hotel
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About the neighborhood

Map
Penafrancia Avenue, Naga, Bicol, 4400

What's nearby

  • Naga Metropolitan Cathedral - 2 min walk - 0.2 km
  • SM City Naga - 8 min walk - 0.7 km
  • Bicol Medical Center - 18 min walk - 1.5 km
  • Robinsons Place Naga - 18 min walk - 1.5 km
  • Basilica of Our Lady of Penafrancia - 2 min drive - 1.5 km

Getting around

  • Naga (WNP) - 30 min drive
  • Burabod Flag Station Station - 34 min drive
  • Mambulo Viejo Station - 47 min drive
  • Free airport shuttle

Restaurants

  • ‪Bubble Island Milk Tea And Coffee - ‬2 min walk
  • ‪Narra Cafe - ‬3 min walk
  • ‪Smokey Minaluto - ‬5 min walk
  • ‪Graceland Baker's Plaza - ‬3 min walk
  • ‪Bigg's Diner - ‬3 min walk

About this property

The Carmen Hotel

Take in the views from the rooftop terrace when you stay at The Carmen Hotel. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a free airport shuttle, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property offers airport shuttle pickup service from Naga Airport (WNP) only. Guests must contact this property at least 2 days in advance to arrange transfers.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle from 5:00 AM to 4:30 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 450 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carmen Hotel Naga City
Carmen Naga City
Carmen Hotel Naga
Carmen Naga
The Carmen Hotel Naga
The Carmen Hotel Hotel
The Carmen Hotel Hotel Naga

Frequently asked questions

Does The Carmen Hotel offer free cancellation for a full refund?

Yes, The Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Carmen Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Carmen Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Carmen Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by The Carmen Hotel?

Yes, a free airport shuttle is available from 5:00 AM to 4:30 PM on request.

What are the check-in and check-out times at The Carmen Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at The Carmen Hotel and nearby?

The Carmen Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near The Carmen Hotel?

Yes, there's an onsite restaurant.

What's the area around The Carmen Hotel like?

The Carmen Hotel is a short 11-minute walk from SM City Naga and 3 minutes' walk from Naga Metropolitan Cathedral.

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