In the heart of Charleroi City Center, Novotel Charleroi Centre offers a unique blend of comfort and convenience. Enjoy a meal at GourmetBar, unwind on the terrace overlooking the city, or indulge in some retail therapy at the on-site shopping mall.
Charleroi (CRL-Brussels South Charleroi) - 8 min drive
Charleroi-West Station - 6 min walk
Marchienne-au-Pont Station - 6 min drive
Charleroi-South Station - 9 min walk
Restaurants
Novotel Charleroi Centre - 2 min walk
Burger King - 2 min walk
CHAR Le ROY - 2 min walk
Rooftop Bar Novotel - 1 min walk
Gourmet Bar Novotel - 2 min walk
About this property
Novotel Charleroi Centre
When visiting Charleroi, Novotel Charleroi Centre is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
123 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (EUR 17 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
Fitness center
Shopping mall on site
Locally sourced food is prioritized
At least 80% organic food
Annual offsets purchased for at least 10% of carbon footprint
Local culture & ecosystem education
Double-glazed windows
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Thin carpet in room
Room amenities
Be entertained
102-cm flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Dining
GourmetBar - Onsite brasserie.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.
Administrative fee: EUR 2.82 per person, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 23 per person
Children & extra beds
Rollaway beds are available for EUR 21 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 17 per pet, per night
Parking
Covered self parking costs EUR 17 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Also known as
Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi
Frequently asked questions
Does Novotel Charleroi Centre offer free cancellation for a full refund?
Yes, Novotel Charleroi Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Charleroi Centre?
Yes, cats and dogs are welcome. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Charleroi Centre?
Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Charleroi Centre?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Charleroi Centre and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel Charleroi Centre?
Yes, there's an onsite restaurant, GourmetBar.
What's the area around Novotel Charleroi Centre like?
Novotel Charleroi Centre is in Charleroi City Center, a short 6-minute walk from Charleroi-West Station and 7 minutes' walk from City Hall of Charleroi.
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Reviews
Novotel Charleroi Centre Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
7.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good, plentiful, and perfect with a variety of options. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Parking
Bed
Shower
Restaurant
Cities
Shopping malls
Location
Reviews
Verified
10/10 Exceptional
Apr 14, 2026
Rooms are very nice, staff are Great
Phil
Phil, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2026
Clean room, very friendly staff
Luc
Luc, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Hotel was fantastic, very modern, greay value for money, good location and veey close to the airporg and train station.
Louise
Louise, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
New modern and super comfortable hotel, a well-appointed clean modern decor room and comfy bed.
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Very nice hotel, wonderful rooms, very clean and close to the train station
ricardo
ricardo, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Close to central station convenient for transfer to CRL Airport if you have early flight,
GORAN
GORAN, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2023
good breakfast, good location, close to airport
Yoones
Yoones, 1-night trip
Verified
6/10 Good
Aug 6, 2023
Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area
Tomas
Tomas, 1-night trip
Verified
8/10 Very good
Nov 12, 2025
Hotel located on the upper floors of a shopping center. Very friendly and professional staff. Clean rooms, rather basic but comfortable, lighting could probably be improved.
Overall, a good stay. Communication about the parking could be improved, because the pedestrian entrance to the hotel (where Google Maps takes you) is on the opposite side from the parking lot, and to get there you have to drive around the city center again, which takes about 10 minutes.
Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful.
Mrs
Mrs, 1-night trip
Verified
8/10 Very good
Jun 13, 2025
Perfect, easy for public transport
Melissa
Melissa, 2-night trip
Verified
8/10 Very good
May 4, 2024
Nice clean modern hotel and a very very good breakfast. Beds to our taste, firm snd with selecrion of pillows.
Markus
Verified
8/10 Very good
Mar 20, 2024
Clean room, nice restaurant. Central location .
M.
M., 1-night trip
Verified
10/10 Exceptional
Dec 5, 2023
Central, clean and convenient.
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
The reception was friendly.
The room was pretty dark.
Shinichi
Shinichi, 1-night trip
Verified
6/10 Good
Apr 14, 2026
First room (424) smelt like a toilet on arrival. Reception gave us another room (474), which when we got there was disappointing to see it was directly next to the elevator’s. However, unlike in other hotels where similar rooms had been noisy from lift mechanisms, opening and closing doors, guests chatting on entry and exit of lift, our room was surprisingly very, very quiet. It was a ‘superior’ room we booked, yet there was nothing superior about either room including stained carpets in both. Room
474 was comfy but basic. Whilst it lacked some things usually found in most hotel rooms, we slept very well, which for me is most important.
Breakfast is just…… OK, the selection is basic, but ok. However, everyday, the cheese & cold meats looked like they’d been out for a long time and for the first time ever, i did not even try them due to their appearance. Machine coffee was just about drinkable. The machine juices I tried once and not again. They gave fresh oranges and a machine to put them in to squeeze, if you can be bothered with theirs, the taste is good, though I’d have preferred my orange juice to be cold, so perhaps chilling the oranges would be better.
The staff were good, no issues there.
The bar has a decent selection of Belgian beer and English premier league football on screen (no sound).
Location great for trains, buses and airport bus.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Aug 21, 2023
Very nice
Very nice hotel, comfortable and quiet.
Trifon
Trifon, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Great hotel
Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this.
Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Yvonne
Yvonne, 5-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Good position, close to gare central from where you can reach the airport easily.
Close to shopping centre and different restaurants.
Hotel clean with big room.
Bisala Priscilla
Bisala Priscilla, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2023
Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Jonathan
Jonathan, 1-night trip
Verified
8/10 Very good
Jan 12, 2024
The hotel was nicer than most chains I've stayed in.
Right next to a shopping mall, so parking is available and there are numerous shops and things to do.
The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem.
Overall, would recommed.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 3, 2023
Grat value for money in Charloei
Great hotel. was upgraded to a suite. very good breakfast and nice staff.
have no bed thing. its just up of the mall can park in the mall. good price.\Charloei itself is not the nicest city but if you are there this is the place to stay
Barad
Barad, 1-night trip
Verified
8/10 Very good
Nov 19, 2023
Good hotel. The breakfast was pratically the same every day and some items missing from day to day (serving spoons, fruit...). Nice staff and decentbproperty. Fitness room rudimentary and without natural light.