At Apartamentos Tisalaya, you'll be within a 10-minute drive of Puerto del Carmen Beach and Playa de Matagorda. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a children's pool are other highlights, and apartments offer conveniences like refrigerators and microwaves. Fellow travelers love the helpful staff.
At Apartamentos Tisalaya, you'll be within a 10-minute drive of Puerto del Carmen Beach and Playa de Matagorda. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a children's pool are other highlights, and apartments offer conveniences like refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Property size
46 apartments
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
Onsite parking limited
Free offsite parking nearby
Street parking available
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Beach towels
Beach umbrellas
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Internet
Free WiFi
Parking and transportation
Free secured self parking on site
Limited onsite parking
Free offsite parking
Street parking available
Family friendly
Free crib/infant bed
Children's pool
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Cleaning supplies
Toaster
Electric kettle
Cookware/dishes/utensils
Dining
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Bathtub
Hair dryer (on request)
Bidet
Soap
Toilet paper
Shampoo
Towels provided
Living spaces
Library
Sitting area
Entertainment
40-inch plasma TV with satellite service
Pool or billiards table
Arcade/game room
TV in a common area
Outdoor areas
Terrace
Garden
Laundry
Laundry facilities
Work spaces
Desk
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Multilingual staff
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Safe (surcharge)
Vending machine
Front desk (limited hours)
Location highlights
Near the ocean
Near the sea
Near the boardwalk/promenade
Near the bay
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
46 rooms
2 floors
Built in 1997
Traditional architecture
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
Safes in guestrooms can be used for an extra charge
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
Apartamentos Tisalaya Apartment Tias
Apartamentos Tisalaya Apartment
Apartamentos Tisalaya Tias
Apartamentos Tisalaya Tías
Apartamentos Tisalaya Aparthotel
Apartamentos Tisalaya Aparthotel Tías
Frequently asked questions
Does Apartamentos Tisalaya offer free cancellation for a full refund?
Yes, Apartamentos Tisalaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apartamentos Tisalaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Apartamentos Tisalaya?
Sorry, pets aren't allowed.
Is parking offered on site at Apartamentos Tisalaya?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Apartamentos Tisalaya?
Check-in start time: 2:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability).
What is there to do at Apartamentos Tisalaya and nearby?
Apartamentos Tisalaya has an outdoor pool and an arcade, as well as a garden.
Does Apartamentos Tisalaya have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around Apartamentos Tisalaya like?
Apartamentos Tisalaya is a short 8-minute walk from Puerto del Carmen Beach and 10 minutes' walk from Gran Casino de Lanzarote.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The pool area was clean, nice, and had ample sunbeds, with a saltwater pool that was pretty deep and lovely. (7 reviews)
The property is conveniently located within walking distance to the beach and many attractions. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Apartment
Service staff
Room
Location
Bed
Lobby
Walking
Value
Children
Sea
Reviews
Verified
10/10 Exceptional
May 20, 2026
Pool loverly staff helpful good value
John
John, 7-night trip
Verified
8/10 Very good
Mar 29, 2026
Accomodation very clean a basic apartment great for anyone looking for a no frills bargain holiday in the sun.
Jeanette
Jeanette, 6-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Clean
Lovely pool
Lovely staff
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Very enjoyable stay / apartments are clean & comfortable - the complex is nice & quiet & the staff are very helpful. We appreciated the welcome pack
Anne
Anne, 4-night trip
Verified
8/10 Very good
Mar 9, 2026
Dated but lovely
Nice friendly staff too
Well worth the money. A little way off the main strip so if you have trouble walking maybe not the best for you. Nice pool area.
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Staff were friendly good communication
Kayley
Kayley, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Excellent place too stay,apartments spotless and nice welcome pack,juan in reception cant do enough for you well appreciated jyan,many thanks
Paul
Paul, 3-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Very relaxing holiday. The apartments were spotless. We will be returning in the future.
