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Lotte Arai Resort

4.0 star property
Ski hotel with spa, near Myoko Kogen

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At Lotte Arai Resort, nestled near Takada Park, you can unwind in the indoor mineral hot spring or enjoy a refreshing drink at the poolside bar. Guests appreciate the overall condition of this upscale family-friendly hotel and can indulge in activities like snow tubing and mountain biking, relax with Japanese cuisine at one of two on-site restaurants, work out at the gym or simply lounge by one of two pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Onsen
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center

For families (6)

  • Children stay free
  • Playground on site
  • Refrigerator
  • Television
  • Garden
  • Terrace
The current price is CNY1,374
CNY1,525 total
Jan 7 - Jan 8, 2026

Why we love this property

Aquatic retreats
This hotel features an indoor pool, seasonal outdoor pool, and 2 hot tubs. Pool toys add fun while umbrellas and a poolside bar create a relaxing atmosphere.
Relaxing mountain escape
This mountain hotel boasts a full-service spa, indoor and outdoor hot springs, and soothing hot tubs. A fitness room and garden add to the wellness experience.
Culinary charm
Japanese cuisine awaits in the garden-view restaurant. This hotel also offers 2 cafes, a continental breakfast, a bar, and another restaurant.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for ARAI Bldg. Superior Double (1 bed)

ARAI Bldg. Superior Double (1 bed) | Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Double (1 bed)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for LODGE Bldg. Deluxe Twin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Twin (2 beds)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for ARAI Bldg. Superior FamilyTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior FamilyTwin (2 beds)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for ARAI Bldg. Superior FamilyTriple (3 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior FamilyTriple (3 beds)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for LODGE Bldg. Deluxe FamilyTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe FamilyTwin (2 beds)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for LODGE Bldg. Deluxe DoubleTwin (2 beds)

LODGE Bldg. Deluxe DoubleTwin (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe DoubleTwin (2 beds)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Deluxe Quadruple (4 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Quadruple (4 beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for ARAI Bldg. Superior Twin (2 beds)

ARAI Bldg. Superior Twin (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Twin (2 beds)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for ARAI Bldg. Superior Triple / Mountain view (3 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Triple / Mountain view (3 beds)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for ARAI Bldg. Superior Twin / Mountain view (2 beds)

ARAI Bldg. Superior Twin / Mountain view (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Twin / Mountain view (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms) | Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 62 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for ARAI Bldg. Character Twin / Mountain view (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Character Twin / Mountain view (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for ARAI Bldg. Character Triple / Mountain view (3 beds)

ARAI Bldg. Character Triple / Mountain view (3 beds) | Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Character Triple / Mountain view (3 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for NEST Bldg. Deluxe Twin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

NEST Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for CLUB Bldg. Deluxe Double (1 bed)

Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Deluxe Double (1 bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for CLUB Bldg. Deluxe FamilyTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CLUB Bldg. Deluxe DoubleTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Deluxe DoubleTwin (2 beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Deluxe Suite R (2 beds)

LODGE Bldg. Deluxe Suite R (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Suite R (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for LODGE Bldg. Deluxe Suite T (2 beds)

LODGE Bldg. Deluxe Suite T (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Suite T (2 beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Corner Suite (2 beds)

LODGE Bldg. Corner Suite (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Corner Suite (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Deluxe Suite (2 beds)

LODGE Bldg. Deluxe Suite (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Suite (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 76 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Deluxe Suite F (3 beds)

LODGE Bldg. Deluxe Suite F (3 beds) | Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Suite F (3 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for CLUB Bldg. Premier Suite / Double (1 bed)

CLUB Bldg. Premier Suite / Double (1 bed) | Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Premier Suite / Double (1 bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for CLUB Bldg. Premier Suite / Twin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Premier Suite / Twin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CLUB Bldg. Grand Premier Suite (2 beds)

CLUB Bldg. Grand Premier Suite (2 beds) | Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Grand Premier Suite (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 113 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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About the neighborhood

Map
1966 Ryozenji, Myoko, Niigata, 944-0062

What's nearby

  • Arai Road Station - 10 min drive - 6.7 km
  • Myoko Sunshine Land - 13 min drive - 9.3 km
  • Myoko Ski Park - 23 min drive - 15.3 km
  • Seki Onsen Ski Resort - 23 min drive - 15.3 km
  • Akakura Onsen Ski Area - 25 min drive - 19.0 km

