It was a busy weekend and while we had just checked in to our room, the A/C was not working. When we had someone come look it over they could not get it to work however instead of changing rooms we were offered a box fan. We stayed 2 nights and did not get offered anything for either night. I believe when you are paying over $150 a night one would get a working A/C. We love staying in these suites especially when we travel to San Antonio as a family however we will definitely be rethinking where we stay next time
Monserrat
Monserrat,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Violetrae
Violetrae,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
john
john,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Sheryl
Sheryl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Wonderful property, and friendly front desk employees
Daniel de
Daniel de,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Mariza
Mariza,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Super clean and comforting!
Savana
Savana,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Room was ok but small; Receptionists very friendly
Breakfast Basic, no Safe Provided
Pool small and for two days not usable due to workers
Expensive Hotel
Ulrich
Ulrich,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Alex
Alex,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Great staff, easy check in.
Cindy
Cindy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Hotel was great. Good breakfast in the morning and cozy rom.
Marc
Marc,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Roshan
Roshan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Away from town
Oscar
Oscar,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Great stay
We were driving through the area and needed a place for the 4 of us plus our dog to stay for the night. Home 2 Suites never disappoints!!! It was clean, comfortable and convenient. The only slight negative was that the AC unit in the room was a little loud.
Eleanor
Eleanor,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 13 日
Locked Out Of Our Room For 3 Hours
We got locked out of our room for 3 hours with no access after being out in the heat hiking for 10 hours. The battery on the door died, and the machine to reset it wasn't working. Incredibly frustrating.