CAROL
CAROL, 5-night trip
Verified
10/10 Exceptional
Oct 8, 2024
lovely place to stay the staff were very helpful
william
william, 7-night trip
Verified
10/10 Exceptional
May 15, 2025
Excellent apartments. Very friendly and close to the beach and bars / restaurants
We are coming back 😊
ADELE
ADELE, 2-night trip
Verified
10/10 Exceptional
May 29, 2025
Excellent and very clean accommodation. Great service and staff. We keep returning, can’t wait to come back.
Joanna
Joanna, 3-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Excellent
Our stay was perfect the apartment was very clean. Plenty of sunbeds for everyone without having to get up early to save one. Very relaxing and peaceful would definitely come again.
Nicole
Nicole, 9-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Loved how clean it was, could do with updating rooms
David
David, 3-night trip
Verified
10/10 Exceptional
Jul 22, 2024
This is our 3 visit here amazing place to stay safe clean the staff are always very helpful love the size of the pool will be back next year very happy customers 😀
Muriel lawther
Muriel lawther, 8-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Apartment very clean but needs updating. Perfect for a few days away. Pool was bg and lovely but freezing.
Deborah
Deborah, 3-night trip
Verified
8/10 Very good
Dec 18, 2025
..we got what we paid for which was not a lot..rooms, facilities and equipment all basic but did the job for our four nights stay.
No heating in the flat so for the cold nights, we asked & received extra blankets.
Wifi was fine for front room but non existent in back bedroom.
Robin P
Robin P, 4-night trip
Verified
10/10 Exceptional
Jul 10, 2024
Excellent stay
It was a lovely clean and comfortable stay , the staff are absolutely amazing, the cleaning staff are exceptional as well can’t say enough good things about this property
Darren
Darren, 11-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Good value
Another enjoyable stay at Tisalaya. Rooms are clean and spacious and have everything we needed. Staff were always friendly and helpful
Halifax
Halifax, 12-night trip
Verified
10/10 Exceptional
Sep 24, 2024
Lovely Place
Lovely place, traditional Spanish style, comfortable beds. Pool nice and big and plenty of sunbeds. Overall a very pleasant stay. Staff great too.
John
John, 14-night trip
Verified
8/10 Very good
Sep 29, 2024
So handy to strip and as a solo traveller felt safe and content
Ciera
Ciera, 4-night trip
Verified
8/10 Very good
Dec 13, 2025
The rooms are very spacious and kept well maintained and very clean and comfortable. Plenty of nice extra bits and bobs that other apartments of this rating do not usually provide ie: Shower gel, shampoo, soap and body lotion dispensers in the bathroom. There was also a floor standing fan in the living room if needed. Comfortable beds and pillows too.
The staff are very friendly and pleased to help with anything you require. Nice pool with steps that are easy to get in but the water is extremely cold, as are most pools we have been in within the resort, and that is quite a few over the years.
Good quiet location to get a good nights sleep, the only fly in the ointment is the steep hill to get up to the apartments, there is a few different ways you can go, but cant really avoid a hill which ever way you go.
Terence
Terence, 9-night trip
Verified
10/10 Exceptional
Jun 26, 2024
Enjoyable Stay
Great value for money and a good location. Clean and tidy and had everything we needed. Staff are lovely and always very helpful. Look forward to returning in October
John
John, 14-night trip
Verified
10/10 Exceptional
Mar 24, 2024
Recommended
Had everything we needed. Lovely staff, good location and great value
John
John, 12-night trip
Verified
8/10 Very good
Apr 6, 2024
Very nice and quiet property. Beds could do with updating but the whole complex was very clean with new towels every second day. Would definitely stay here again. We really enjoyed these appartments
Darren
Darren, 8-night trip
Verified
10/10 Exceptional
Oct 26, 2025
The property was a 10 min walk uphill from the main strip, ok going down about of effort needed going back up.
The staff were absolutely amazing and couldn’t do enough for you.
Although the room was a little dated it was spotless and very old style traditional feel to it.
My only disappointment was no air conditioning which is a must for me, however there was a free standing fan which helped and as I only stayed one night.
I would definitely recommend these apartments for a chilled relaxing holiday away from the crowds but close enough to everything if wanted. Taxi down to the strip was about €3.50 definitely worth it for going back up after an evening of food and drinks 😊