It's a really awful experience!!
I booked two rooms, air conditioner for two rooms are not cooling at all. Outside temperature is 37 celsius degree, in the room is 29 celsius degree. It's really hard to stand in such a hot & humid surrounding in your own room.
I didn't get any practical solution even ask front desk to do something. All I get the answer is in the late night hotel staff said they can arrange one room only.
What a small chance it'd be happened the same problem in the two different rooms.
If they can't prepare the room facility well, they shouldn't arrange such a kind of room to customer!
Air conditioner is a necessity facility.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 5 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 14 日
LAETITIA
LAETITIA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 16 日
The king size bedroom was perfect for my experience, also room, bathroom and bedding are most clean changed every day. Dining and breakfast was brilliant.