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Hotel Canarios

4.0 star property
Family-friendly hotel with spa, near Borda Gardens

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Photo gallery for Hotel Canarios

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, individually decorated
Property grounds
Property grounds
Master Suite, Balcony, Garden View | Garden view
Experience the vibrant spirit of Hotel Canarios, nestled near Cuernavaca Cathedral and Borda Gardens. Indulge in a rejuvenating spa treatment, bask by the outdoor pools or unwind with cocktails on the rooftop terrace.

Reviews

4.4 out of 10

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Childcare
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Beach sun loungers
  • Self parking
  • Children's pool
  • Pool bar
  • Bar/lounge
  • Room service

For families (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Master Suite, Balcony, Garden View

Highlights

Balcony or patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Double

Luxury Junior Suite Double | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Luxury Junior Suite Double

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Master Suite Deluxe, Pool view

Highlights

Deck/patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Luxury Junior Suite

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Double Deluxe

Master Suite Double Deluxe | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Master Suite Double Deluxe

Highlights

Deck/patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000

What's nearby

  • Borda Gardens - 12 min walk - 1.0 km
  • Cuernavaca Cathedral - 17 min walk - 1.5 km
  • Robert Brady Museum - 17 min walk - 1.5 km
  • Teopanzolco Archaeological Zone - 3 min drive - 2.3 km
  • Galerias Cuernavaca Mall - 7 min drive - 6.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pozolería Lupita - ‬10 min walk
  • ‪Tacos del Calvario - ‬2 min walk
  • ‪Las Pollas - ‬2 min walk
  • ‪Bar Lido - ‬7 min walk
  • ‪La Casona de Morelos - ‬6 min walk

About this property

Hotel Canarios

Hotel Canarios puts you within a 10-minute drive of Galerias Cuernavaca Mall and features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 2 outdoor pools, a poolside bar, and a children's pool.

All inclusive

All-inclusive room rates at Hotel Canarios are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 41 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 3 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free uncovered onsite valet parking
    • Uncovered onsite self parking (fees apply)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Access to nearby outdoor pool

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Beach sun loungers
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Grab bar in bathtub
  • Accessible bathtub
  • Doorbell and phone notification
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
STAR_OUTLINE

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Algaro - Onsite restaurant.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 1300 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs MXN 1300

Parking

  • Uncovered self parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca
HELP_OUTLINE

Frequently asked questions

Does Hotel Canarios offer free cancellation for a full refund?

Yes, Hotel Canarios does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Canarios?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Canarios?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Canarios?

Yes, there's free valet parking.

Is airport shuttle service offered by Hotel Canarios?

Yes, an airport shuttle is available. The charge is MXN 1300 per vehicle one-way.

What are the check-in and check-out times at Hotel Canarios?

Check-in start time: 1 PM; Check-in end time: 3 PM. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Canarios and nearby?

Hotel Canarios has 2 outdoor pools, a spa, and a picnic area, as well as a garden and access to a nearby outdoor pool.

Does Hotel Canarios have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Hotel Canarios like?

Hotel Canarios is in Carolina, a short 12-minute walk from Borda Gardens and 14 minutes' walk from Cuernavaca Cathedral.

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Hotel Canarios Reviews

Reviews

4.4

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10

Limpieza terrible no lo vale

2/10

2-night trip

2/10

2-night trip

2/10

1-night trip

2/10

1-night trip

2/10

Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
3-night trip

2/10

Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.

2/10

Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.

8/10

Hotel agradable, personal muy atento, instalaciones limpias

2/10

Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia

10/10

Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.

2/10

El hotel no reconoció la confirmación que tenía por parte de Expedía. el Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad

10/10

Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.

8/10

Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.

8/10