It's a pleasant stay. I was there for 3 nights. The staff were able to provide timely support and assistance. They were really helpful and friendly. The location is quite near to the old town and the lake. The room was in general clean. There's little room for improvement in the cleanliness of the bathrooms, but just a little. There's slight odour.
If you ask about exchange money the manager won't tell you where can exchange ,he would give you a very bad rate to exchange with him(22,000 for 1 usd) and the staffs will keep asking you to book tours with them. There are lots more hotels on the street,its very easy to find a better one.
真实旅客
1 晚浪漫旅行
10/10
Linh from reception desks was very nice to me!!! Comfy beds and central location. I highly recommend!!!
Øyvind
1 晚行程
2/10
AUCUNE FENÊTRE dans ma chambre et ce n'était indiqué à nul part dans le descriptif contrairement à d'autres hôtels qui le disent. Aucune ouverture de la part du personnel pour essayer de trouver un arrangement. Je ne retournerai pas dans cet hôtel et je ne le recommande pas non plus.
CLAUDIA
8 晚行程
10/10
Philipp
3 晚行程
10/10
Großes Kompliment and Linh, sie und alle im Hostel waren super freundlich und extrem hilfreich.
Bett ist bequem, Preis-Leistungs verhältnis auch ausgezeichnet!
Einzig die Duschen sind super eklig.
Philipp
2 晚行程
8/10
It was in a great area. The place was friendly and helpful.
Daniel
5 晚行程
6/10
We were freezing the whole night
真实旅客
1 晚结伴旅行
10/10
Joyce
5 晚行程
10/10
Very nice, Linh the receptionist always puts a smile on my face.
Addison
4 晚家庭旅行
8/10
Good
William
5 晚行程
8/10
Noah
2 晚行程
10/10
Linh was very helpful at the desk and helped me find transport to my next stop. Good location and comfortable beds.
Luke
1 晚行程
10/10
Maile
2 晚行程
10/10
Linh was the best! So helpful and friendly!
This hostel is great for making new friends. It was close to everything and helped me with booking trips and booking night busses. Highly recommend this hostel!!
Maile
3 晚行程
6/10
真实旅客
1 晚行程
10/10
People works in there is so so so kind even my English is not well! Thank you everyone! Com on!
SUZU
5 晚行程
6/10
Overall, it was an okay experience. But we left the apartment with the AC turn on and when we came back it was turn off, when we said that we didn't want cleaning service that day. Also we book a bus with them to halong and we left more than one hour after the stablished hour, so I won't recommend booking additional services with them if you are in a rush.