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Hotel FRANQ

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Located in the heart of Old Town, Hotel FRANQ offers a serene retreat with a garden and library. Connect to WiFi, indulge in meals at Restaurant FRANQ, or take advantage of bike rentals. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,372
CNY1,593 total
includes taxes & fees
May 27 - May 28

Why we love this property

Culinary excellence
Enjoy two restaurants with locally-sourced breakfast options, including vegetarian and vegan fare. The bar completes this thoughtful dining experience.
Sleep like royalty
Blackout drapes ensure undisturbed slumber in these luxury rooms. A minibar awaits for nightcaps, and 24-hour room service satisfies midnight cravings.
Luxury rooftop oasis
This luxury hotel features a rooftop garden, a serene oasis above the city where guests can unwind and take in the stunning views.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room (Small)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Small)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, laptop workspace

Luxury Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Cosy Room

Minibar, in-room safe, desk, laptop workspace

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Sapphire House Antwerp, Autograph Collection
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  • Pet friendly
  • Parking available
  • Free WiFi
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9.2 out of 10, Wonderful, 263 reviews
The price is CNY1,180
CNY1,378 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Map
Kipdorp 10-12, Antwerp, 2000

What's nearby

  • University of Antwerp - 3 min walk - 0.3 km
  • Green Square - 5 min walk - 0.4 km
  • Meir - 6 min walk - 0.5 km
  • Antwerp Market Square - 6 min walk - 0.5 km
  • Cathedral of Our Lady - 6 min walk - 0.5 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 23 min drive
  • Brussels Airport (BRU) - 44 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 83 min drive
  • Antwerp-South Station - 7 min drive
  • Antwerp Central Station - 15 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cat Café - ‬4 min walk
  • ‪Fiera - ‬2 min walk
  • ‪Sapphire Bistro - ‬3 min walk
  • ‪Borze café - ‬2 min walk
  • ‪Quinten Matsijs - ‬2 min walk

About this property

Hotel FRANQ

  • Hotel FRANQ is just 4 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 36 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Dining

FRANQ Bar - This bar serves light fare only. Open daily.
FRANQ - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 16 for children
  • Airport shuttle service is offered for an extra charge of EUR 90 per room (one-way)

Parking

  • Covered self parking costs EUR 36 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

Hotel Franq Antwerp

Franq Antwerp

Franq

Hotel FRANQ Hotel

Hotel FRANQ Antwerp

Hotel FRANQ Hotel Antwerp

Frequently asked questions

Does Hotel FRANQ offer free cancellation for a full refund?

Yes, Hotel FRANQ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel FRANQ?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel FRANQ?

Yes. Self parking costs EUR 36 per night. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel FRANQ?

Yes, an airport shuttle is available. The charge is EUR 90 per room one-way.

What are the check-in and check-out times at Hotel FRANQ?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon.

What is there to do at Hotel FRANQ and nearby?

Hotel FRANQ has a fitness center and a garden.

Are there restaurants at or near Hotel FRANQ?

Yes, there's an onsite restaurant.

What's the area around Hotel FRANQ like?

Hotel FRANQ is a short 6-minute walk from Cathedral of Our Lady and 6 minutes' walk from Antwerp Market Square.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was exceptional with fresh options, cooked to order eggs, and a wonderful selection of pastries and more. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bed
Restaurant
Breakfast
Old town
Bar
Shower

Reviews

Verified

10/10 Exceptional

Hotel Franq is my first choice when I am in Antwerp—a small, beautiful, and tastefully decorated boutique hotel with excellent service. The rooms are very nice and clean, and very quiet for a hotel in the city center.
Claus, 3-night trip
Verified

8/10 Very good

Excellent location with helpful and friendly staff
Chris, 3-night trip
Verified

10/10 Exceptional

Great service and location.
Chris, 1-night trip
Verified

10/10 Exceptional

Very elegant hotel with great staff.
Nicole, 1-night trip
Verified

10/10 Exceptional

Gorgeous property with superb staff and rooms
Jason, 1-night trip
Verified

10/10 Exceptional

Would absolutely stay again

Excellent stay. Very welcoming staff and very helpful. Great central location.
Karen, 2-night trip
Verified

10/10 Exceptional

A lovely hotel. Centrally located and I had a nice big room.
Rachel, 5-night trip
Verified

10/10 Exceptional

Netta was really helpful Beautiful hotel and great location
Ricky, 1-night trip
Verified

10/10 Exceptional

The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Sarah, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Jayne, 2-night trip
Verified

10/10 Exceptional

It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Ginger, 2-night trip
Verified

10/10 Exceptional

Well located. EXCELLENT restaurant.
Philip, 2-night trip
Verified

10/10 Exceptional

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Paul, 3-night trip
Verified

10/10 Exceptional

Really enjoyed our stay. Great staff, room was spacious and good. Comfy bed. Really close to everything.
Wessel, 1-night trip
Verified

10/10 Exceptional

Beautiful heritage hotel with great service!

The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore! All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
Carl Hou, 2-night trip
Verified

8/10 Very good

Very friendly staff, good choices for breakfast. Constructing work in front of the hotel.
Axel, 3-night trip
Verified

10/10 Exceptional

This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Jill, 1-night trip
Verified

10/10 Exceptional

Exceptional stay!

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Theresa, 3-night trip
Verified

10/10 Exceptional

Excellent hotel in a great location

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
David, 2-night trip
Verified

8/10 Very good

Comfortable, clean and great location

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
2-night trip
Verified

6/10 Good

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Shahrooz, 1-night trip
Verified

10/10 Exceptional

The most wonderful welcome I've had at a hotel. Staff were friendly and helpful throughout our stay Room was comfortable, bed sensational and shower top notch Breakfast was incredible! Wonderful, small but perfectly formed, fresh buffet with pastries straight out the restaurant oven, and cooked to order eggs Would come back
Catherine, 2-night trip
Verified

10/10 Exceptional

Lovely place to stay

Had a lovely night here on our Belgian tour. Couldn’t fault the hotel - great room, clean bathroom and good shower. Central location too. Road works outside the hotel but had no effect on our stay and didn’t notice any noise. Lovely touch was the glass of Prosecco on arrival.
Charlotte, 1-night trip
Verified

10/10 Exceptional

I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Donna, 2-night trip
Verified

6/10 Good

The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Daniel, 1-night trip