Front desk staff, Edna went the extra step securing me a preferred rate when I needed to extend my stay; Mia assisted me with contacting alocal airline when my personal mobile phone was not working properly.
Both Edna and Mia exemplified customer service excellence and deserve some recognition.
Pui
Pui,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 14 日
Jon
Jon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 2 日
The service and staff were excellent, they even offered free shuttle to Kumming South railway station. Great value for the price.
Iris
Iris,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 17 日
Norman Lo Wen
Norman Lo Wen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 10 月 11 日
Cleanliness
SITTIKORN
SITTIKORN,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 5 日
Just a phenomenal Hotel! They have thought about almost everything if you are a foreign visiting Kunming Area
Hector
Hector,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 2 日
Great price ! Phenomenal service and the facility is next to a mall that is literally 5 min walk ! Safe, fun and I will definitely stay here on all my business trips
Hector
Hector,6 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2020 年 1 月 27 日
The hotel staff went out of their way to provide an excellent service and everyone seemed united in their objectives to do so. Breakfast was excellent on the 17th floor while on the ground floor, although the choice was wider, it was more crowded bit still great.