The location and everyone at the hotel customer service is great .. hotel is a little rundown … party and entertainment are also great … food options and quality not that great… their shuttle service was really bad we pay for their VIP and they never showed up at the airport and they were late too from the hotel. So we pay another shuttle for 70 at the airports an uber from the hotel for 21 dls …so you don’t save money and you can move on your own schedule and more reliable that their transportation.. also still waiting for our refund.. now with that say everyone at the hotel and the party life is really good that is way we booked … so we are happy but they can do better.
Miguel
2 晚行程
10/10
Eduardo
1 晚行程
10/10
Rafael
2 晚行程
10/10
Alfredo
5 晚结伴旅行
10/10
Gerardo
4 晚行程
6/10
The room we stayed in was all the way in the corner of the hotel. So the walk to the main lobby was about 12/15 minutes. Not accounting for how many times we got lost. The room was also not entirely clean with scuffs and damage to the "furniture." I tired to have reception move us to a closer room, but hey said they were fully booked.
The food was sub par, I've had better sushi at a grocery store.
David
1 晚行程
10/10
Johnnie
3 晚行程
2/10
liz imelda
5 晚行程
8/10
Luis
3 晚行程
10/10
Wonderful resort with lovely little fun Temptation store, nice restarants, and exquisite massage options.
Estelle L
1 晚行程
10/10
真实旅客
1 晚商务旅行
10/10
Nos avions droit en tant que membre VIP Gold au surclassement, arrivé hâtive et départ plus tard et tout ça a été accepter et quel service !!!
Patrick
1 晚行程
8/10
LEONARDO
4 晚行程
10/10
Samuel
3 晚行程
2/10
真实旅客
6 晚行程
10/10
El recibimiento del hotel nos fue increíble, nos atendió en recepción Marco y su jefa Andrea los cuales nos asignaron una muy buena habitación. Son muy atentos y cordiales al recibimiento. Nos dieron una categoría más, la cual estuvo más padre la experiencia. Sin duda alguna 100% recomendable. La comida es muy rica, y excelente ambiente en la alberca y fiestas temáticas . Sin duda regreso.
Guillermo mauricio
3 晚行程
10/10
Fun place
Judelka
4 晚浪漫旅行
8/10
Started great ended very poorly.
Most of the staff was great. The playmakers were so much fun and really got the party going. The evening shows at the club were amazing and so entertaining. We even considered buying their VIP package/timeshare for future dates. On the last day we checked out and told the front desk our planned time of departure for our evening flight and left our bags with security in the lobby. When we went to retrieve the bags to leave they would not return them to us and tried to charge us an additional 150USD per person for staying into the evening even though we asked if that was ok and assured us it would be fine. They would not return our passports or our wallets from our suitcases. The manager and security got involved and I asked if we needed to involve the police since they would not return our passports or wallets. Eventually they returned our bags and let us leave. We went from almost buying a timeshare to almost calling the police.