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Hakuba Alps Hotel

3.0 star property
Ski hotel with spa, near Hakuba Valley Ski Area

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Photo gallery for Hakuba Alps Hotel

Sit by the serene water feature surrounded by lush greenery.
Enjoy a serene view of rolling hills from the large window in this stylish room, featuring a bar area and small refrigerator for a convenient breakfast option.
Relax by the pool surrounded by expansive views of the surrounding landscape.
Experience the sleek, modern architecture of this hotel, featuring a flat roof and expansive windows.
Enjoy a peaceful retreat with a view of the surrounding green landscape from the large window.
Nestled near Hakuba Valley Ski Area, Hakuba Alps Hotel offers a family-friendly retreat with an indoor mineral hot spring and arcade/game room. Enjoy downhill skiing, ski passes, and equipment rentals or unwind in the hot springs/mineral springs or sauna. Previous guests rave about their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Ski facilities
  • Pool
  • Onsen
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Arcade/game room
The current price is CNY647
CNY722 total
Aug 18 - Aug 19

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Comfortable accommodations feature a bed, nightstand, and flat-screen television.

Superior Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room, 1 Bedroom, Pets Allowed

Experience a serene retreat with a large bed, smaller bed, and desk, set amidst a traditional Japanese-inspired space with tatami mats and a large window.

Japanese-style Room, 1 Bedroom, Pets Allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Family Studio

Enjoy a comfortable stay in this cozy room featuring a bunk bed, TV, and a small table with a view of the outdoors.

Family Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Standard Suite, 1 Bedroom, Pets Allowed

Two single beds with matching headboards and footboards, a small table, chair, and wardrobe.

Standard Suite, 1 Bedroom, Pets Allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin Room, 2 Twin Beds

Two double beds with patterned bedspreads and a flat-screen TV on a stand.

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Experience serene mountain views from the comfort of this stylish room, featuring two beds and a large window.

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Junior Suite

Enjoy a serene view of the surrounding landscape from the comfort of this room, featuring two single beds and a cozy seating area.

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

Experience the tranquility of a traditional Japanese-style room with a tatami floor, shoji screens, and a comfortable futon bed.

Superior Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 38 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese-style Room

Traditional Japanese-style room with tatami flooring and shoji sliding doors, featuring a low table and a large window with a grid pattern offering a view of the surrounding landscape.

Japanese-style Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room

Experience a serene retreat with tatami flooring, shoji screens, and a view of lush greenery.

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 48 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Suite

Relax in a spacious room with a large bed, seating area, and a view of the outdoor area with lush greenery.

Luxury Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

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8.4 out of 10, Very Good, 218 reviews
The price is CNY827
CNY909 total
Sep 1 - Sep 2
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About the neighborhood

Map
12851 Chikuniotsu, Kitaazumi-gun, Otari, Nagano

What's nearby

  • Hakuba Norikura Onsen Ski Resort - 1 min walk - 0.0 km
  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Tsugaike Ski Resort - 2 min drive - 1.7 km
  • Hakuba Koruchina Ski Area - 2 min drive - 1.4 km
  • Hakuba Happo-One Ski Area - 15 min drive - 11.7 km

Getting around

  • Chikuni Station - 5 min drive
  • Nakatsuchi Station - 15 min drive
  • Hakuba Station - 16 min drive

Restaurants

  • ‪岩岳スカイアーク Iwatake Sky Arc - ‬16 min drive
  • ‪キッチン栂の森 - ‬29 min drive
  • ‪レストラン アルプス - ‬5 min drive
  • ‪Hakuba Mountain Harbor - ‬16 min drive
  • ‪THE CITY BAKERY - ‬16 min drive

About this property

Hakuba Alps Hotel

Placing you just steps from Hakuba Valley Ski Area, Hakuba Alps Hotel features downhill skiing, sledding, and snowshoeing. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 3 restaurants. Other features include a hot tub, a sauna, and a steam room. Skiers will appreciate access to ski passes, storage, and rentals.

Languages

English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 121 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–8:30 AM
  • 3 restaurants

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Sledding
  • Hot springs
  • Ecotours nearby
  • Mountain climbing nearby
  • Fishing nearby

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Free bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski rentals
  • Snowshoeing
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HakubaNorikuraOnsen. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 100.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakuba Alps Hotel Otari
Hakuba Alps Otari
Hakuba Alps
Hakuba Alps Hotel Hotel
Hakuba Alps Hotel Otari
Hakuba Alps Hotel Hotel Otari
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hakuba Alps Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hakuba Alps Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Alps Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakuba Alps Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 10 AM.

What is there to do at Hakuba Alps Hotel and nearby?

During the winter, enjoy onsite recreation like downhill skiing and snowshoeing and return when the snow melts for cycling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hakuba Alps Hotel also has a seasonal outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Hakuba Alps Hotel?

Yes, there are 3 onsite restaurants.

What's the area around Hakuba Alps Hotel like?

Hakuba Alps Hotel is located on the boardwalk/promenade, a short 1-minute walk from Hakuba Valley Ski Area and 13 minutes' walk from Hakuba Koruchina Ski Area.

