In the heart of Pasto, Hotel Juanambú welcomes you with a warm daily manager's reception and free in-room WiFi. Take advantage of laundry facilities, unwind at the snack bar/deli, or plan your next move at the business center.
Avenida las Américas (cra 19) #16-40, San Juan de Pasto, 520003
What's nearby
Plaza del Carnaval - 5 min walk - 0.5 km
Plaza de Narino - 12 min walk - 1.0 km
Santiago Apostle Church - 12 min walk - 1.0 km
Estadio Departamental Libertad - 13 min walk - 1.2 km
Unicentro Pasto - 4 min drive - 1.5 km
Getting around
Pasto (PSO-Antonio Narino) - 45 min drive
Restaurants
Guadalquivir - 12 min walk
Cafe Del Parque - 14 min walk
Hotel Don Saul - 8 min walk
Mister Pollo Centro - 4 min walk
Cafe Veracruz - 12 min walk
About this property
Hotel Juanambú
Hotel Juanambú offers a great location, putting you within a 15-minute walk of Plaza del Carnaval and Santiago Apostle Church. Also, Iglesia La Catedral and Plaza de Narino are within a 15-minute walk.
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared refrigerator
24-hour room service
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Communal living room
Accessibility
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Shared kitchen access
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Hotel Juanambú Pasto
Hotel Juanambú San Juan de Pasto
Juanambú San Juan de Pasto
Hotel Hotel Juanambú San Juan de Pasto
San Juan de Pasto Hotel Juanambú Hotel
Juanambú
Hotel Hotel Juanambú
Juanambu San Juan De Pasto
Hotel Juanambú Hotel
Hotel Juanambú San Juan de Pasto
Hotel Juanambú Hotel San Juan de Pasto
Frequently asked questions
Does Hotel Juanambú offer free cancellation for a full refund?
Yes, Hotel Juanambú does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Juanambú?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Juanambú?
Sorry, there's no onsite parking at Hotel Juanambú.
What are the check-in and check-out times at Hotel Juanambú?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Juanambú and nearby?
Recommended spots to visit include Plaza del Carnaval (4-min walk) and Santiago Apostle Church (12-min walk), along with Iglesia La Catedral (13-min walk) and Plaza de Narino (13-min walk).
What's the area around Hotel Juanambú like?
Hotel Juanambú is in the heart of San Juan de Pasto, a short 13-minute walk from Plaza de Narino and 4 minutes' walk from Plaza del Carnaval.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Juanambú Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.2
Location
8.2
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 31, 2026
We requested a room away from the street and found it to be quiet in the night. Priced well for budget travellers. Secure building and attentive staff
Cynda
Cynda, 2-night trip
Verified
8/10 Very good
Nov 20, 2025
Excelente, sin duda una de las mejores experiencias.
Sin pensarlo me queraia una noche mas en el,
Puntos a mejorar convenio con parqueaderos cercanos.
Jhoan Sebastian
Jhoan Sebastian, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2025
Me gusto mucho que sean pet friendly, fui con mis dos pequeñas y se sintieron como en casa, todos muy atentos sin duda volvería.
KARLA
KARLA, 3-night trip
Verified
4/10 Fair
Oct 21, 2022
no me gusto
gabriela
gabriela, 1-night trip
Verified
2/10 Poor
Jan 10, 2020
Muy Incomodo, no recomendado
Hotel nada recomendado. Habitaciones no aisladas y sin vidrios de ventana por lo que se escucha todo el ruido interno del hotel y del exterior. No se puede dormir nada de todo el ruido, tanto exterior en las habitaciones que dan a la calle, como tampoco se puede dormir nada en las habitaciones internas debido a todo el ruido de la recepción y otros huéspedes. La cama es demasiado incomoda y no es doble, por lo que también dificulta descansar y la habitación no se ve para nada como se presenta en las fotos al momento de reservar. Precio demasiado elevado versus la comodidad del hotel en la semana de carnavales. Único punto positivo es la atención y que es cerca a los lugares de conciertos en la semana de carnavales.
Juan Felipe
Juan Felipe, 8-night trip
Verified
4/10 Fair
Jan 14, 2019
Mala Experiencia. Habitación pequeña y costosa.
No fue una grata experiencia. Reservé cinco meses antes. Tres noches a una tarifa de $158.580 por noche, para 3 adultos y dos niños; pero un mes después el Hotel me contacta para informarme que, por ser mi estadía en época de Carnaval, la tarifa subiría a $304.473 por noche (un incremento del 92.16%), y de no aceptarla entonces cancelarían mi reserva. Me pareció abusivo y luego de varios días y discusiones, respetaron la tarifa original.
A la llegada, asignaron una habitación que daba justo a la vía principal, y el ruido no permitía tranquilidad. Diez minutos después, solicité cambio de habitación; me dijeron que esa noche no era posible, y que lo harían el día siguiente (nunca sucedió). Era pequeña; demasiado pequeña como para hospedar a tres adultos y dos niños. Un total de tres camas (una individual y dos dobles), que dejaban un espacio en la habitación por el que difícilmente se podía caminar; prácticamente era un hacinamiento. La cama individual tenía un mal estado (constantemente se le caían las tablas) y no permitía un buen descanso. La cabina de la ducha tenía fuga de agua al exterior, por lo que tuvimos que poner una toalla en el piso, para contenerla. Al siguiente día quise dejar el hotel por inconformidad, pero no lo aceptaron.
Realmente la habitación es muy pequeña, básica, sencilla y le falta mantenimiento. No comprendo como este hotel se atreve a cobrar $304.473 (96 USD aproximadamente) por noche, independientemente de que sea o no temporada de Carnaval.
Gerley
Gerley, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2018
Excelente opción!
Excelente servicio!
Fray
Fray, 5-night trip
Verified
10/10 Exceptional
Feb 21, 2018
Nice
Staff are incredible help us to get a parking space for the car and also arranged a better room.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 17, 2018
Excelente para bajo presupuesto
Todo perfecto, super económico, céntrico y con regadera a gas, agua calientita, personal muy amable :)