We had a really pleasant stay overall. The room was clean and comfortable, and although we experienced a couple of minor issues, the staff resolved them immediately. Everyone was friendly, professional, and very helpful. Breakfast was excellent with a wide variety of options, and the spa facilities were lovely.
The only downside was the soundproofing. We stayed for two nights in an executive room. The first night was quiet, but on the second night our neighbours were quite noisy, and we could hear almost everything from the next room, which kept us awake. If you’re a light sleeper, it may be worth booking one of the luxury rooms instead, as apparently they offer better sound insulation.