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Aston Batam Hotel & Residence

3.5 star property
Batam hotel with outdoor pool and restaurant

Choose dates to view prices

Discover the charm of Aston Batam Hotel & Residence, located near Nagoya Hill Mall. Relax in style at the outdoor pool or enjoy a meal at Basil Restaurant, serving local and international cuisine. With a bar, gym and coffee shop on site plus free WiFi to stay connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY465
CNY562 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Two Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe King

Free toiletries, hair dryer, slippers, towels

Deluxe King

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

Aston Suite | In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

Deluxe Family | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier (Apartment Building)

Deluxe Premier (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

  • City view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 3

View all photos for Junior Suite Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Located At Apartment

  • Sleeps 2

View all photos for Junior Suite Apartment (Apartment Building)

Junior Suite Apartment (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Premier Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier Located At Apartment

  • Sleeps 2

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The price is CNY260
CNY314 total
includes taxes & fees
Jun 4 - Jun 5
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About the neighborhood

Map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 17 min walk - 1.4 km
  • BCS Mall - 5 min drive - 2.3 km
  • Grand Batam Mall - 6 min drive - 2.3 km
  • Batam Centre - 15 min drive - 6.0 km
  • Batam Center Shopping Area - 15 min drive - 6.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive
  • Singapore Changi Airport (SIN) - 14.8 miles/23.8 km
  • Seletar Airport (XSP) - 21.9 miles/35.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪Cafe Savonta - ‬15 min walk
  • ‪De'Pace Café & Resto - ‬15 min walk
  • ‪RM Golansi - ‬10 min walk
  • ‪Cak Bima Jember (Ex. Bima Jaya 26) - ‬10 min walk

About this property

Aston Batam Hotel & Residence

  • When you stay at Aston Batam Hotel & Residence, you'll be within a 10-minute drive of Batam Centre Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Basil Restaurant, which serves local and international cuisine. An outdoor pool, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 232 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
DONE

Transfers

    • Airport shuttle from 6 AM to 11 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Basil Restaurant - This restaurant specializes in local and international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge of IDR 160000 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

The following facilities or services will be unavailable from April 1 2026 to July 31 2026 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

Is there a pool at Aston Batam Hotel & Residence?

Yes, there's an outdoor pool and a children's pool. One of the pools will be unavailable from April 1 2026 to July 31 2026 (dates subject to change).

Are pets allowed at Aston Batam Hotel & Residence?

Sorry, pets aren't allowed.

Is parking offered on site at Aston Batam Hotel & Residence?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Aston Batam Hotel & Residence?

Yes, an airport shuttle is available from 6 AM to 11 PM on request. The charge is IDR 160000 per vehicle one-way.

What are the check-in and check-out times at Aston Batam Hotel & Residence?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Aston Batam Hotel & Residence and nearby?

Aston Batam Hotel & Residence has an outdoor pool and a fitness center.

Are there restaurants at or near Aston Batam Hotel & Residence?

Yes, Basil Restaurant offers local and international cuisine.

What's the area around Aston Batam Hotel & Residence like?

Aston Batam Hotel & Residence is located a short 14-minute walk from Nagoya Hill Mall.

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Reviews

Aston Batam Hotel & Residence Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast spread was consistently described as awesome, good, delicious, and substantial with a wide range of selection. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Location
Spacious room
Apartment
Food
Shower
Restaurant
Toilet

Reviews

Verified

8/10 Very good

Large clean facilities, but on the outskirts
Richard Trygve, 2-night trip
Verified

10/10 Exceptional

The spacious rooms and the staff
Shamsul, 1-night trip
Verified

10/10 Exceptional

Was a nice and comfortable experience at Aston
Shahul, 2-night trip
Verified

8/10 Very good

Front desk staff very helpful.
Kelvin, 1-night trip
Verified

8/10 Very good

Apartment is run down. Should consider doing some renovation. Staff are very friendly.
Zaidani, 2-night trip
Verified

10/10 Exceptional

So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
joe, 3-night trip
Verified

6/10 Good

Great Service

Great service but 3 bedrooms apartment has no sound proofing from traffic and daily prayers. Furnitures are old.
Khoo, 3-night trip
Verified

10/10 Exceptional

Staff are very helpful
Siok Hoon, 2-night trip
Verified

10/10 Exceptional

This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Su Hia, 3-night trip
Verified

8/10 Very good

Overall is good.
Sin Yee, 2-night trip
Verified

10/10 Exceptional

Rooms are very clean and the atmosphere in the hotel compound is peaceful. Very suitable for people who are not into crowded areas with loud music nearby. Morning breakfast also has a wide range of selection and the restaurant is well maintained. The staff in the hotel are helpful and provides great services even after we checked out and made some additional requests to utilize the hotel amenities.
Zheng Jue, 2-night trip
Verified

10/10 Exceptional

The apartment-hotel was generally clean with very good service. Relatively accessible to the main shopping area. Breakfast was good. Staff was responsive - even asked if I wanted to make up my room in the afternoon when I left the DND sign. However, do note that the hotel is right next to the road so the road noise is quite loud, even later at night.
Wei Ping Daniel, 3-night trip
Verified

10/10 Exceptional

Impressive hotel at adorable rates

Loved the place the moment I stepped into my room. The room was huge and the bath tub was a plus. Everything was just so clean and proper, like many of the 5 stars hotels that I’ve stayed in. The gym was gorgeous too, equipped with all the state of the arts equipment. The only disappointment I had was that the spa is only massage rooms. Would have won even more brownies points if there’s jacuzzi, sauna and steam room. I’ll definitely stay here again in my future visits.
Rhys, 1-night trip
Verified

