Breakfast is very bad, always empty, this is a breakfast served... You ask the hotel front desk, they always have a reason!
Sen
Expedia真实住客点评
2/10 很差
2025 年 11 月 11 日
Reserved the room for four nights. Arrived and place was sketchy. Loiters all over and the entire place reeked of weed. Police arrived in the parking to deal with an issue. The front desk required me to say my credit card information aloud, not once but twice. The first room we walked into had a large mirror that fell off the wall and there was shattered glass all over the floor. The phone didn’t work. We did not feel safe at all. They moved us to a different room which had bugs on the floor. The beds felt like you were sitting on cardboard. We were there for about 15 minutes and left to another hotel. We requested a refund and they refused, which did not stop us from leaving and paying for a different hotel. It’s too bad they don’t take responsibility for the poor quality of service.
Lori
Lori,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
No food
Ismael
Ismael,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 13 日
In my years of traveling, I have stayed in many Quality Inns and most have been very good, certainly at least on par with their competitors. Not so here. I will say that the room was clean and the staff was pleasant but the good news stops there. The building is in deplorable shape. Neither of the 2 entry doors to the lobby were functional, several of the residence doors didn't close properly, and several of the fire doors had questionable handles. The light over the sink in room 112 was inoperative and the plastic cover was broken. The breakfast was way below what I have experienced in other Quality Inns. The waffle maker was out of batter, the coffee was tepid and there was no decaf. There was no juice dispenser -- just a jug that ran out of apple juice quickly. There was only one kind of bread and it was dried out by the time breakfast was over.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 14 日
Needs to be reported to Better Business Bureau!
This hotels needs to be removed from Hotels.com. and reported to the Better Business Bureau. There is absolutely no excuse for this kind of filth. I booked online, sight unseen, so I didn't know what I was getting. Pictures on hotel.com are severely false advertising. Puctures from our stay can be found bellow. Breakfast offered luke warm coffe, toast with syrup, no cheese, ham or sausage. No fruits or vegetables. No yogurt only dry serial. There was none of the official images. Just a terrible morning experience.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Awesome
Terrell
Terrell,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 10 日
Do not recommend
The room was not clean. The tub was dirty. The sheets weren’t clean. The room was very dusty.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Chris
Chris,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Good service
Bobbi
Bobbi,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 21 日
Valerie
Valerie,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Ravi Kumar
Ravi Kumar,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Annie
Annie,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 5 日
The Good - The Staff
The Sad - The Staff
The Ugly - The property
The two stars go to the staff members that have been given an impossible job to keep this disaster running for the owner.
BE PREPARED - ALL THE REVIEWS ARE TRUE
Sometimes you think that everything is booked up and it can't be that bad. It is. The sadness comes from the lack of any maintenance staff. Things to avoid:
Bathroom - The shower head sprays into the ceiling molding and moistening one corner of the bathtub. 5 minutes to fix a shower head and now the ceiling is ruined.
The sink returns the water to your knees. Some enterprising person wedged the ice bucket under the pipe to catch the leak. It is full and now just drips and splashes your knees.
No carpet, that is good.
The AC worked.
The bed and sheets appeared to be clean and was comfortable. Since that was all I really wanted it was OK.
The refrigerator worked.
There was an amazing wasp infestation under the eaves.
When we went to our car in the morning the area around it smelled strongly of urine.
Don't try and get extra towels at the maid room. They have a sign threatening to kick you out and trespass you. along with a camera! 9AM - 2PM if you want to try for a towel. It is like a deposit program, they want your dirty towels first and count them.
If you get to the front desk and read the no refund for cancellation sign it is too late.
The breakfast was there. I saw people eating it.
I did fee safe, no obvious crime.
Henry
Henry,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 22 日
Unfortunately the bad outweighed the good. The good parts were location, pool was very inviting and water felt nice and there was a fan in the bathroom. Also the A/c kept the room nice and cool. The bad: checked in to having no towels in room. Was given 3 bath towels and one wash cloth. Half the outlets didn't work and we're few and far between. I killed a handful of baby roaches. Everything was worn out and dirty. Mystery stains on cieling, curtains, walls etc.TV didn't work and maintenance lady came and fixed it but the remote wouldn't control the volume. She was supposed to bring new remote and never did. Bed was lumpy and people in adjoining rooms were loud. It's a smoke free motel but if you wanna get high and forgot your weed, just step out in the hall and inhale. They have a $100 holding deposit. For what? There's nothing else to damage. Not worth was we paid and we won't be staying there again. Go two doors down to the Hotel Pensacola. It's well worth the price difference.
DeAndrea
DeAndrea,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Good stay. Son’s baseball team won the State Championship. Beds were nice.
Matthew Alan
Matthew Alan,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 5 日
Tionna
Tionna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Bedbugs!
Kevin
Kevin,2 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 3 日
Wendell
Wendell,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 24 日
Don't book here
The lobby door was broke, so kept open which made the lobby very warm.
The yard was almost a foot high in grass. It was mowed Sunday.
The door to the building for the rooms was propped open due to the key pad not working. The ac had to be in the 60s to keep it comfortable (we set ours at home on 76).
The floor was dirty (I walked the room barefoot one time and my feet were dirty). Found a dirty washcloth behind the toilet. There were no clean washcloths only 2 bath towels and a hand towel.
Checked in sat, sun went out and came back unable to get in our room. A janitor said we needed to get our card rekeyed but let us into our room after she checked to make sure no one was in it. We booked sat-mon.
Phillip
Phillip,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
The room was dirty, no washcloth
james
james,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 12 日
This particular Quality Inn must have been the motel that time forgot. Beaten up. Run down shamble of a motel. The entire experience from the get go was brutal. Extremely disappointed and I only stayed to sleep for a few hours then got out of there.
Duane
Duane,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 12 日
The room was disgusting. And I booked a king and was given a double. They couldn't correct it bc they were booked. I had the reservation a week.