Nestled near Tokyo Imperial Palace, HOSHINOYA Tokyo offers a serene retreat with an indoor mineral hot spring and a tranquil garden. Soak in the 2 indoor hot springs, unwind in the library, or indulge in shopping on site. With free WiFi and helpful staff always ready to assist you.
At HOSHINOYA Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Dome. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious ryokan include a snack bar/deli and a garden. Fellow travelers love the helpful staff. Public transportation is just a short walk: Otemachi Station is steps away and Takebashi Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese
More about this property
VISIBILITY
At a glance
Hotel size
84 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Hot springs
Shopping
Access to nearby indoor pool
Access to nearby health club
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Garden
Library
Spa services
Accessibility
Elevator
Wheelchair-accessible path of travel
ROOM
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Tatami (woven mat floors)
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 4752 for adults and JPY 1600 for children
Housekeeping is offered for an extra charge of JPY 9680 per day
Renovations and closures
This property is closed from January 11 2026 to January 16 2026 (dates subject to change).
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Dinner service is not available at this property.
Also known as
HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo
HELP_OUTLINE
Frequently asked questions
Is HOSHINOYA Tokyo currently open?
This property is closed from January 11 2026 to January 16 2026 (dates subject to change).
Are pets allowed at HOSHINOYA Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at HOSHINOYA Tokyo?
Sorry, there's no onsite parking at HOSHINOYA Tokyo.
What are the check-in and check-out times at HOSHINOYA Tokyo?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at HOSHINOYA Tokyo and nearby?
Onsite recreation at HOSHINOYA Tokyo includes hot springs. Enjoy amenities like spa services, a garden, and access to a nearby health club.
Are there restaurants at or near HOSHINOYA Tokyo?
Yes, there's an onsite restaurant.
Does HOSHINOYA Tokyo have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around HOSHINOYA Tokyo like?
HOSHINOYA Tokyo is in Chiyoda, a short 1-minute walk from Otemachi Station and 15 minutes' walk from Tokyo Imperial Palace.
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HOSHINOYA Tokyo Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Onsen
Food
Bed
Children
Water
Design
Oasis
Luxury
Reviews
8/10 Good
Jul 22, 2025
Fantastic hotel experience. Many wonderful touches and gestures that made a memorable traditional feeling stay. Rooms and bathrooms exceptional. Service a little out of touch with international high end hotel norms and protocols, but overall highly recommended.
Suzanne
Suzanne, 6-night trip
8/10 Good
May 19, 2025
Lovely hotel!
Danny
Danny, 2-night trip
10/10 Excellent
Jul 2, 2025
Beautiful Ryokan like luxury property in the heart of Tokyo! Did not want to leave!
Kavita
Kavita, 2-night trip
10/10 Excellent
Jun 28, 2025
Thr property is simply gorgeous. It is exactly as advertised. The staff were all very helpful and professional.
Cleinard
Cleinard, 7-night trip
10/10 Excellent
May 16, 2025
Great area and fantastic staff throughout.
I would recommend this hotel for those looking for an oasis in the bustling city.
Christopher
Christopher, 1-night trip
10/10 Excellent
Aug 9, 2025
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way.
It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
JACQUES
JACQUES, 8-night trip
10/10 Excellent
May 16, 2025
Incredible place, exceptional hospitality. Traditional Japanese with modern amenities
Marc
Marc, 4-night trip
10/10 Excellent
Jun 29, 2025
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Sheue Mei Vivian
Sheue Mei Vivian, 2-night trip
10/10 Excellent
May 14, 2025
This hotel was absolutely phenomenal.
Only the limited dining options (inside and in the surrounding area) could be considered dings.
We will definitely be returning to this wonderfully calm and serene environment.
ALUN
ALUN, 3-night trip
10/10 Excellent
Apr 30, 2025
We had an amazing time!! Pure perfection!!
Michael
Michael, 3-night trip
10/10 Excellent
Feb 23, 2025
Everything about our stay at Hoshinoya was perfect. I highly recommend staying there.
Sally
Sally, 9-night trip
10/10 Excellent
May 3, 2025
A piece of traditional luxury in a modernised setting. Absolutely amazing!
Dina
Dina, 2-night trip
10/10 Excellent
May 11, 2025
Amazing
lina
lina, 4-night trip
10/10 Excellent
Apr 21, 2025
A five star experience through and through
Luis
Luis, 3-night trip
10/10 Excellent
Jan 27, 2025
Amazing stay! Beautiful property!
Brent
Brent, 4-night trip
10/10 Excellent
Apr 23, 2025
A wonderful and unique experience.
Ilie
Ilie, 2-night trip
10/10 Excellent
Apr 8, 2025
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
Sue
2/10 Terrible
Jul 9, 2025
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
neena
neena, 1-night trip
10/10 Excellent
Apr 13, 2025
Simply perfection. Amazing details. Incredible service. The most peaceful and special place in Tokyo.
Geoffrey
Geoffrey, 2-night trip
8/10 Good
Apr 30, 2025
Ginza visit
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Francis
Francis, 2-night trip
10/10 Excellent
Feb 15, 2025
Extraordinary property and staff - such an authentic Japanese experience for those looking for something 5 stars and not a regular chain hotel.
Philip
Philip, 3-night trip
10/10 Excellent
Mar 20, 2025
Amazing
Jacob
Jacob, 3-night trip
6/10 Okay
Apr 19, 2025
Not a good vibe
The staff behave politely, but their actions are mysterious and suspicious; puts a damper on feeling genuinely welcome.
Verified traveler
3-night trip
4/10 Poor
May 13, 2025
It had no facilities staff were cold charged for a 1 pm check in.
Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am
Breakfast was cold and ok if you’re Japanese.
Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!