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Hotel Mountain Paradise

3.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Mountain Paradise

Experience the warmth of a mountain lodge, where a spacious lobby area invites guests to gather and relax.
Relax in the reception area, where a curved counter and comfortable chairs await, alongside a large wall-mounted TV.
Relax in this serene bedroom with a comfortable bed, a stylish chair, and a cozy reading nook.
Traditional Alpine-style chalet with expansive views of the surrounding landscape from its balconies.
Enjoy a delicious breakfast spread with a variety of cereals, granola, and hot coffee.
Nestled close to Zermatt-Matterhorn Ski Paradise, Hotel Mountain Paradise invites you to savor the beauty of nature and unwind with free breakfast. With a spa, playground, arcade/game room and snow sports gear at your fingertips, adventure seekers will love the thrill of snowshoeing and sledding nearby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Laundry facilities
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Ski storage
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • Garden
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Double Room (Chalet Style mit Matterhornblick)

Experience a traditional retreat with a bed, nightstand, and chair, set against a wooden ceiling with exposed beams.

Double Room (Chalet Style mit Matterhornblick)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (Süd Matterhorn Blick)

Relax in a cozy space with a comfortable bed, a chair, and a TV for entertainment.

Double Room (Süd Matterhorn Blick)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

Relax in a cozy space with a comfortable bed, bedside table, and chair, offering a peaceful view from the window.

Double Room (Nord)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • Hill view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Relax in this serene bedroom with a comfortable bed, a stylish chair, and a cozy reading nook.

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Desk
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

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Front of property - evening/night

Hotel Basecamp

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Bar
9.6 out of 10, Exceptional, 287 reviews
The price is CNY2,104
CNY2,255 total
includes taxes & fees
Aug 31 - Sep 1
Hotel Basecamp
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About the neighborhood

Map
Schluhmattstrasse 130, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 3 min walk - 0.3 km
  • Matterhorn Museum - 13 min walk - 1.1 km
  • Zermatt–Sunnegga Funicular - 18 min walk - 1.5 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 18 min walk
  • Zermatt (QZB-Zermatt Train Station) - 18 min walk
  • Zermatt Station - 19 min walk

Restaurants

  • ‪Restaurant du Pont - ‬11 min walk
  • ‪Old Zermatt - ‬13 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬4 min walk
  • ‪Whymper-Stube - ‬13 min walk
  • ‪Papperla Pub - ‬13 min walk

About this property

Hotel Mountain Paradise

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Hotel Mountain Paradise features downhill skiing, snowboarding, and sledding. You can enjoy après-ski drinks at the bar/lounge and the sauna makes for a relaxing end to a day on the slopes. Other highlights include a steam room, a terrace, and a garden. Skiers will appreciate access to ski storage.

Languages

English, French, German, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 19 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:30 AM
  • Bar/lounge

Traveling with children

  • Playground

What to do

  • Ice skating
  • Sledding
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Bicycle rentals
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Ski

  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby
ROOM

Room amenities

Be entertained

  • 64-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open select days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Hotel Mountain Paradise offer free cancellation for a full refund?

Yes, Hotel Mountain Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mountain Paradise?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Mountain Paradise?

Sorry, there's no onsite parking at Hotel Mountain Paradise.

What are the check-in and check-out times at Hotel Mountain Paradise?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Contactless check-out is available.

What is there to do at Hotel Mountain Paradise and nearby?

Have fun with onsite winter activities like downhill skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Mountain Paradise also has an arcade and a picnic area, as well as a garden.

What's the area around Hotel Mountain Paradise like?

Hotel Mountain Paradise is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 4 minutes' walk from Zermatt-Furi Gondola.

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Hotel Mountain Paradise Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

View
Service staff
Ski
Gondolas
Room

What guests liked

  • Breakfast offered a great selection with many options to choose from. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful view, confortable rooms and great service
Ingrid, 1-night trip

8/10 Good

Great view from the property. Charming hotel. Very nice staff that accommodated our changes and took good care of my daughter when she arrived alone. The location is a ways from the train station so one should consider hiring transportation from the train station to the hotel.
Patrick, 2-night trip

10/10 Excellent

Beautiful
Jaime, 1-night trip

10/10 Excellent

We paid a little extra for the view and it was well worth it. Place was clean, spacious, front desk was helpful and ver nice. Would definitely stay here again.
Craig, 2-night trip

10/10 Excellent

Had a wonderful 2 nights at Hotel Mountain Paradise. Great view of the Matterhorn from our room 304. Breakfast had a very nice selection. Very close to the Little Matterhorn gondola. Would definitely stay again.
2-night trip

10/10 Excellent

Amazing Hotel

This hotel has amazing staff! From the begin at booking the hotel to departure. They were outstanding!
Scott, 3-night trip

10/10 Excellent

The staff was wonderful!!
Darryl, 2-night trip

10/10 Excellent

We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Ellaine Grace, 1-night trip

10/10 Excellent

The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
Michael, 1-night trip

10/10 Excellent

Loved the location and incredible views of the Magnificent Matterhorn from our balcony and windows and the lovely breakfast room:)
Lynn, 2-night trip

8/10 Good

Great staff! Friendly, all problems well addressed. Close to the main lift, but a ways from the restaurants and action in town. A great choice if you like things quiet!
A Peter, 7-night trip

10/10 Excellent

3 min walk to the Furi lift, ski shop. 4 nice restaurants within 2-5 min walk. Very friendly and helpful staff. 15 min walk into town, or bus stop in front of the hotel (we always walked, which was lovely). Rooms were a good size. Bed was very comfy. Steam/sauna was very nice. Nice breakfast. And perfect view of the Matterhorn.
Michael, 8-night trip

10/10 Excellent

This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
Robert, 2-night trip

10/10 Excellent

Worth every penny!

Amazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
Jana, 2-night trip

8/10 Good

Ski trip to Zermatt

Great location, very good breakfast. Steam bath not really working though.
Hugo, 4-night trip

10/10 Excellent

It was simply perfect! Thank you so much for warm accommodation! We’ll definitely come back in the future..😍🍻 Highly recommended!😊

10/10 Excellent

It was so close to Bussio and the tram and they were so helpful on where to go and what time were best. They also offered a lunch sandwich we could make at breakfast for only 4 $ They were very kind to store our bags for several hours before we left for the day
Denise, 2-night trip

10/10 Excellent

Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
Lan, 2-night trip

6/10 Okay

Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
Edna, 1-night trip

8/10 Good

Room small but cozy. Comfortable for 3 adults but avoid bringing big luggages as there wont be space to move ard the room
Jodi, 2-night trip

10/10 Excellent

All good !

Nice accommodation in a great location, stunning view on Matterhorn from the room (upper floor with balcony) ! On a last minute booking, no issues arranging a (really) late check-in over the phone. And encountering snacks & beverages in self-service was a treat 😋
Dorian, 1-night trip

8/10 Good

Good and some not so good

Generally a good stay. However, we had a top floor room with a Matterhorn view and the shower head was located below my chest. I'm a guy so I am not typically really worried about things like this but it made for an awkward and uncomfortable shower experience. Breakfast didn't start until 7:30 and the charge for coffee from the machine outside of breakfast hours seemed unnecessary.
Kristian, 4-night trip

8/10 Good

Disappointed with lack of flexibility to adjust room rate to unforeseen reduced number of guests, despite size of assigned room meant for 2 rather than 3 guests.
Manon, 7-night trip

4/10 Poor

The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
Dinakar, 1-night trip

10/10 Excellent

Tout simplement parfait!
Julie, 4-night trip