8/10 Very good

3bedroom apartment Master room toilet long bathtub only, gets wet when one bath. No place to put toileteries when bathing, not user friendly toilet. Hotel staff service is very good, we always stay Astons only
Catherine, 2-night trip
Verified

8/10 Very good

Am not impress with the old and a little filthy bath towel,bathroom and bedroom are good size, relatively clean(could be better) ,staff are attentive. The manager response was swift and highlighted that is time the hotel replace all old bath towel cause it reflects on the hotel strive for cleanliness.
Lian Hin, 1-night trip
Verified

10/10 Exceptional

Had an enjoyable stay in ASTON. I requested for a cake for my hubby birthday and it was right in the room once we checked in. Hotel room was clean and spacious. Bathtub also clean and big. Location was beside the road so sometimes can hear a bit of the traffic but it was acceptable for us. About 10mins drive away from Grand Batam Mall so very convenient. Hotel breakfast was superb also, rarely see such a spread for hotel breakfast. Taste was good as well. Overall, highly recommended this hotel and we will go back stay the next time :)
SHI LING, 2-night trip
Verified

6/10 Good

Room is alright. There is an international electrical outlet for your plugs. No usb outlet. Buffet's good. I love the herbal bar. Gym's good, big, though rowing machine spoilt. I came for their tub. Though they fixed it the hot water came out like piss at first. Made me not wanna use the tub anymore.
adibah, 1-night trip
Verified

10/10 Exceptional

Aston Batam has an amazing array of staff who attended promptly to all our requests. We stayed in a 3-bedroom residence apartment. The room was clean, tidy, and comfortable. There was an air conditioner in each room, and they provided a large 20L water cooler. The swimming pool was large enough to swim laps, which we did every morning. Breakfast was delicious with plenty of variety to satisfy even the pickiest eaters. All Grab drivers were familiar with the hotel's location. We had a fantastic time in Batam, and Aston contributed to our enjoyable stay. There were two minor issues with our apartment; the room and bathroom door locks did not lock seamlessly and the certain had a tear. As stated, these were minor.
Garson, 5-night trip
Verified

6/10 Good

System down? Hmm...

Greeted with a smile from the frontliners. From security to reception very welcoming. Well done. During checking in process, i was told that their system was having some issues and im told to wait. 45 minutes later my wife check with the reception staff and finally we are able to check in and straight to our room. Cleanliness was good. Im impressed with the wifi connection. Breakfast was not bad but was not good either. Was at the dining hall around 6.10am but some of the live food station was not in operation. Food choices is okay but there are still many room for improvement. This is my first time here and i hope it can be better next time . Overall its a pleasant stay. I hope i can see some improvements if i return for another stay. Keep it up.
Nur Mohammed, 2-night trip
Verified

6/10 Good

Junior suite is not good

We stayed in this hotel a few times but this is the first time for junior suite which happened to be in the apartment side. The cleanliness and maintenance of room is not up to standard. The plates and cutleries are dirty and no dishwashing liquid provided. The fridge doesn't get cold. There is no hand towel and bathrobes. I had to call 2x to get it. The design of the bathroom is bad. There is no division between the lavatory and the shower. I'm always worried the water will get to the hairdryer. The drain is very slow when you shower so there's water everywhere. The wifi password indicated in the room card they provide you during check-in is not correct. Staff in the reception area are friendly, no issues there. The check-in/out is fast.
Kristine, 2-night trip
Verified

8/10 Very good

My family and I booked the 3BR apartment for a 3D2N stay at this hotel. The apartment was huge and overall comfortable but there was a few points to bring up for this stay: 1. Due to booking from Expedia, we weren't notified that we could communicate with the hotel using whatsapp. Hotel did not respond to message on expedia with regards to possible arrangements for pick up at ferry terminal. 2. Wanted to dine in at Gravity 10 for dinner on 22 Mar but was informed by Gym staff that bar would only open at 8pm. The bar was supposed to open from 6pm and we were left with no options but to dine out for my brother's birthday. 3. Checked on pool options with the front desk but was informed that the pool was for residents only. Would be good to clearly indicate this on all your 3rd party booking apps to avoid disappointment for your guests. 4. We went for massage on the last day of stay to find staffs busy on their phones. While the counter staff did attend to us, she did not mention that there was a waiting time as there were no staff available yet.(it was 11am) my mum and i waited close to 10mins with our clothes off to find out that they were waiting for 1 other masseuse to come in to start. No disposable underwear was offered to us until we requested for it. The massage service ended with no tea/hot towel. While leaving, we saw multiple masseuses lying down on the floor of their staff room on using their phones. 5. TV options were limited and some channels had no signal.
Verified

10/10 Exceptional

Breakfast was fabulous
Ang Mohd Riduan Bin, 2-night trip
Verified

6/10 Good

Room condition can be improved. Staff helpful and courteous.
CHIN LAM, 2-night trip
Verified

6/10 Good

The hotel was so crowded which makes the lift jam up. Waited so long just to get down.. in the end, my family went down by the staircase.
Nurbahiyah, 1-night trip
Verified

8/10 Very good

The staff as a whole is extremely friendly, helpful and professional, everyone included. The buffet breakfast is very substantial and delicious. Location of hotel is excellent. Every where you want to go is just a short Grab ride away. The Grab rides are safe and affordable.
Yew Beng, 2-night trip