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Encantada Tulum

4.0 star property

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Photo gallery for Encantada Tulum

Private beach, sun loungers, beach umbrellas, beach towels
Partial Ocean View | Premium bedding, down comforters, in-room safe, free WiFi
Beach Front Lower | View from room
Beach Front Lower | Premium bedding, down comforters, in-room safe, free WiFi
Reception
Near the turquoise waters of Tulum Beach, Encantada Tulum offers a tranquil retreat. Relax on the private beach with sun loungers, unwind with a coffee at the café or indulge in spa treatments like manicures and massages. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
The current price is CNY2,697
CNY3,501 total
includes taxes & fees
Jul 11 - Jul 12

Room options

View all photos for Beach Front Lower

Beach Front Lower | Premium bedding, down comforters, in-room safe, free WiFi

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Ceiling fan
Premium bedding
Down duvet
Private bathroom
Bathrobes
Hair dryer
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Upper

Premium bedding, down comforters, in-room safe, free WiFi

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Ceiling fan
Premium bedding
Down duvet
Private bathroom
Bathrobes
Hair dryer
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, in-room safe, free WiFi

Garden View

Highlights

Furnished balcony
Air conditioning
Ceiling fan
Premium bedding
Down duvet
Private bathroom
Bathrobes
Hair dryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Premium bedding, down comforters, in-room safe, free WiFi

Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Ceiling fan
Premium bedding
Down duvet
Private bathroom
Bathrobes
Hair dryer
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 673 reviews
The price is CNY1,034
CNY1,376 total
includes taxes & fees
Jul 1 - Jul 2
Nomade Tulum
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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Ven a la Luz Sculpture - 2 min drive - 2.2 km
  • Tulum National Park - 8 min drive - 8.1 km
  • Playa Paraiso - 12 min drive - 10.3 km
  • Tulum Mayan Ruins - 18 min drive - 14.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Encantada Tulum

Encantada Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You can indulge in deep-tissue massages, body wraps, or mani/pedis, and Encantada Restaurant, one of 2 restaurants, serves Regional cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 8 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children (12 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Offsite

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Mosquito nets
  • Bicycle parking
  • Spa services
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 30 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum
HELP_OUTLINE

Frequently asked questions

Does Encantada Tulum offer free cancellation for a full refund?

Yes, Encantada Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Encantada Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Encantada Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Encantada Tulum?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Encantada Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy amenities like 2 bars, a private beach, and spa services. Encantada Tulum also has a garden.

Are there restaurants at or near Encantada Tulum?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and garden views.

Does Encantada Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Encantada Tulum like?

Encantada Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

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Encantada Tulum Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Popular mentions

Room
Beach
Service staff
Food
Location
Restaurant
Breakfast
Trip
Private beach
Bed

What guests liked

  • The beach at this property is stunning, with fluffy sand and a tranquil atmosphere, perfect for relaxation. (8 reviews)
  • Breakfast was exceptional and a highlight of the stay, with delicious and healthy options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
8-night trip

10/10

Amazing property and wonderful service from all the staff definitely recommend this property!
4-night trip

10/10

Staff were exceptional
14-night trip

10/10

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
4-night trip

10/10

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
3-night trip

10/10

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
3-night trip

10/10

Amazing property and staff
2-night trip

10/10

Loved this place!!!!
5-night trip

10/10

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
3-night trip

10/10

Exceptional staff and grounds. Perfect for couples to spend quality time.
4-night trip

10/10

We love this place! One of our favs
2-night trip

10/10

Absolutely wonderful place to stay. The staff is so friendly and helpful in every way. The rooms are beautiful and smell so good! Food is great, drinks are great, and the beach is right there!
3-night trip

10/10

Beautiful and quiet hotel. Great and personal service.Very short walk to plenty of restaurants and stores. My husband and I really enjoyed our stay.
3-night trip

8/10

Nice and Quiet
1-night trip

10/10

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
5-night trip

10/10

The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
5-night trip

10/10

all amazing
5-night trip

10/10

Absolutely perfect!! Great location on the beach, wonderful friendly people who attended to my every need with big smiles, and excellent accommodations (clean, comfortable and private suite. Don't look anywhere else; this is the only place to stay in Tulum!
5-night trip

10/10

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
5-night trip

10/10

If I could give more than 5 stars I definitely would. One of my best vacations. Thanks to the entire team. Very hard dedicated genuine staff.
5-night trip

10/10

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
4-night trip

10/10

Our trip was amazing from the moment we step in Encantada we were shown around and the place is beautiful peaceful our villa was amazing the only thing in the garden area there is construction going on in the next resort and it can get pretty loud but the staff and the resort make up for it there amazing. We used whatsup and it was great they answer very quickly. We also stayed with Radhoo there sister resort and they organized everything for us taking our bags and getting our room ready while we enjoyed the day. Food was great and drinks as well. We even helped baby turtles to the beach amazing! Just perfect stay will be back!!! Thank you Encantada!
2-night trip

10/10

This is a first class boutique hotel (8 rooms) that is very well run by the manager Juan Pablo (JP). The rooms are spacious, super clean and very well maintained. The well trained and friendly staff (too many to mention individually) provides caring, attentive, and personalized service. The front desk staff (Oscar, Becky, Christopher) is extremely helpful and quick to schedule activities or accommodate special wishes, such as organizing a birthday cake. The kitchen staff provides excellent food selections and is more than willing to create something that is not on the menu. The whole premises provide a feeling of “living in nature”, culminating in the gorgeous beach with lovely cabanas. From the moment we entered through the triangular front structure, we were truly enchanted and transformed. A wonderful place to reconnect with nature, recharge and let the soul rejuvenate.
8-night trip

10/10

We cannot say enough about @encantadatulum not do pictures or videos do the property, staff and feel any justice. This boutique hotel is simply amazing! Not only does it feel like it is carved within a beach front piece of the jungle it is truly spectacular. It has only 8 rooms so no matter if fully sold out you feel like you have the whole place to yourself. You never really stumble over other guest. The rooms are beautiful, well maintained, not 1 detail is missed and truly enjoyable. The staff is great and the high level of service they provide is the best I have EVER experienced. Every single staff member knew us by name and provide service with warmth, care and a smile. They always were at the ready to jump at any request or opportunity to make our stay better. Constantly checked on us to ensure we were comfortable and did not need anything. They always had our room clean and turned over with fresh towels to the point that we even asked how they knew precisely when we would be out and the room available! Each night they always left us a treat and we loved coming back in the evening to see what was waiting for us. The food at the property was delicious. The complimentary breakfast was not your usual continental but freshly made to order. The lunch menu (the various items we tried) always flavorful with very generous servings. The dinner menu was just as high quality. Highly recommend the raspberry sorbet! OMG! Can’t forget the bonuses such as ability to e
4-night trip

6/10

1-night trip