There was an ant infestation in my room. When I notified the staff, they told me I wasn’t supposed to have food in the room. I woke up everyday with bug bites on my hands and arms and began to think they were bed bug bites. I stayed here for 2 weeks and was paranoid and itchy the whole time. The manager complained and bad mouthed my sister while she was on hold trying to get the ant problem resolved. She overheard every rude word Gwen said about her. After being transferred to a different manager there was still no refund given. The room was not terrible, but it was obvious that they are not thoroughly cleaned. There was food under the bed, couch and radiator that was not mine and I’m guessing is the reason the ant problem was so bad. This hotel would have gotten only one star from me but their pearl waffles from the complimentary breakfast was the redeeming factor.
Stacy
13 晚行程
10/10
Jacklyn
1 晚行程
10/10
PTG
1 晚商务旅行
10/10
Dianna
2 晚商务旅行
2/10
真实旅客
3 晚行程
8/10
Bryan
3 晚行程
8/10
I've stayed here several times and it's always been clean and nice. However this time I must've gotten the last available room. It had several issues from flooring peeling up, AC unit leaking water causing wet, stinky carpet. Drywall repairs were unfinished. The room was clean but things weren't quite up to par for my expectations. Room should've been discounted. Staff was friendly and helpful. Bed was comfortable. Breakfast options were good.
Bryan
4 晚商务旅行
10/10
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Jessica
3 晚行程
10/10
PTG
1 晚商务旅行
10/10
They give me a handicap room and I didn’t purchase handicap.. The Lawn Service of theirs blown mulch on vehicles, they didn’t take time to remove the blown items from the parked vehicles that were over staying at TownsPlace Hopskinville KY
真实旅客
2 晚商务旅行
6/10
Ricardas
1 晚商务旅行
10/10
We enjoyed our overnight stay and will return on our next trip.
Felicia
1 晚行程
10/10
Kelly
1 晚行程
10/10
Caleb
1 晚商务旅行
10/10
Jo Renee
1 晚行程
10/10
Mary
1 晚行程
8/10
The road noise on the back of the building is quite noticeable. I will always request a room on the front side