The resorts dining options are very inflexible. Reservations very hard to find. Take out options at dining time not easily available, the staff is inflexible and not helpful. The servers attitude especially at Monkey Bar is very ungrateful and uptight, no smiles, no courtesy.
We had an emergency with son who had to be hospitalized and so there was a no show for one of the dining options as we were rushing him to the hospital and even after several back and forth with the guest services, the no show charge was not taken off our account, very disappointing.