Great customer service. Good rooms. Very clean. Pillows need to be upgraded as they are too hard to sleep on,and breakfast needs to be improved for the quality of food and temperature… Otherwise all good including location.
Diana
Diana,2 晚行程
已验证
10/10 绝佳
2023 年 11 月 29 日
Everything was great , especially breakfast , thank you
Natali
已验证
10/10 绝佳
2025 年 10 月 20 日
We spent only one night at Grand Palace Hotel, but the hospitality left a lasting impression. The breakfast buffet offered a nice variety, and the staff went above and beyond to help us celebrate a friend’s birthday by arranging a cake. The team at the reception was exceptionally kind and welcoming. A short stay, but a very memorable one.
Parvathy
Parvathy,1 晚行程
已验证
10/10 绝佳
2023 年 11 月 29 日
Everything was ok , friendly staff , clean rooms, amazing views from rooms, we will come back for sure
Respawny
Respawny,1 晚行程
已验证
10/10 绝佳
2023 年 12 月 4 日
Best part of this hotel is friendly staff, thank you guys for being so great
Aharon
Aharon,1 晚行程
已验证
8/10 非常棒
2025 年 6 月 10 日
Staff very friendly and professional...go out of their way to make your experience a good one.
Peggy
Peggy,1 晚行程
已验证
8/10 非常棒
2024 年 7 月 4 日
좋은 호텔
직원은 친절했고 호텔은 청결했다. 비록 룸에 콘센트가부족하고 싱글침대가 작아서 조금 불편했으나 아침조식은종류가 다양해서 먹을만했다. 공항접근성이 좋았기에 편안한 가족여행 추억이될만한 좋은숙박지였다.
TAEGYU
TAEGYU,1 晚行程
已验证
10/10 绝佳
2023 年 12 月 1 日
We had comfortable stay , thanks to whole team and especially to Natali.
Aharon
Aharon,1 晚行程
已验证
10/10 绝佳
2025 年 5 月 9 日
everything was good.
Masoud
Masoud,5 晚行程
已验证
10/10 绝佳
2024 年 7 月 30 日
Tres bien
Bel hotel. Chambre cindortable. Personnel tres serviable.
Petit dej copieux sous forme de buffet
laurent
laurent,1 晚行程
已验证
10/10 绝佳
2023 年 12 月 8 日
Special thanks to reception team, they helped us a lot , they were sharing with us all important information about city and area.
Rooms were clean and comfortable, thanks
Giorgi
Giorgi,1 晚行程
已验证
6/10 不错
2025 年 9 月 26 日
When we got to the hotel, they told us the hotel was full so they had to move us to another hotel and it took two hours, and I am not happy about it. The breakfast on the other Hotel was not as good as grand Palace to PC.
hani
hani,4 晚行程
已验证
8/10 非常棒
2023 年 10 月 16 日
Clean and nice
Anar
Anar,2 晚行程
已验证
10/10 绝佳
2023 年 12 月 1 日
The room much better than expected for price. Breakfast good. Hotel on corner. Seems just archaic residential around hotel.
Timothy
Timothy,1 晚行程
已验证
6/10 不错
2023 年 11 月 11 日
Amenities are not that much but the staffs in the reception were approachable and supportive.
Gee97
Gee97,3 晚行程
已验证
10/10 绝佳
2023 年 12 月 3 日
Group of friends
Thanks for good experience
George
George,1 晚行程
已验证
10/10 绝佳
2017 年 7 月 3 日
Hidden Gem
The property, rooms and staff were very good. The breakfast was excellent! The neighborhood is not visually appealing but seemed safe. Rooms on floors four and five on the east side have fabulous views of the city. A hidden gem of a property in Tbilisi.
J P
J P,1 晚行程
已验证
2/10 较差
2023 年 7 月 2 日
The room was as dirty as it may be, the towels were unwashed, there was hair in the bed. We asked for a late check out and were denied, tho there was nobody in the hotel other than us and 2 other guests.
Hrachya
Hrachya,1 晚行程
已验证
6/10 不错
2023 年 9 月 26 日
Anfragen an das Hotel bez. Transfer wurden nicht beantwortet.
Grund: Buchung über Expedia, ebenso keine Bademäntel in der sog. Suite
Aber trotzdem, das Personal ist freundlich u. hilfsbereit.
Ilona
Ilona,4 晚行程
已验证
2/10 较差
2024 年 8 月 4 日
No room was available despite paying in advance. I was driven to a different hotel, and then to a third hotel. No one spoke English. The hotel where I stayed did not have lighting or towels, so I took a shower by flashlight and dried myself in the open air by the window. What can I say? It is Georgia and apparently this is not an unusual occurrence.
Thomas
Thomas,1 晚行程
已验证
6/10 不错
2025 年 10 月 25 日
The hotel is good and the area is beautiful, quiet, and peaceful. The staff are very kind friendly and helpful especially mr zoura who was exceptionally nice and professional..
However the only downside was the breakfast. It didn’t meet our expectations and lacked variety with an overly asian selection that made it hard to find suitable options.. Also the photos on the website are quite misleading none of the items shown were actually available during the three nights we stayed..
Surprisingly there wasn’t even a coffee machine available.
Other than that everything else was good and we had a pleasant stay overall.
Yahya
Yahya,3 晚行程
已验证
10/10 绝佳
2023 年 10 月 16 日
Nice place
Daniel
Daniel,1 晚行程
已验证
2/10 较差
2022 年 4 月 6 日
My mom arrived at midnight after long 36 hours bus ride from Ukraine. She was tired and wanted to get to room asap but stuff couldn’t find her reservation and told to go check hotel next door maybe she has a room there .No afford was made to call and check for her and apparently she had reservation in your hotel. No information was given about shuttle bus , no wifi . That’s not what I paid for