Set near Deakin University, Art Series - The Chen offers a sophisticated retreat. Take in the views from the rooftop terrace, get energized at the gym, or unwind with dry cleaning services and Zero Moda's diverse menu offerings. With an outdoor pool and helpful staff nearby shopping centers like Doncaster Shopping Centre.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Parking available
Free WiFi
Air conditioning
Gym
Main amenities (12)
Weekly housekeeping
Restaurant
Outdoor pool
Rooftop terrace
Fitness center
Self parking
Coffee shop/cafe
24-hour front desk
Laundry service
Concierge services
Luggage storage
Tour/ticket assistance
For families (6)
Cribs/infant beds (surcharge)
Cookware, dishware, and utensils
Private bathroom
Television
Blackout drapes/curtains
Elevator
The current price is CNY605
CNY605
CNY666 total
includes taxes & fees
May 24 - May 25
Why we love this property
Poolside luxury
This luxury hotel features an outdoor pool area with comfortable pool loungers. Perfect for basking in the sun during a refreshing swim break.
Premium sleep comfort
Wrapped in soft bathrobes, guests drift into peaceful slumber behind light-blocking drapes. This luxury hotel enhances relaxation with in-room minibars.
Artful luxury perch
Soak in the splendid views atop this luxury hotel's rooftop terrace. The Art Deco architecture adds a touch of glamour to the skyline experience.
The Chen Melbourne - Art Series features a rooftop terrace and puts you within a 10-minute walk of Box Hill Hospital. Guests can take a dip in the outdoor pool or grab a bite to eat at Zero Moda, which serves breakfast, lunch, and dinner. This luxurious hotel is also within a short drive of Doncaster Shopping Centre and Deakin University. Fellow travelers say great things about the helpful staff and nearby shopping. The property is just a short walk to public transportation: Box Hill Station is 6 minutes away.
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (AUD 24 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Traveling with children
Children's menu
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Rooftop terrace
Fitness center
An outdoor pool
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
49-inch TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Cookware, dishes, and utensils
More
Weekly housekeeping
In-room safe
Special features
Dining
Zero Moda - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of AUD 1.1
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 60.0 per night
Parking
Self parking costs AUD 24 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill
Frequently asked questions
Does The Chen Melbourne - Art Series offer free cancellation for a full refund?
Yes, The Chen Melbourne - Art Series does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Chen Melbourne - Art Series?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at The Chen Melbourne - Art Series?
Sorry, pets aren't allowed.
Is parking offered on site at The Chen Melbourne - Art Series?
Yes. Self parking costs AUD 24 per day. Parking spots may be limited.
What are the check-in and check-out times at The Chen Melbourne - Art Series?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Chen Melbourne - Art Series?
No, this hotel doesn't have a casino, but Crown Casino (18-min drive) is nearby.
What is there to do at The Chen Melbourne - Art Series and nearby?
The Chen Melbourne - Art Series has an outdoor pool and a fitness center.
Are there restaurants at or near The Chen Melbourne - Art Series?
Yes, Zero Moda offers Chinese cuisine.
What's the area around The Chen Melbourne - Art Series like?
The Chen Melbourne - Art Series is a short 6-minute walk from Box Hill Station and 9 minutes' walk from Box Hill Hospital.
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Reviews
The Chen Melbourne - Art Series Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Room
Service staff
Restaurant
Location
Parking
Bed
Shower
Trains
Bathroom
Coffee
Reviews
Verified
10/10 Exceptional
Mar 16, 2026
Clean friendly staff
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Very convenient location, nice condition of the hotel rooms
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
H
H, 3-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Always a clean room, modern, inviting, even stylish. And the price is excellent value.
Linus
Linus, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Comfortable beds, good amenities and very convenient location
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Extremely friendly, kind, and helpful staff.
Lovely clean, relaxing and quiet room & amenities.
Rhona
Rhona, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Joumana
Joumana, 5-night trip
Verified
8/10 Very good
Jan 9, 2026
Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Gordon
Gordon, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Ian
Ian, 1-night trip
Verified
8/10 Very good
Oct 24, 2025
great location
staff were positive and quick to help
beds were comfortable
shower was always hot
Olga
Olga, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Kacey
Kacey, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
NIEL
NIEL, 2-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Rooms were clean. Staff very nice.
Jeanette
Jeanette, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.
Tommy
Tommy, 7-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Staff were truly awesome! Everything was close by, the hotel is a great place to stay as is right beside trams and metro. All was great except the carpets could be cleaned better as they are a bit dirty in rooms and hallways.
Jamshid
Jamshid, 7-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Room was very clean and the view was amazing
Room was very clean and comfortable. The staff were very friendly. Our stay here was very welcoming. We will definately be staying here again.
Samir
Samir, 7-night trip
Verified
10/10 Exceptional
Jan 11, 2026
The staff, particularly front of house Min were exceptional in the their attendance to our needs.
The room was at the same level as the staff,excellent in its presentation.
Would stay on my next visit without hesitation.
Thankyou Min for you kindness and professionalism
Clive
Clive, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
The staff were exemplary. Wonderful people skills.
Denise
Denise, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Great position in Box Hill and very nice room
Isabel
Isabel, 3-night trip
Verified
10/10 Exceptional
Jun 21, 2025
great!Convenient!Good receptionist and people!
Xiaolu
Xiaolu, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Close to shopping and numerous restaurants. Room was clean and current. Friendly staff are all very helpful when asked for support.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
New and modern. Very close to Box Hill central locations too.
Yi
Yi, 3-night trip
Verified
8/10 Very good
Sep 7, 2025
Comfortable
A bit dusty behind the bed and no doona but has two sheets, otherwise comfortable. Very easy to get to from Box Hill train station.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 28, 2023
Excellent stay with lots of food options around except maybe breakfast and close to the train
S R Butcher
S R Butcher, 6-night trip
Verified
8/10 Very good
Oct 1, 2025
Nice, safe location
Shower drain was a bit clogged but they sorted that very quickly, a bit dusty on some surfaces, black out curtains hard to push up against wall so it let some light in