Getting around

  • Niigata Airport (KIJ) - 113 min drive
  • Naoetsu Station - 29 min drive
  • Myokokogen Station - 31 min drive
  • Iiyama Station - 45 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪コメダ珈琲店道の駅あらい店 - ‬8 min drive
  • ‪食堂ミサ - ‬8 min drive
  • ‪氷見きときと寿し - ‬8 min drive
  • ‪食堂ニューミサ - ‬11 min drive
  • ‪ラーメン翔 - ‬8 min drive

About this property

Lotte Arai Resort

Placing you just steps from Myoko Kogen, Lotte Arai Resort features downhill skiing, snowboarding, and snow tubing. Guests can be pampered with spa services at the spa, and Asahi, one of 2 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Other highlights include 2 hot tubs, an indoor pool, and a poolside bar. Ski passes, storage, rentals, and lessons are also available. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 245 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
    • Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
    • Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station shuttle from 9:00 AM to 8:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Trampoline
  • Pool toys

What to do

  • Mountain biking
  • Rope course
  • Ziplining
  • Hot springs
  • Karaoke
  • Shopping
  • Table tennis
  • Hiking/biking trails nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Manna. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

Dining

Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Sky Restaurant ZEN - Onsite restaurant. Open select days.
ゴンドラレストラン Village - This restaurant serves light fare only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 4400 for adults and JPY 2310 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:
  • Hot tub

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from August to August
  • Hot springs access available from 6:30 AM to 11:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Frequently asked questions

Does Lotte Arai Resort offer free cancellation for a full refund?

Yes, Lotte Arai Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Arai Resort?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Lotte Arai Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Lotte Arai Resort?

Sorry, there's no onsite parking at Lotte Arai Resort.

What are the check-in and check-out times at Lotte Arai Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Lotte Arai Resort and nearby?

During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and ziplining. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Lotte Arai Resort also has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Lotte Arai Resort?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine and garden views.

Does Lotte Arai Resort have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Lotte Arai Resort like?

Lotte Arai Resort is located a short 1-minute walk from Myoko Kogen.

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Reviews

Lotte Arai Resort Reviews

8.6

Excellent

9.4

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Onsen
Ski
Breakfast
Room
Food
Children
Service staff

Reviews

10/10 Exceptional

This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.
Seth, 2-night trip

10/10 Exceptional

Loved our room! Everyone was friendly and the onsen was remarkable.
Susana, 1-night trip

10/10 Exceptional

Excellent facility, even more excellent staff!
DongWook, 1-night trip

10/10 Exceptional

Picturesque location, awesome location

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!
Anthony, 5-night trip

10/10 Exceptional

Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!
James, 1-night trip

10/10 Exceptional

Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort
Billy, 2-night trip

10/10 Exceptional

Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants
Cara, 6-night trip

10/10 Exceptional

Really nice Ski in ski out hotel.
aria, 1-night trip

10/10 Exceptional

Great for family. There’s something for everyone.
VU MY LINH, 3-night trip

8/10 Very good

Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing
Maxwell, 6-night trip

8/10 Very good

It is a clean hotel and in very reasonable price. Only HKD 450/ per night . The lobby is newly renovated and the room is a bit old. But, the room is clean and I have no complaint. U can enjoy free onsen and the environment overall is good.
vivian, 1-night trip

10/10 Exceptional

Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.
Shawn, 7-night trip

10/10 Exceptional

Amazing place

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol
Majanne, 3-night trip

10/10 Exceptional

Modern & Quaint Japanese Onsen Getaway

Modern yet quaint Japanese Onsen getaway.
Freddy, 6-night trip

10/10 Exceptional

Excellent place for ski in ski out with a wonderful ski school for children
Cara Yat Chee, 7-night trip

8/10 Very good

The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season
Stephanie, 1-night trip

8/10 Very good

All inclusive resort
Cerine, 2-night trip

10/10 Exceptional

awesome
Yuk Kee Brian, 5-night trip

8/10 Very good

ski
TAS, 3-night trip

10/10 Exceptional

Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend
Susan, 8-night trip

8/10 Very good

This beautiful resort would’ve gotten the 5 stars it deserved had it not been for the Vietnamese restaurant in the pas through that I reserved a table at. I was ignored while others were seated and orders taken and weee eating before I was acknowledged. Had it not been for that place experience this place was easy 5/5.
Cliff, 2-night trip

10/10 Exceptional

Went with the kids. The hotel offers some classes for us to learn skiing or snowboarding. Stayed couple nights. Great experience. Would go to the same hotel if we ever go to Arai.
Ted, 2-night trip

6/10 Good

Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.
Matthew, 5-night trip

10/10 Exceptional

Epic
kevin, 4-night trip

10/10 Exceptional

Great enjoyable stay

Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.
4-night trip