El hotel esta perfecto para descanso, comida estupenda, la limpieza excelente, el personal muy servicial y la piscina fantastica, solo recominedo que debes rentar carro. Muy buena eleccion para mis vacaciones !
Sandra
Sandra,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 7 日
Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.
Kay
Kay,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 17 日
Staff was incredible, room was immaculate. Beautiful view.
Chele
Chele,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 15 日
Air conditioner was broken fixed on Tues. but was not fixed had to come back Thursday, still did not functioning properly could not turn up or down or on or off. Breakfast very limited and nothing great. No juice included. Beach small but nice. But ocean water
Dark and seagasum seaweed. Love love love Mexico have been coming here for vacations for 40 years, but not so much this hotel. This is not a 9 star place!!! Must have a car!
Jennifer
Jennifer,7 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 10 日
Ate at the restaurant and was disappointed with the food quality, I grudgingly paid 75.00 for a burger and a skirt steak The exchange rate was unusually low and didn’t match my converter at all!! Staff was great, had an issue with the a/c but maintenance fixed it. Also, no elevator if you don’t mind walking up steps.
Ladonna
Ladonna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.
Kim
Kim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 15 日
The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here.
Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it.
Overall, we like the place a lot.
Kim
Kim,6 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 10 日
Kasper
Kasper,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Nice hotel, very quiet area. Good location with easy access to cenotes and other day trips. It was windy so we didn't get to snorkel or kayak in front of the hotel, but I'm guessing it's nice to do that when the weather is calmer. We did see turtles by the dock.
Staff was super nice.
Lee
Lee,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Barry
Barry,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 13 日
Bar offer variety
John
John,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 3 日
sherry
sherry,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 2 日
My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything
Gustavo
Gustavo,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 25 日
La habitación muy cómoda, sin embargo hab ía demasiado sargazo y el desayuno era muy malo
Fatima Gonzalez
Fatima Gonzalez,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
North Tulum beachfront
We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.
Dawn
Dawn,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Excelente lugar para descansar
Carlos
Carlos,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Patricia Tracy
Patricia Tracy,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 8 日
Mucho Sargazo
Juan
Juan ,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye
Martín
Martín,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Un goût de paradis
Tout a été merveilleux dans cet hôtel la réalité est encore mieux que sur les photos
HANTSCHOOTTE
HANTSCHOOTTE,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 4 日
Maribel
Maribel,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 4 日
Les recomiendo que tengan más amenidades de diversión, como paseos en lancha, viajes al arrecife algo que no sea meramente en el Hotel.
Jose Alfonso
Jose Alfonso,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Excelente, tuvimos problemas con los servicios de internet y tv de paga y el personal nos brindo todas las facilidades para resolver, excelente trato, sin duda alguna volvería