Zao Onsen Zao Shiki No Hotel is a haven in the mountains of Zaoonsen, offering serene comfort and rejuvenation. Soak in the indoor mineral hot spring, indulge in spa services or enjoy a delicious meal at the restaurant. With free self parking and WiFi available throughout your stay.
Zao Onsen Zao Shiki No Hotel offers a great location, putting you within just a 10-minute walk of Zao Hot Springs Ski Resort. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Fellow travelers say good things about the overall property condition.
At a glance
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Hotel size
41 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (6 years old and younger) not allowed
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
What to do
Skiing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Facilities
Full-service spa
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Slippers
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Electronic bidet
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata
Frequently asked questions
Does Zao Onsen Zao Shiki No Hotel offer free cancellation for a full refund?
Yes, Zao Onsen Zao Shiki No Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zao Onsen Zao Shiki No Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Zao Onsen Zao Shiki No Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Zao Onsen Zao Shiki No Hotel?
Check-in start time: 2 PM; Check-in end time: 7:00 AM. Check-out time is 10 AM.
What is there to do at Zao Onsen Zao Shiki No Hotel and nearby?
Have fun with nearby winter activities like skiing. Zao Onsen Zao Shiki No Hotel also has a spa.
Are there restaurants at or near Zao Onsen Zao Shiki No Hotel?
Yes, there's an onsite restaurant.
Does Zao Onsen Zao Shiki No Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Zao Onsen Zao Shiki No Hotel like?
Zao Onsen Zao Shiki No Hotel is a short 9-minute walk from Zao Hot Springs Ski Resort and 5 minutes' walk from Zao Sanroku Ropeway.
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Reviews
Zao Onsen Zao Shiki No Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.4
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Free shuttle services were included and convenient, with prior booking required for transportation between Yamagata Station and the hotel. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 22, 2026
Absolutely incredible! The staff was very friendly and the onsens were relaxing. We didn't realize there was a shiatsu massage chair in the room. That was a definite bonus. We went for the junior suite, which was a bit of a splurge, but worth every penny. I would definitely recommend the upgrade.
Nicole
Nicole, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Comfortable and great location. A few minutes to the ski resort.
Vanessa
Vanessa, 2-night trip
Verified
10/10 Exceptional
Jun 3, 2025
The hotel offers a pleasant stay, with delicious dining and courteous service.
Additionally, the hotel features two hot spring pools with scenic views.
Yan Wing
Yan Wing, 1-night trip
Verified
10/10 Exceptional
May 28, 2025
Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2025
best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!
Sam
Sam, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Friendly staff delicious food!
Staff was very friendly, food was pretty good and service was so awesome! I do recommend it, and I do believe I will come back when I visit Yamagata.
Ching Wen
Ching Wen, 4-night trip
Verified
10/10 Exceptional
May 9, 2025
Friendly and clean
Kayuki
Kayuki, 2-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Amazing
Amazing Staff and Comfortable Bed.
Ivy
Ivy, 3-night trip
Verified
10/10 Exceptional
Feb 14, 2025
Stayed here for 1 night, after exhausting snowboard activities.
Parking friendly.
Clean and decent hotel and room environment
Excellent and helpful staff.
Great Japanese dinner (added on booking).
5-star hotel experience.
Would come back next time revisiting Zao
Chung Ming
Chung Ming, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Staff providing very good services, facilities maintained with high standards. A very good experience
Verified traveler
5-night trip
Verified
10/10 Exceptional
Oct 29, 2024
The staff were kind and helpful.
Rooms were spacious and cosy.
Excellent experience!
Kant
Kant, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2025
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Ruth
Ruth, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful.
Better to have a clock in the hot spring that people can see how long they stay.
KA PO
Verified
10/10 Exceptional
Nov 29, 2024
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Doreen
Doreen, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2024
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata.
Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator.
Overall, a great place to stay.
HSIN HUNG
Verified
10/10 Exceptional
Feb 15, 2025
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it.
Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left.
My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Dylan
Dylan, 2-night trip
Verified
10/10 Exceptional
Feb 27, 2025
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel.
This is our every first time visiting Zao, in Yamagata Prefecture.
Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service)
This is wonderful, and absolutely convenient.
Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English.
The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room!
Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel.
The staff in the restaurant are friendly and provide good services.
Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha.
I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day.
Thank you team!
We enjoy our stay!
We will return some day in the future !
Kai Xuan
Kai Xuan, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Extremely comfortable, excellent staff and outstanding service!
Lawrence
Lawrence, 2-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Particularly excellent onsen!
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect.
The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!
Christina
Christina, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2025
.
Wai Wa
Wai Wa, 1-night trip
Verified
2/10 Poor
Nov 5, 2025
We were very disappointed with our stay. We were astonished that in a hotel that also welcomes international guests, no one spoke English. The check-in process was unprofessional. Furthermore, we weren't informed that dinner reservations were required. When we wanted to eat, there was neither space nor food available – we ended up having to buy food in Lawson. This is absolutely unacceptable for us at this price point. We had expected significantly more and unfortunately cannot recommend this hotel to foreign guests. They took our money, but we didn't receive the service we expected.
Jan
Jan, 1-night trip
Verified
6/10 Good
Feb 21, 2025
“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either."