When you stay at Toya Kohantei, you'll be just a 5-minute drive from Lake Toya and Toyako Hot Spring. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Usuzanfunka Memorial Park and Shikotsu-Toya National Park are just a 5-minute drive away.
When you stay at Toya Kohantei, you'll be just a 5-minute drive from Lake Toya and Toyako Hot Spring. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Usuzanfunka Memorial Park and Shikotsu-Toya National Park are just a 5-minute drive away.
At a glance
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Hotel size
138 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers train station pickup service from Sapporo only.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Airport shuttle from 2:00 PM to 4:30 PM*
Train station shuttle from 1:30 PM to 4:00 PM*
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Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
What to do
Hot springs
Services
24-hour front desk
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Full-service spa
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, 空中大浴場. The spa is open daily.
Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of JPY 1500 per person (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Children & extra beds
Airport shuttle service for children up to age 18 costs JPY 1500 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Toya Kohantei Hotel
Kohantei Hotel
Kohantei
Toya Kohantei Hotel
Toya Kohantei Toyako
Toya Kohantei Hotel Toyako
Frequently asked questions
Does Toya Kohantei offer free cancellation for a full refund?
Yes, Toya Kohantei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Toya Kohantei?
Sorry, pets aren't allowed.
Is parking offered on site at Toya Kohantei?
Yes, there's free self parking.
Is airport shuttle service offered by Toya Kohantei?
Yes, an airport shuttle is available from 2:00 PM to 4:30 PM on request. The charge is JPY 1500 per person one-way.
What are the check-in and check-out times at Toya Kohantei?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Toya Kohantei and nearby?
Onsite recreation at Toya Kohantei includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like a sauna.
Are there restaurants at or near Toya Kohantei?
Yes, there's an onsite restaurant.
What's the area around Toya Kohantei like?
Toya Kohantei is located on the boardwalk/promenade, a short 12-minute walk from Lake Toya and 16 minutes' walk from Toyako Hot Spring.
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Reviews
Toya Kohantei Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
8.0
Location
8.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 3, 2026
Great location and hot spring baths. Breakfast and dinners were wonderful and had a great view of the lake
Emily
Emily, 2-night trip
Verified
6/10 Good
Dec 13, 2025
View is great!
KUANWEN
KUANWEN, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Overall experience is great. Although the building is abit old, it is well maintained.
The breakfast and dinner are just amazing
Chong Hock
Chong Hock, 2-night trip
Verified
8/10 Very good
Dec 20, 2025
Property felt old but was well-maintained. Staff was good; warmly received. Room was lovely; nice onsen.
Clarence
Clarence, 1-night trip
Verified
8/10 Very good
Apr 26, 2024
Roomy, quiet, nice view from the room and very easy to get to the shore of the lake.
Jeff
Jeff, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2024
The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay.
Kum Ling
Kum Ling, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Awesome stay!
Staff was really helpful to check and advise on JR train information even it is not their responsibilities.
The hot spring was very well maintain and comfortable to use.
Dinner and breakfast buffet variety is very good.
The lake view is perfect also !!
Angeline
Angeline, 1-night trip
Verified
8/10 Very good
Jan 23, 2024
Nice hotel for relaxing and a nice view of the lak
Nice hotel for relaxing and a nice view of the lake. Nothing is around much. The onsen is not so many types, but ok for relaxing with the view.
Akkadet
Akkadet, 1-night trip
Verified
6/10 Good
Jan 9, 2025
Grand old hotel
Grand old hotel. The traditional Japanese and western bedrooms are both very good, with a lovely view of the lake on one side of the hotel. The in-room bathrooms spoil it; they are past their prime.
Buffet had an enormous, interesting and delicious variety of food.
Both onsens are excellent, parricularly the far outdoor one. Men's and women's facilities are swapped once per day, so both genders get to try both ends.
Great location on the lake and near eateries, shops and transport.
Verified traveler
2-night trip
Verified
4/10 Fair
Dec 29, 2024
Nice people, onsen with a fab view, great location but tired property… rooms were basic but traditional and quant, bathrooms however had black mould and stank like public toilets. The window seal looking out to the beautiful view, also had black mould.
Verified traveler
2-night trip
Verified
6/10 Good
Aug 14, 2023
The high price is for the onsen, not for the room
Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout.
Sophie
Sophie, 2-night trip
Verified
8/10 Very good
Apr 6, 2025
The food is very good
Zhongzhe
Zhongzhe, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend.
Jay
Jay, 1-night trip
Verified
6/10 Good
Jan 5, 2026
The outdoor onsen is good. The room is old. Need to refurbish. The staff attitude… just acceptable. Not really worth the price we paid for the hotel.
Chee
Chee, 1-night trip
Verified
10/10 Exceptional
Sep 6, 2025
Fireworks in summer very impressive
KWAN MING
KWAN MING, 1-night trip
Verified
2/10 Poor
Dec 14, 2025
The place was outdated, dirty, staff were rude, it felt like we were in movie of
Erin M
Erin M, 1-night trip
Verified
6/10 Good
Sep 1, 2025
The hot spring is not clean, there are many hair in the water.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 12, 2023
Excellent !
weifeng huang
weifeng huang, 1-night trip
Verified
8/10 Very good
Aug 5, 2025
Traditional and slightly dated onsen resort. The onsen was alright but need to take note to bring the towels down as they dont provide it below. However, the staff was all very helpful, the nightly firework shows are also viewable from our room which was a bonus & the morning view of the mountain at 4/5am WAS SOOOO GORGEOUS IT FELT MAGICAL! The morning breakfast was also good but not amazing! Overall will still stay here for the experience and the beautiful view! If you are looking for more modern amenities then look elsewhere~
Song Zhi
Song Zhi, 2-night trip
Verified
4/10 Fair
Apr 14, 2025
Very old hotel
The property is really old. Toilet is old... feels like they haven't change it since 1980s
Then the carpets in the hallway have alot stains.
sefuel
sefuel, 1-night trip
Verified
8/10 Very good
Aug 26, 2024
Property a bit old. Toilet is very small.
Cory
Cory, 3-night trip
Verified
8/10 Very good
Dec 19, 2024
Check out time too early!
First time need to pay extra money using hot spring in hotel in Japan.
Sammy
Sammy, 1-night trip
Verified
8/10 Very good
May 7, 2024
The onsen is winderful, however the dinner is not worth for the price. The room is large, but the bed is too old to sleep. It is not so confortable.
HSING-CHUNG
HSING-CHUNG, 1-night trip
Verified
2/10 Poor
Jun 14, 2024
Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO”
I would not go back there again
Dennison
Dennison, 1-night trip
Verified
8/10 Very good
Aug 21, 2025
The tatami has some stain on it. Luckily the bedsheets is clean. We didnt know that they will come n setup the tatami for us so we did it on our own without any knowledge. When we back from dinner, someone came over. He was standing outside n see that we already did it, he just said ok and wanna walk away. We asked him to check he just simply walk in and dont even bother to check thru and said it was correct. Till we went to the next hotel with tatami setup, then we know we did it wrong way for the blanket. Very unprofessional