In the heart of downtown, Boutique Hotel Hugo offers a cozy retreat with in-room WiFi and multilingual staff. Luggage storage and concierge services ensure a seamless stay, while guests rave about the helpful staff.
Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
Piazza di Santa Maria Novella - 13 min walk - 1.1 km
Uffizi Gallery - 19 min walk - 1.6 km
Ponte Vecchio - 19 min walk - 1.7 km
Getting around
Florence Airport, Peretola (FLR) - 26 min drive
Florence-Le Cure Station - 14 min walk
Florence (ZMS-Santa Maria Novella Train Station) - 16 min walk
Florence Santa Maria Novella Station - 16 min walk
San Marco University Tram Stop - 4 min walk
Strozzi - Fallaci Tram Stop - 12 min walk
Fortezza Tram Stop - 13 min walk
Restaurants
All’antico Vinaio - 4 min walk
Caffè Rainer - 6 min walk
Gran Caffé San Marco - 4 min walk
Antica Trattoria da Tito - 4 min walk
Lo Saj Libanese - 6 min walk
About this property
Boutique Hotel Hugo
When you stay at Boutique Hotel Hugo, you'll be in a great location, within just a 10-minute walk of Gallery of the Academy of Florence and Central Market. This boutique hotel is also within a 15-minute walk of Cathedral of Santa Maria del Fiore and Piazza del Duomo. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: San Marco University Tram Stop is 4 minutes and Strozzi - Fallaci Tram Stop is 12 minutes.
At a glance
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Hotel size
10 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located on the 2nd floor, accessible only by stairs
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (EUR 30 per day)
Offsite parking nearby (EUR 15 per day; discounts available)
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Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Concierge services
Luggage storage
Multilingual staff
Accessibility
Upper floors accessible by stairs only
5 stairs to reach property
Room amenities
Be entertained
49-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Bathrobes
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights
Optional extras
Late check-in between 7:00 PM and midnight can be arranged for an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered valet parking costs EUR 30 per day
Parking is available nearby and costs EUR 15 per day (1312 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1CENZPH6S
National rating
This property has received its official star rating from the local rating authority.
Also known as
Boutique Hotel Hugo Florence
Boutique Hugo Florence
Boutique Hugo
Boutique Hotel Hugo Hotel
Boutique Hotel Hugo Florence
Boutique Hotel Hugo Hotel Florence
Frequently asked questions
Does Boutique Hotel Hugo offer free cancellation for a full refund?
Yes, Boutique Hotel Hugo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Boutique Hotel Hugo?
Sorry, pets aren't allowed.
Is parking offered on site at Boutique Hotel Hugo?
Yes. Valet parking costs EUR 30 per day.
What are the check-in and check-out times at Boutique Hotel Hugo?
Check-in start time: 2 PM; Check-in end time: 7:00 PM. Check-out time is 11 AM.
What's the area around Boutique Hotel Hugo like?
Boutique Hotel Hugo is in Historic Centre of Florence, a short 4-minute walk from San Marco University Tram Stop and 11 minutes' walk from Cathedral of Santa Maria del Fiore.
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Boutique Hotel Hugo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.8/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Breakfast
Room
Service staff
Location
Food
Cathedrals
Coffee
Attraction
Train station
Restaurant
What guests liked
Breakfast was consistently described as excellent, good, delicious, and amazing by multiple guests. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 25, 2025
The staff is helpful and the location is excellent.
Shannon
Shannon, 5-night trip
10/10 Exceptional
May 19, 2025
Comfortable, excellent service staff and breakfast. Short walk to central area but out of the way enough to be quiet. Really enjoyed our stay.
Katelyn
Katelyn, 4-night trip
10/10 Exceptional
May 21, 2025
This property was perfect and the staff super helpful, I will definitely will recommend it to my friends.
Gedrich
Gedrich, 2-night trip
10/10 Exceptional
Sep 21, 2025
Service attentionné
Le propriétaire est extrêmement attentif aux besoins de ses clients. Il est descendu 3 étages pour nous accueillir et a monté seul toutes nos valises.
