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Aparthotel

The Platinum Suites

3.0 star property
Aparthotel with 2 outdoor pools, near Suria KLCC Shopping Centre

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Photo gallery for The Platinum Suites

2 outdoor pools
Executive lounge
Premium Suite, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Executive Suite, 2 Bedrooms | Living area | 40-inch LCD TV with digital channels, TV, streaming services
In the heart of Kuala Lumpur, The Platinum Suites offers a vibrant retreat near Petronas Twin Towers and KLCC Park. Enjoy in-room WiFi, work out at the gym or unwind by one of two outdoor pools.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Gym
  • Pool
  • Lounge area

Main amenities (12)

  • 5 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Valet parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Children's pool
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
The current price is CNY804
CNY966 total
includes taxes & fees
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Premium Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 3 Bedrooms

Executive Suite, 3 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
3 bedrooms
  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
2 bedrooms
  • 92 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.5 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Sultan Ismail Station - 20 min walk
  • Kuala Lumpur Pasar Seni Station - 27 min walk
  • Bukit Nanas Station - 2 min walk
  • Dang Wangi Station - 4 min walk
  • Medan Tuanku Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪Wariseni - ‬2 min walk
  • ‪Mixing Room - ‬3 min walk
  • ‪Xin Cuisine - ‬3 min walk
  • ‪Tandoor Grill - ‬2 min walk

About this property

The Platinum Suites

The Platinum Suites offers a great location, putting you within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center and a children's pool are other highlights, and apartments offer conveniences like kitchens and washers/dryers. The property is just a short walk to public transportation: Bukit Nanas Station is 2 minutes and Dang Wangi Station is 4 minutes.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Property size

    • 5 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (MYR 100 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (MYR 100 per day)
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cleaning supplies
  • Freezer
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Toilet paper
  • Soap
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Free toiletries
  • Bidet
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service
  • Streaming services

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city center
  • Near outlet shopping

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: MYR 500.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 150 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Valet parking costs MYR 100 per day

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property is professionally cleaned.

Also known as

Platinum Suites Apartment Kuala Lumpur
Platinum Suites Apartment
Platinum Suites Kuala Lumpur
Apartment The Platinum Suites Kuala Lumpur
Kuala Lumpur The Platinum Suites Apartment
Apartment The Platinum Suites
The Platinum Suites Kuala Lumpur
Platinum Suites
Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel
The Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel Kuala Lumpur
HELP_OUTLINE

Frequently asked questions

Does The Platinum Suites offer free cancellation for a full refund?

Yes, The Platinum Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Platinum Suites?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Platinum Suites?

Sorry, pets aren't allowed.

Is parking offered on site at The Platinum Suites?

Yes. Valet parking costs MYR 100 per day. Parking spots may be limited.

Is airport shuttle service offered by The Platinum Suites?

Yes, an airport shuttle is available. The charge is MYR 150 per vehicle one-way.

What are the check-in and check-out times at The Platinum Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Platinum Suites and nearby?

The Platinum Suites has 2 outdoor pools and a fitness center.

Are there restaurants at or near The Platinum Suites?

Yes, there's an onsite restaurant.

Does The Platinum Suites have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

What's the area around The Platinum Suites like?

The Platinum Suites is in Golden Triangle, a short 2-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

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The Platinum Suites Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Good location and layout, terrible Maintenance.

Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.
Christian, 3-night trip

6/10 Good

They charge you for any extras like baby cribs, blankets, and pillows
Abdurahman, 22-night trip

8/10 Very good

Everything is ok only that the toilet flooring too slippery for kids.
Iskandar, 3-night trip

6/10 Good

Space is great, place is out dated!

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Xiaoqing, 3-night trip

4/10 Fair

Not clean. Took a long time to check in etc
Moe, 2-night trip

2/10 Poor

So bad management
Dieu V, 1-night trip

4/10 Fair

Disappointing

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
thomas, 3-night trip

2/10 Poor

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience

6/10 Good

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Justin, 3-night trip

4/10 Fair

Natsumi, 3-night trip

8/10 Very good

Pro e contro... ma più i pro

Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-
Fabio, 2-night trip

2/10 Poor

Summer, 5-night trip

10/10 Exceptional

Everything is great.
Mahri, 4-night trip

10/10 Exceptional

Shutaro, 1-night trip

2/10 Poor

Horrible & inaccurate

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Darrel, 2-night trip

2/10 Poor

John, 1-night trip

6/10 Good

Alejandro, 2-night trip

4/10 Fair

yoshinori, 2-night trip

8/10 Very good

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Yong Keong Steven, 3-night trip

10/10 Exceptional

Riina, 1-night trip

8/10 Very good

Ádám, 3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Jenni, 1-night trip

10/10 Exceptional

Platinum Suites

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
2-night trip

10/10 Exceptional

1-night trip