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Hakuba Alps Hotel Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Great location and onsen and 2 minute walk to lifts
Steven, 4-night trip

10/10 Excellent

Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Clyner, 3-night trip

6/10 Okay

Good but do your research

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
Raquel, 2-night trip

6/10 Okay

建物は古いですが、広さは満足でした。 食事はバイキングでしたがもう少し料理数があれば更に良かったです。
Yoshiharu, 1-night trip

10/10 Excellent

賢之, 1-night trip

4/10 Poor

多くの人が言っているようにスタッフはフロントもレストランも一切笑顔や活気が全くありません。館内もとてもうす暗いです。朝食は種類もあっておいしいですが夕食は品数少なくメインがローストビーフ、ローストラムのどちらかのみ。ラムは生臭く食べられませんでした。２泊したからいいようなものの、１泊でラムが出たらかなりのショックだと思います。今時よくあるお持ち帰りコーヒーサービスなども無く残念でした。
トオル, 2-night trip

8/10 Good

部屋が広くて綺麗だった。スキー場の横だったのでロケーションも最高だった。ただ風呂が熱くてゆっくりつかれなかった。食事は、まあまあだった。
Hiromi, 1-night trip

8/10 Good

今回宿泊した部屋はリニューアルしていないタイプのお部屋だったこともありますが 白馬駅周辺から距離がある分、ホテル料金は比較的リーズナブルでお勧めです。 ２０２４年にリニューアルされた、温浴施設「白馬乗鞍アクアオアシス（室内、室外温水プール、屋外サウナ、キッズスペース）」温泉、ゲームセンター、カラオケ、ツリーアドベンチャー、牧場、など様々な施設もあり、特に子供連れのファミリーにコストパフォーマンスが非常によいホテルだと感じました。 近隣に食事が出来る場所があまりないので２泊夕朝食ともにブッフェ付きプランにしました。夕朝食どの料理も美味しくて、無くなるとすぐに補充されますし、ソフトドリンクも込みのお値段で大変充実していると感じました。 レストランや清掃スタッフについては、挨拶・笑顔もあり、大変好感が持てました。 ただ、フロントスタッフの対応について、人材不足で業務がバタついている感じが非常に感じられました。ゲレンデへの行き方やツリーアドベンチャーへの行き方など、館内に案内がなくて分かりづらいので、人材が足りないのであればフロントに確認しなくても宿泊者がすぐわかるように館内案内等を充実させるなどの工夫が必要だと感じました。 総合的には満足したホテルだったので、もっとたくさんの方に知ってもらいたいです。フロント等のサービス力アップに期待しています。
???, 2-night trip

2/10 Terrible

KUBO, 2-night trip

8/10 Good

ちから, 1-night trip

8/10 Good

はやと, 1-night trip

10/10 Excellent

セルフバーが楽しかった。利用者が少なくて貸し切りのように静かに飲めました。景色も良かった。温泉も広くてゆっくり入れました。朝のバイキングは酢飯やお刺身、ネギマグロなどがあり海鮮丼を自分流で作って朝からしっかりといただきました。
Yasuko, 1-night trip

8/10 Good

夫婦と小学生の子供1人で2泊３日、朝夕食付きで55000円。 朝夕食ともブッフェ形式でした。 スキーシーズン終わりに近かった事もあり、混み合う事なく、料理も特に不満有りませんでした。 建物はそれなりの年季の入り用を感じましたが、よく手入れされていて、清潔感がありました。
俊樹, 2-night trip

10/10 Excellent

Adam Nicholas, 1-night trip

10/10 Excellent

NAOKI, 2-night trip

8/10 Good

お酒も安く楽しめました
Hiroya, 1-night trip

8/10 Good

Lok Man, 1-night trip

10/10 Excellent

たつよし, 1-night trip

10/10 Excellent

ki, 5-night trip

10/10 Excellent

ゲレンデへのアクセスが良く、子連れのスキーでしたが楽しめることができました。
Yoshizumi, 1-night trip

2/10 Terrible

駐車場が少なくほとんど離れており、ホテルまで坂なので離れた場所は最悪です。駐車場の管理人態度が醜いです。客に命令口調であり得ないかなり頭にきました。 チェックインも15時が16時になり、スペアキーもなく、部屋のポット清掃もされておらず、部屋は新しいタイプで綺麗なのに正直終わってます。スタッフ外人だらけでここは全てが中途半端です。外観、内装、体験プランなどを東京の会社に依頼して良くはなったのかもしれませんが、従業員の教育不足でホスピタリティがない為かなり驚きが多いホテルでした。唯一はスキー場へのアクセスとリフト料金のサービス、雪の中の真冬のプール体験は最高でした。サービスを求めない方なら我慢できるかと思いますが、ホームページ写真に騙されると必ず後悔すると思います。
Takashi, 1-night trip

8/10 Good

年末の為忙しそうだったけど、スタッフの対応がよかったです
miho, 1-night trip

8/10 Good

Lawrence, 1-night trip