Double Black Hotel

Property class: 3
Hotel with restaurant, near Hakuba Happo-One Ski Area

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When you stay at Double Black Hotel, you'll be just a 5-minute drive from Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Restaurant
  • Air conditioning
  • Bar
  • Non-smoking
  • Child-friendly activities

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About the neighborhood

Map
Hokujo Wadano 4977-1, Hakuba, Nagano, 399 9301

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.1 km
  • Happo Information Center - 9 min walk - 0.8 km
  • Hakuba Happo-One Ski Area - 10 min walk - 0.9 km
  • Happo-one Adam Gondola - 13 min walk - 1.2 km
  • Happo One Sakka Ski Lift - 18 min walk - 1.5 km

Getting around

  • Hakuba Station - 8 min drive
  • Chikuni Station - 18 min drive
  • Shinanoomachi Station - 24 min drive

Restaurants

  • ‪レストラン沙羅 - ‬8 min walk
  • ‪八方飯店 - Happo Hanten - ‬8 min walk
  • ‪白馬八方 おひょっくり 八方本店 - ‬7 min walk
  • ‪Cru Cafe - ‬8 min walk
  • ‪ライオンカフェ - ‬9 min walk

About this property

Double Black Hotel

  • When you stay at Double Black Hotel, you'll be just a 5-minute drive from Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive.

At a glance

Hotel size

    • 22 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 1 AM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is 1 AM

Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Double Black Hotel Reviews

8.0

Very Good

7.6

Cleanliness

8.0

Amenities

8.8

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Loved the restaurant, great service in the morning for breakfast! The Onsen was a nice benefit and usually empty. Very helpful staff!
Verified review

6/10 Good

Was okay

Staff were friendly, breakfast buffet was small but okay. Rooms were a good size but I wasn’t really happy with the room cleaning. I stayed 5 nights and my sheets weren’t changed once. That would normally be okay except my partner had an unexpected nosebleed and got a little bit of blood on our doona and it sat there for 5 nights. When our room would get ‘made up’ the staff would just reposition the doona, where they would clearly see the blood, instead of changing it. It was just a bit gross and for the price per night I had hoped they’d change it. Also our room was only vacuumed once our whole stay. It just left me feeling disappointed, I really enjoy a clean room and I splurged with this hotel. I don’t think I’d stay here again.
Verified review

6/10 Good

Good service from staff - hotel needs attention

The hotel opened 20 December after 2-3 Years. We checked in 21 December. The heating system (pipes) were challenged meaning a constant banging (average 10 mins) night and day during our 8 night stay. Plumbers were not able to fix. Super attentative service from Verie and the drivers - always helpfull. The hotel was manned by skiiers for a seasonal job which meant none or very little attention to detail eg coffee machine were attended by 3-4 staff in order to learn so huge waiting time for a Latte/cappuchino - but they tried their best. Room was good for 2 adults and I can not recommend to stay 3 in a normal room. The sleeping couch is not fit for adults/teenagers. We think, had it not been for Verie and great drivers the stay lacked general service level and an updated room.
Verified review

10/10 Exceptional

We loved our stay at the Double Black. I think the best thing about it is the staff who couldn't have been more helpful or more friendly - there was nothing they wouldn't do for us, driving us around and knocking on my sick son's door during the day. The hotel has a nice atmosphere and a good vibe in the bar in the evening and the food in the restaurant is fabulous. Would definitely go back!
Verified review

6/10 Good

The Onsen and restraunt was not in operation. The breakfast was minimal . The staff tried their best but it felt really like end of season. Dispite that some of the staff were wonderful and made the trip. Room very small.
Verified review

10/10 Exceptional

A lovely place to stay with really friendly and helpful staff.