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The Queen's Hotel

3.0 star property
City-center hotel in Lerwick

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Photo gallery for The Queen's Hotel

Exterior
1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Property entrance
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

6.0 out of 10
Good
The Queen's Hotel, by the sea, offers a tranquil escape. Stay connected with in-room WiFi and take advantage of multilingual staff and luggage storage.

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Free parking nearby
The current price is CNY1,726
CNY2,071 total
includes taxes & fees
May 12 - May 13

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Connecting rooms available
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Digital channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (sleeps 3)

1 bedroom, desk, iron/ironing board, free WiFi

Family Room (sleeps 3)

Highlights

Connecting rooms available
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (sleeps 4)

Combined shower/tub, free toiletries, hair dryer, towels

Family Room (sleeps 4)

Highlights

Connecting rooms available
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Digital channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room

Highlights

Connecting rooms available
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room

Highlights

Connecting rooms available
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room, Sea View

Highlights

Connecting rooms available
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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Shetland Hotel

  • Free WiFi
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7.8 out of 10, Good, 177 reviews
The price is CNY1,485
CNY1,974 total
includes taxes & fees
May 17 - May 18
Shetland Hotel
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About the neighborhood

Map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB

What's nearby

  • Shetland Museum - 5 min walk - 0.5 km
  • Fort Charlotte - 6 min walk - 0.5 km
  • Lerwick Town Hall - 6 min walk - 0.5 km
  • Coastal Walk to the Knab - 8 min walk - 0.7 km
  • Up-Helly-Aa Exhibition - 13 min walk - 1.1 km

Getting around

  • Lerwick (LSI-Sumburgh) - 41 min drive

Restaurants

  • ‪Fjara Cafe Bar - ‬19 min walk
  • ‪Da Haaf Restaurant - ‬12 min drive
  • ‪Fort Cafe & Take Away - ‬5 min walk
  • ‪The Lounge Bar - ‬2 min walk
  • ‪The Cornerstone - ‬11 min drive

About this property

The Queen's Hotel

When visiting Lerwick, The Queen's Hotel is a great choice to consider.

Languages

English, French

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Whale-watching nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Frequently asked questions

Are pets allowed at The Queen's Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Queen's Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Queen's Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What's the area around The Queen's Hotel like?

The Queen's Hotel is located on the waterfront, a short 5-minute walk from Shetland Museum and 6 minutes' walk from Lerwick Town Hall.

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The Queen's Hotel Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Breakfast
Bathroom
Restaurant

Reviews

8/10 Very good

Fantastic views from our room!
Maria Gabriella, 2-night trip

8/10 Very good

The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Glenn, 1-night trip

10/10 Exceptional

Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Emma Sara, 5-night trip

2/10 Poor

Please be aware of positive reviews on this property, the building is in a complete state of disrepair. It shows its age magnificently, and although
Karen, 3-night trip

8/10 Very good

We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Kathryn, 1-night trip

8/10 Very good

Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Chris, 3-night trip

2/10 Poor

£140 to stay in a property which would make a hostel look luxurious. No food available. Absolutely horrible however given choice so limited appears can charge whatever inflated price they like.
Paul, 1-night trip

8/10 Very good

The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!

2/10 Poor

Such a shame that a hotel in great Location is getting bad reviews however although outside renovation being don inside very dates. Has so much potential. Room had rusted towel rail and toilet roll holder no shower wash in shower. Also no bar area or lounge or dining facilities yet still being advertised on Expedia as a hotel. I wouldn't even rate it as b and b as no food available . I do hope the owners manage to get upgrade done as going back 12 years our stay was excellent
Ian, 1-night trip

2/10 Poor

The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Wilma, 4-night trip

4/10 Fair

Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Bob, 1-night trip

4/10 Fair

It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc. TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee. Supposedly new owners who plan on fixing it up - would be interested if that happens.
David, 4-night trip

2/10 Poor

The place is so dirty and under renovations, didn’t feel safe at all. When I wanted to cancel my booking I was told i will not get a refund, that’s daylight robbery. The property was advertised and there was no mention of it being under renovation.
Erick, 1-night trip

2/10 Poor

Terrible room and good luck trying to check-in.

I don’t usually leave negative reviews even if I have a bad experience but this hotel is really terrible, if it was a cheap rate you could understand, but we were knocking on almost £300 a night. Arrived there at 2.00pm, the time that check-in opens. No one there, reception has a phone and a note to call for assistance. There was 3 numbers, first two didn’t work. Third I got through to someone who said they would just ‘pop down’. 15 mins nobody arrived, tried calling the numbers again, nobody answers. Tried again and again and nobody responds. Ended up waiting almost an hour in their reception which has no wifi, no phone signal (so no 4G or mobile calls can be made), so sat waiting doing nothing. A guy arrives through the front door and gives us a key, no apologies, no small talk, just room number and here’s your key, just make sure you know there will be no breakfast. Room was terrible, wallpaper peeling off everywhere, heater massively dented, shower head held together by tape, windows rotting and permanently open, the tiny tv didn’t work, everything metal in the bathroom rusted. To be fair, the mattress was relatively comfortable but a very dated room that needs a lot of work but has been neglected for a long time. This isn’t just one room, this is the second time I have stayed there and the room (and reception experience) was just the same. The problem is that there is a lack of hotel rooms in Shetland and so you end up having no choice if you leave it late to book.
1-night trip

2/10 Poor

This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”
Harry, 1-night trip

8/10 Very good

Frank, 1-night trip

6/10 Good

Christopher, 1-night trip

8/10 Very good

古い建物なので、部屋や廊下の狭さはまるで船室のようで、ただ、それも面白かったです。トイレの水がなかなかでないのが難点でしたが、タンクに水を追加すれば問題ないことがわかりましたし、浴室の水やお湯は問題なく出ました。設備は古いけど、それを補う面白さと心配りがあり、とくに、バスマットが各自用にあり、さすが老舗の心配りだと思いました。とても気にいりました。
noriko, 3-night trip

2/10 Poor

Gareth, 2-night trip

6/10 Good

Adam, 1-night trip

8/10 Very good

Philip, 2-night trip

6/10 Good

Äldre charmigt hotell med bra läge!

Charmigt hotell med perfekt läge! Gammalt och under reparation! Vi hade 63 trappsteg upp till ett väldigt charmigt rum med havsutsikt! Ingen hiss! Daglig städning i princip obefintlig!
Björn, 4-night trip

4/10 Fair

2-night trip

2/10 Poor

Steve, 2-night trip

2/10 Poor

Sonya, 1-night trip