Patrick
Patrick, 4-night trip
10/10 Exceptional
Jun 29, 2025
The staff is the best, knowledgeable & helpful. We loved the breakfast. Close to transportation but located on a quiet street. Hope to visit again soon.
Greg
Greg, 6-night trip
10/10 Exceptional
May 7, 2025
Loved the location! Staff was super friendly and helpful! Would definitely come back here!
Alma
Alma, 5-night trip
10/10 Exceptional
Apr 29, 2025
Hotel precioso, super limpio, el personal muy amable, el desayuno muy bien lo necesario para empezar tu día. Muy cerca de la catedral de Florencia a pie, lo recomiendo ampliamente.
BRENDA
BRENDA, 1-night trip
8/10 Very good
Apr 14, 2025
Friendly staff. Great location.
Daniel
Daniel, 3-night trip
8/10 Very good
Jun 5, 2025
A nice boutique hotel, in a quiet part of Florence, easy walking distance to the centre. Trams stops neaby to airport, train station or through the city.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Jun 28, 2025
This boutique hotel was fantastic! The staff were so kind and accommodating. The room was spotless and all of the toiletries were replaced daily and clean towels! The only thing missing was an elevator lol
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Oct 29, 2024
Lovely place to stay, great location near the historic centre and good quality breakfast options.
Staff is super kind and helpful!
Beatrice
Beatrice, 2-night trip
10/10 Exceptional
May 26, 2025
Great hotel. Location was convenient and quiet. Hotel staff was absent most the time. The 4 flights stairs was a killer. And lighting in the stairwell was almost dangerous. Breakfast was great. Room and beds weee awesome and comfortable.
Mara
Mara, 3-night trip
4/10 Fair
Sep 18, 2025
False description. It’s 5 FLIGHTS not 5 steps
This says 5 steps to reach hotel, it’s 5 FLIGHTS of stairs. Very misleading and deceptive. Someone did help carry bags but it was miserable having to go up and down after walking all day. They should be honest in their description. I would have NEVER booked this hotel if I’d known it required this much stairs.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Oct 23, 2024
Well-maintained and very welcoming staff.
Allison
Allison, 6-night trip
10/10 Exceptional
Aug 23, 2024
This hotel is a gem!
Michele
Michele, 1-night trip
10/10 Exceptional
Aug 31, 2024
Great attention, the breakfast is the excellent. The rooms are very confortable and clean.
Emmy
Emmy, 2-night trip
10/10 Exceptional
Jun 7, 2024
We had a wonderful stay. The room was clean, comfortable, and staff was super friendly and helpful. The breakfast was fantastic. Would love to stay here again.
Yu
Yu, 3-night trip
10/10 Exceptional
Apr 5, 2024
Väldigt mysig hotell
Mysigt rum, supertrevlig personal, frukost serverad till bordet. Väldigt nära centrum och några mycketbra restauranger i närheten. Vi hade en underbar semester!
Katerina
Katerina, 5-night trip
8/10 Very good
Oct 16, 2024
Average, good location
Luis
Luis, 3-night trip
10/10 Exceptional
Sep 16, 2024
Very friendly and helpful staff, great breakfast.
The stairs up to the reception are intense but very nice room.
Edna
Edna, 1-night trip
10/10 Exceptional
Nov 14, 2024
The staff were excellent. Kind and helpful. The breakfast was amazing.
lindsay
lindsay, 2-night trip
10/10 Exceptional
May 16, 2023
The staff, location, cleanliness, breakfast, everything was wonderful. Very close to all the piazzas, restaurants and train station.
Ronda
Ronda, 4-night trip
10/10 Exceptional
Jun 21, 2024
Wonderful. Great breakfast.
Diane
Diane, 2-night trip
10/10 Exceptional
Nov 14, 2023
The breakfast was amazing, the host prepare breakfast and coffee was serve to your table.
Gustavo
Gustavo, 1-night trip
8/10 Very good
Jun 29, 2023
Very kind and helpful staff, breakfast was nice. Rooms were clean and spacious