In the heart of Ubumwe Grande Hotel, unwind with a coffee or cocktail at the rooftop bar, explore the surrounding cityscape from the rooftop terrace, and stay connected with in-room WiFi. Guests appreciate helpful concierge services and convenient perks like free self parking.
Kandt House Museum of Natural History - 12 min walk - 1.0 km
Mambas Club - 4 min drive - 3.0 km
Kigali Convention Centre - 6 min drive - 4.5 km
Getting around
Kigali (KGL-Kigali Intl.) - 25 min drive
Airport shuttle (surcharge)
Restaurants
Hotel des Milles Collines - 1 min walk
Bourbon Coffee - 4 min walk
The House of Mandi - 7 min walk
UMUT Cafe&Restaurant - 7 min walk
Preet Fast Food - 5 min walk
About this property
Ubumwe Grande Hotel
Take in the views from the rooftop terrace when you stay at Ubumwe Grande Hotel. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a snack bar/deli, and free bike rentals.
At a glance
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Hotel size
153 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Free bicycle rentals
Facilities
Built in 2016
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
Early check-in can be arranged for an extra charge of USD 150 (subject to availability)
Late check-in between noon and 8 AM can be arranged for an extra charge of USD 150
Late check-out can be arranged for an extra charge of USD 150 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 40.0 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
State tax ID - 106324073
Also known as
Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali
Frequently asked questions
Does Ubumwe Grande Hotel offer free cancellation for a full refund?
Yes, Ubumwe Grande Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ubumwe Grande Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ubumwe Grande Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ubumwe Grande Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Ubumwe Grande Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
What are the check-in and check-out times at Ubumwe Grande Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge of USD 150 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 150 (subject to availability).
What is there to do at Ubumwe Grande Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Ubumwe Grande Hotel?
Yes, there's an onsite restaurant.
What's the area around Ubumwe Grande Hotel like?
Ubumwe Grande Hotel is a short 16-minute walk from Ntarama Church and 3 minutes' walk from Union Trade Center.
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Reviews
Ubumwe Grande Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
8.8
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staff
Room
View
Location
Airport
Food
Breakfast
Ambience
Cities
Lobby
Reviews
Verified
10/10 Exceptional
Dec 11, 2025
The staff were extremely pleasant and very helpful.
The hotel was clean throughout.
I will definitely come again.
Oluwafemi
Oluwafemi, 4-night trip
Verified
10/10 Exceptional
Jun 23, 2024
Very nice hotel with great amenities and great staff.
Dorinda
Dorinda, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2024
The pool was great, service and staff were friendly and efficient.
Adele
Adele, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2024
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2024
The staff was very professional and welcoming
They provided quick prompt service
Kenneth
Kenneth, 4-night trip
Verified
8/10 Very good
Jun 2, 2024
The property was very clean. We felt very safe.
Charlesworth
Charlesworth, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2024
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere.
I enjoyed my time with you
Aharon
Aharon, 4-night trip
Verified
8/10 Very good
Dec 13, 2023
Great property with good service. Reasonably priced
castro
castro, 3-night trip
Verified
8/10 Very good
Oct 7, 2024
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Lisa
Lisa, 4-night trip
Verified
10/10 Exceptional
Jun 28, 2024
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.
Jokubas
Verified
10/10 Exceptional
Dec 16, 2024
Great experience @ Ubumwe Grande Hotel.
I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel.
Lovely service, comfortable rooms and very pleasant staff.
Manzi ( Roof top Restaurant staff) was exceptional.
Also the hotel has an amazing roof top view of Kigali both during the day and at night.
I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali.
Kigali is indeed a lovely, clean city.
I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda.
Keep it up.
Verified traveler
4-night trip
Verified
8/10 Very good
Nov 25, 2024
Great business hotel
My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Mar 3, 2024
Central hotel in Kigali
Ubumwe is a central hotel in Kigali with all facilities. It was easy to communicate with them in advance about late arrival/check-in and pick-up from airport.
My room was spacious with a nice view of the city. Breakfast on the top floor of the building is amazing, as you can see the sunrise while eating. Breakfast had a big selection of cold and hot food.
Reception is always helpful. A young man there even helped me post my postcards from post office as the post office was closed on Saturdays and Sundays. Perfect and honest service that I appreciated a lot!
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 17, 2025
Everything was great.
Ley
Ley, 1-night trip
Verified
6/10 Good
Feb 21, 2023
The location of this hotel is great, and it does appear modern and fresh
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2022
From the location to the views from our room, to the rooftop bar pool, highly recommend this hotel!
Albert
Albert, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2022
It was incredibly neat and the staff were very friendly
Langton
Verified
10/10 Exceptional
Dec 9, 2022
Extremely clean, location was ideal, friendly and efficiency staff
Obiku
Verified
10/10 Exceptional
Feb 28, 2025
Ubumwe has always been a top choice for my visits to Rwanda
Maurice
Maurice, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2022
I like this hotel because it has all the amenities a traveler wants.
Pamela
Pamela, 3-night trip
Verified
10/10 Exceptional
Jul 17, 2024
Was a good stay but am sure there is more value for money around.
Derek
Derek, 3-night trip
Verified
10/10 Exceptional
Aug 2, 2025
The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
Marina
Marina, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Lisa
Lisa, 3-night trip
Verified
10/10 Exceptional
Nov 8, 2022
Beautiful views, comfortable bed, and shower! Highly recommend.