Surrounded by natural beauty, Sherwood Queenstown offers a tranquil retreat with a garden, coffee shop/cafe, and modern European cuisine at SHERWOOD. Enjoy the arcade/game room, dry cleaning/laundry services or unwind with in-room WiFi. Guests rave about the hotel's dining options and helpful staff.
554 Frankton Road, Goldfield Heights, Queenstown, 9300
What's nearby
Frankton Beach - 3 min drive - 3.3 km
Queenstown Gardens - 3 min drive - 3.3 km
Queenstown Mall - 3 min drive - 3.7 km
Skyline Queenstown - 4 min drive - 4.0 km
Kiwi Park - 4 min drive - 4.0 km
Getting around
Queenstown Intl. Airport (ZQN) - 5 min drive
Restaurants
Novotel Queenstown Lakeside - 5 min drive
“Life’s a Grind” Coffee - 4 min drive
Cookie Time - 4 min drive
Pedro's House of Lamb - 5 min drive
Odd Saint - 4 min drive
About this property
Sherwood Queenstown
Enjoy your visit to Queenstown with a stay at Sherwood Queenstown. Guests can indulge in massages at the spa, and SHERWOOD serves breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. The helpful staff and restaurant get great marks from fellow travelers.
At a glance
DONE
Hotel size
78 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Electric vehicle charging point on site
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Childcare in room (surcharge)
Children's menu
What to do
Yoga classes
Hiking/biking trails
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Ski lessons nearby
Skydiving nearby
Ziplining nearby
Snowboarding nearby
Working away
Business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Ski equipment rentals
Ski storage
Facilities
8 buildings/towers
Garden
Picnic area
Terrace
Fireplace in lobby
Arcade/game room
Full-service spa
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Room amenities
Home comfort
Heating
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
SHERWOOD - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately NZD 30 to 35 for adults, and NZD 15 to 29 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.5 percent
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown
Frequently asked questions
Does Sherwood Queenstown offer free cancellation for a full refund?
Yes, Sherwood Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sherwood Queenstown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sherwood Queenstown?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Sherwood Queenstown?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Sherwood Queenstown?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (5-min drive) and SKYCITY Wharf Casino (5-min drive) are both nearby.
What is there to do at Sherwood Queenstown and nearby?
Have fun with onsite winter activities like skiing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Sherwood Queenstown also has a picnic area and a garden.
Are there restaurants at or near Sherwood Queenstown?
Yes, SHERWOOD offers garden views.
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Reviews
Sherwood Queenstown Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, with high-quality food and presentation. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Food
Parking
Public sauna
View
Bed
Location
Bathroom
Reviews
Verified
10/10 Exceptional
Feb 4, 2026
Friendly staff, great food, great bar and hot sauna
Allan John
Allan John, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Beautiful view, breakfast was yummy
Abinadi
Abinadi, 5-night trip
Verified
10/10 Exceptional
Jan 18, 2026
clean & comfortable rooms and amazing sustainability
trevor
trevor, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2026
The staff were very friendly &helpful. Rooms clean & the beds comfortable! We loved the ethos of the hotel to recycle as much as possible and even an organics bin in the kitchen! The restaurant is excellent
Dianne
Dianne, 3-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Gorgeously decorate, super clean, cool and comfy room with lovely touches (like the radio on to welcome us, great bathroom products, delicious tea and coffee). Friendly staff and beautiful bar.
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great location, great views, amazing food. Will be back.
Abhishek
Abhishek, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
clean room! Rustic look. Good amenities and very helpful front desk staff. Breakfast was delicious. The views out the balcony of the lake were beautiful
Va Shon
Va Shon, 4-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Very clean, great location, very quiet - double glazing & loved the space lounge / 2 king single beds / dining - kitchen with everything necessary- bathroom / with shower & toilet with separate door
Bedroom comfy queen bed.
Stairs to upper level. Had a lovely stay
Cheryl
Cheryl, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Welcoming and friendly staff, accommodating of all requests that we had.
Chris
Chris, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Great plce to stay specially with family. We really enjoyed our stay
Ankur
Ankur, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Very trendy stay. Clean rooms and very nice staff. It was a little hard walking up flights of stairs with my heavy luggage, and we were a little nervous we were not gonna find parking in the lot. Overall a cute hotel!
Kara
Kara, 1-night trip
Verified
8/10 Very good
Oct 23, 2025
Pleasant surprised with the grounds and offered menu for breakfast
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Friendly staff
Steven
Steven, 2-night trip
Verified
8/10 Very good
Mar 23, 2026
The staff are all super lovely and attentive, the restaurant is amazing and the sauna access was a nice surprise. The hotel itself is old and tired. They have spruced things up a bit with cork feature walls and pony rider blankets but there are functional problems like the walls are thin, showers have no water pressure (and are stainless still like the ones you'd hose your dog down in). Seems they are doing some work on the place though so Im sure things would improve. Its more like a fancy backpackers with a high end restaurant.I feel like they price their rooms accordingly so we have no complaints and would stay again for sure. Super close to the airport which was our main reason for booking.
Sophie
Sophie, 1-night trip
Verified
8/10 Very good
Nov 28, 2025
Lovely hotel, with great rooms and a very friendly staff.
Ideal for having a car and doing trips around Queenstown, but far from the centre.
Clean rooms and clean (but very basic) bathroom, but the noise insulation is poor.
Kenez
Kenez, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2025
The lake view rooms are spacious, have a great view, and have everything you need. While the bathroom is sparse (only a small mirror and dark shower), we thought the room was beautifully done. The restaurant and outdoor spaces are beautiful and the sauna is a nice touch. It was great to be across from the walking trail, which took about 45 min to walk into town (or few minutes by car).
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2025
A wonderful experience - spacious room and the restaurant was the best we had in Queenstown!
It will be our place to stay next time we are there.
Sean
Sean, 7-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Very helpful and friendly staff, no tv in room or laundry facility though. Clean spacious room, with bus stop right outside accommodation.
Fran
Fran, 3-night trip
Verified
8/10 Very good
Feb 24, 2025
Great location, quiet and family friendly.
Marale
Marale, 3-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Ideal for our family
Adam
Adam, 4-night trip
Verified
10/10 Exceptional
Nov 16, 2025
We came for the Queenstown Marathon and the hotel had put on all sorts of extras for runners(shake out run, free breakfast, mindfulness and loads more) really good vibe / entertainment all weekend. We will be back
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Love the food
Danica
Danica, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
great place to stay and dine ! awesome staff and amazing restaurant !
John
John, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Our room was amazing, so stylish and comfortable. All the amenities were perfect and the hotel goes out of their way to keep our environment healthy. I wish we could've stayed longer. They even offer yoga classes. I would highly recommend travelers to stay at the Sherwood, Queenstown.
Mary
Mary, 1-night trip
Verified
6/10 Good
Nov 27, 2025
The room was nice. The chairs were uncomfortable though. There was no TV in the room.